CarComplaints.com Notes: The 2012-2017 Nissan Versa has an expensive CVT transmission failure defect that shows up plainly in our complaint data from the earlier model years in this 2nd generation Nissan Versa.
Because many owners commonly drive 20,000 miles/year or more, Versa owners experiencing CVT transmission problems may find they are not covered by this settlement due to the mileage limitation.
I bought this car brand new on 2/6/16. By 2/15 I notice a slight smell of mildew. On 2/18 I had to go to the doctor because I was sneezing, coughing and nasal congestion. By 2/22 my car smelled so bad the people at work could smell the mold on me. I took it by the Nissan dealer in Morrow, GA. The service lady, Teri, said she could smell the mold on me when I walked up. Teri, called corporate and told them I sick it was making me. I had to drive the car home that night and bring it back in the morning when corporate would be there. I called Teri, 2/23 to see if they could tow it since it was so strong. She called me back and asked me to drive it one more time. I drove it there. They replaced the carpet and had me come and get it Tues, 3/1. The car was so strong of a perfume smell. I live about 30 minutes from that dealer. By the time I got home, I reeked of mold. I took it last night to Nissan Union City, where I purchased it. The sales manager, Antonio, said I can trade it in and then my payments would go up. He knows I contacted corporate and he said we want you too. He then took the car to service department.
Today I get a call from Nissan Service, Casey, who says my car will be ready at 3:30 today. We are detailing it and will get the smell out as much as we can. They can't find a leak. I believe the dealership left the windows opened during the rain and tried to cover it up.
I just want a different car. I have had to go to the pulmonary doctor and the ear nose and throat because it is that bad. Even the tow truck driver wouldn't get in the car.
A D V E R T I S E M E N T S
I bought this car brand new on 2/6/16. By 2/15 I notice a slight smell of mildew. On 2/18 I had to go to the doctor because I was sneezing, coughing and nasal congestion. By 2/22 my car smelled so bad the people at work could smell the mold on me. I took it by the Nissan dealer in Morrow, GA. The service lady, Teri, said she could smell the mold on me when I walked up. Teri, called corporate and told them I sick it was making me. I had to drive the car home that night and bring it back in the morning when corporate would be there. I called Teri, 2/23 to see if they could tow it since it was so strong. She called me back and asked me to drive it one more time. I drove it there. They replaced the carpet and had me come and get it Tues, 3/1. The car was so strong of a perfume smell. I live about 30 minutes from that dealer. By the time I got home, I reeked of mold. I took it last night to Nissan Union City, where I purchased it. The sales manager, Antonio, said I can trade it in and then my payments would go up. He knows I contacted corporate and he said we want you too. He then took the car to service department.
Today I get a call from Nissan Service, Casey, who says my car will be ready at 3:30 today. We are detailing it and will get the smell out as much as we can. They can't find a leak. I believe the dealership left the windows opened during the rain and tried to cover it up.
I just want a different car. I have had to go to the pulmonary doctor and the ear nose and throat because it is that bad. Even the tow truck driver wouldn't get in the car.
- Jana O., Locust Grove, GA, US