The contact owns a 2008 Nissan Versa. The contact stated while reversing out of a parking space, the vehicle suddendly made a loud noise. After inspecting the vehicle, the contact noticed the vehicle was tilted on the front passenger side. The vehicle was towed to an independent mechanic. The technician diagnosed the shock spring had fractured. In addition, the technician made the contact aware that the manufacturer no longer produces the part need to repair the vehicle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000. The VIN was not available.

- Mattapoisett, MA, USA