CarComplaints.com Notes: Be aware the 2007-2011 Nissan Versa was recalled in the US in May 2016 & July 2017 for defective Takata airbags that are potentially deadly. Many Versa owners have reported problems getting Nissan dealers to complete the recall repair, due to scheduling problems & parts shortages.
If you are considering purchasing a 2007-2011 Nissan Versa, call your local Nissan dealer with the VIN# & ask if the airbag recall has been done.
10.0
really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
11 / 1
Average Mileage:
16,795 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2007 Nissan Versa. The contact stated that the recall notice for NHTSA campaign number: 16V349000 (air bags) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Nissan Versa. The contact received notification of NHTSA campaign number: 16V349000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall- I received an important safety recall notice from Nissan regarding the airbags and have taken the advisement of possible passenger death very seriously. I need the car for daily transportation though am not able to drive with passengers in the front seat, limiting what I am able to do with the car. Nissan has been non responsive with me at both the dealer level and at their national Consumer Affairs level and I am not able to get a time estimate as to when the parts will be available for repair.
When I turned on my airbag sensor light lit up and would not go out I brought the car to the dealer and the dealer told me the airbag had to be replaced dealer charge me $894 to install the airbag
Takata recall. Nissan sent a notice months ago saying they would notify us when they had parts on the inflator/airbag repair. Until then we were not to use the passenger front seat. They have not given us one single update! it has been over a year and we have heard nothing! there is no excuse for such customer treatment. I called Nissan today after several transfers and was told that maybe they would have some parts during the first quarter of 2017. Shouldn't our government fine these car companies" where is our congress and senators on these types of safety issues? hiding in the weeds? collecting their fat salaries? they are laying it all off on takata...however, takata is one of Nissan's suppliers. Why isn't Nissan held accountable and required to recall the cars and pay the customers for this mess" (btw--this isn't the first safety recall of the Versa).
- El Dorado Springs, MO, USA
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The contact owns a 2007 Nissan Versa. The contact received notification of NHTSA campaign number: 16V349000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall on November 9th I brought my Versa into the dealer and they performed the recall, replacing the passenger airbag. However, some of the things that they said and did made me suspicious that perhaps they did not actually perform the work or replace the old airbag. Sometime in early 2016 I received a letter from Nissan informing me of the passenger airbag recall and telling me not to allow anyone to sit in the front passenger seat, and to wait until I got a second letter when the part was available. In early November, I had already been waiting for many months for this second letter from Nissan, but the letter never came and still has not come. So I called my dealer on November 8th to see if perhaps the second letter had been lost in the mail, and if the part was now available. The dealer said yes, the new inflator just came in, and to bring my vehicle in, which I did first thing the next morning. They called an hour later to say they could not find the part. Then they later said they found it. Then they performed the work in about an hour or less. It seemed too fast. As I was driving away, I realized that I only had their word for it that they had actually performed the work. So I called the Nissan headquarters and got to speak to their Consumer Affairs department. My regional case manager at Nissan Consumer Affairs investigated by calling my dealer and then called me back. He told me that the dealer said they performed an "interim repair" on my vehicle and that I will be notified when the permanent replacement part becomes available! he said the new airbag that I received was another takata airbag that had never been exposed to humidity. I want to know what airbag is actually in my car now. I had my local mechanic open up the compartment and I photograped the "new" airbag now in my car. I photographed the serial number.
Takata recall: I have a recall letter NHTSA recall 16V-349 more than half a year ago. Despite numerous calls to the Nissan Consumer Affairs and the local retailer, the airbag has not been replaced and no action has been taken. I can not drive passengers around in the passenger seat.
Takata recall. Its been 7 months with several phone calls to Nissan. The air bag problem is a huge safety issue, not to mention the inconvenience. Nissan is doing nothing. It needs fixed now.
Takata recall. I have received the recall notice for the front passenger airbag. It's been several months since the notice, yet I have not received any further instructions to have the car repaired. The notice indicates that I should not permit anyone to sit in the passenger seat. Considering the risks involved and the personal inconvenience of not having full use of my car, I would like this situation resolved in a reasonable amount of time. When will this be resolved?
Takata recall. The contact owns a 2007 Nissan Versa. The contact received notification of NHTSA campaign number: 16V349000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
I received notice of the takata passenger airbag recall in August, 2016. I have been unable to have passengers in my car since August without risking their deaths. Nissan has done absolutely nothing to remedy the situation. Despite many calls & many promises from them that the parts will be in "soon, " they have done nothing but apologize. Toyota & Honda seem to be able to get parts but Nissan says they can't. now they're telling me it might be March of 2017 before I can get my vehicle fixed; 8 months after their original recall notice. This recall is a huge inconvenience to me & my family, never mind possible danger to me as the driver should the airbag deploy erroneously. Nissan's behavior is irresponsible & unacceptable. Nissan needs to be disciplined.
Takata recall. The contact owns a 2007 Nissan Versa. The contact received notification of NHTSA campaign number; 16V349000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/25/2017 updated 01/26/17.
Takata recall. The contact owns a 2007 Nissan Versa. The contact stated that the recall notice for NHTSA campaign number: 16V349000 (air bags) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/05/17 the consumer stated the air bag light is currently flashing. Updated 02/14/17.
Takata recall. The contact owns a 2007 Nissan Versa. The contact received notification of NHTSA campaign number: 16V349000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Nissan Versa. The contact received notification of NHTSA campaign number: 16V349000 (air bags). However, the part to do the recall repair was unavailable. Updated 7/2/18
Vehicle was in motion on a highway when it unexpectedly started shaking and sliding/skidding from side to side ending in a crash. Furthermore, malfunctioning airbags resulted in severe cuts, bruises and other injuries to face and other body parts.
Takata airbag complaint. I received the interim notification from Nissan in early July, and to this day have received no further communication from Nissan on the matter. This has been four months that I have not been able to fully use the vehicle, since having passengers in the front seat is unsafe. Documentation on safecar.gov suggests that there is an interim fix for this recall, however, my dealer could find no record of this in their system nor have they received any communication from Nissan since the initial release. The latest update shows that parts for a final fix may not be available until December or later. This is inexcusable, far beyond a reasonable wait time to fix this very dangerous problem that also significantly reduces the utility and safety of the vehicle. I have also spoken with Nissan customer service about this issue (although I did not escalate the complaint beyond first-level service) to absolutely zero resolution. I am hoping there is some recourse or faster resolution to this issue.
Takata recall. The contact owns a 2007 Nissan Versa. The contact received notification of NHTSA campaign number: 16V349000 (air bags). The dealer stated that the parts had not been supplied by the manufacturer. The contact was advised to check with the manufacturer for authorization to receive a loaner vehicle. The manufacturer was unable to provide a reasonable time frame to supply the parts to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Nissan Versa. The contact received notification of NHTSA campaign number: 16V349000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 01/10/17 updated 01/25/17.
A D V E R T I S E M E N T S
- Glen Rock, PA, USA