I [xxx] took my Nissan Versa to repair shop with Nissan repair shop in 2017 twice in fresno, ca. I was sent back home due to parts not begin in stock. Never was called or received no notifications back. My car still has the air bags signal on. No accidents yet but I am not waiting for it to happened and be at risk of severe consequences or fatal consequences. I do not feel save specially for my passengers ! I demand it gets fix the way payments are paid in full when purchasing the car. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fresno, CA, USA

I purchased this vehicle used and was informed that the manufacturer needed to replace the passenger side airbags. I made several appointments and they were all cancelled stating that they did not have the part and that they part wouldn't be available until spring 2018.

- Kannapolis, NC, USA

Tacata recall the dealer could not fix the issue (could not put a new airbag) they didnt have an airbag

- Palo Alto, CA, USA

Takata recall - replacement parts for both the front driver (manufacturer recall number PM685 NHTSA recall number 17V-449) and front passenger (manufacturer recall number PM657 NHTSA recall number 16V-349) were not made available by Nissan to my Nissan dealer (conicelli Nissan in conshohocken, pa). Coil spring recall - replacement parts for the front coil spring (manufacturer recall number PM565 NHTSA recall number 15V-573) were not made available by Nissan to my Nissan dealer (conicelli Nissan in conshohocken, pa). This is pathetic behavior by Nissan and its suppliers.

- Dresher, PA, USA

Takata recall: Local Nissan dealership (sandy sansing Nissan, pensacola Florida) was contacted by us several times over the past 4 months, requesting information on this recall. We were told the part to repair the airbag is not available and won't be until spring 2018. When I called again today, I was told the same thing, but also told by the Nissan serviceman, "this is a voluntary recall by Nissan, done out of an abundance of caution. Nothing to worry about." I asked him if it was the airbag recall that had been in the press for the past few years for takata and he said, "no. This is a different part - just replacing the inflators and isn't anything to worry about. There is no threat to life or well being of drivers or passengers." I asked if he would call me when the parts are available and he said, "no, but you can call me every few weeks to see if the parts are in." I looked up the recall on the NHTSA website and it is, indeed the takata recall that people have died and/or been seriously injured from the airbags being faulty. This is my 18 year old son's car. I'm really ticked off and concerned.

- Cantonment, FL, USA

Takata air bag recall, being charged to fix!! I have 2 airbag recalls. I've had a rental for 3 months while awaiting parts (expected spring 2018) on 12/19/07, adam ruehman, (service advisor) calls me & tells me he's getting "screamed at" because I've had the rental so long. He said that he had my airbag ready. I asked him if he had both, because that was strange. I called Nissan headquarters who confirmed that they did not have both airbags, only one. That I can take my car to fix one & keep the rental until they got the other one. I had to work so I had to wait until the morning. The next day,12/20, adam calls me telling me again, that they have both parts. Nissan hq calls again & tells me now, that the service dept said that they do have parts for both airbags. I bring my car in & adam tells me that it will be 300$ because I need a spring that is connected to the airbag & that's also the reason my horn doesn't work. I tell him that I don't have any money (xmas time) I'm single mom & broke. I said "so what do I do?" he said "sorry, we can still fix it, it just won't work" I didn't tell him he could repair my car without the spring that I was required to pay for. I was very upset & sent off in a courtesy van to go get the rental car & bring it back for them, expected to drive my car with a recall repair that was done incorrectly. I called Nissan hq & they told me that the case was forwarded to a higher department & it will be 24 hours & they couldn't help me. I called adam @dealership & told him that I'm not taking my car like that because it's unsafe to drive & not returning the rental until I hear from Nissan hq. He said ok. Shortly after, adam left me voicemails demanding to bring the rental back because the recall repair was "complete", & Nissan was not going to pay for any more rentals, to come pick up my car and they will charge me 35$ a day for the rental.

- Palm Bay, FL, USA

Takata recall the passenger airbag NHTSA recall number 16V-349 was posted on may of 2016, and we are still awaiting parts and notification from Nissan! the driver airbag NHTSA recall number 17V-449 was posted in July 17, and again we are still waiting for parts. This is unacceptable, given the potential risk involved.

- Herndon, VA, USA

Takata recall. My vehicles airbag light indicator turned on the other day while stationary san diego California went through countless mechanics to search for the problem & no luck. Did some research found out there was not 1 but 2 recalls on my vehicle both concerning the airbags. As a lyft driver and a family man I was very concerned for myself, my family & my passengers & was notified only on the 2nd recall but not the 1st. Very disappointed that safety was an issue this whole time driving this vehicle & glad nothing horrific happened.

- San Diego, CA, USA

The contact owns a 2007 Nissan Versa. The contact stated that the dashboard shifted out of position on the driver's side and the air bag was exposed. The vehicle was taken to teddy Nissan (3660 boston rd, bronx, NY 10469, phone: (877) 607-3537), but the part was not available for the repair. The vehicle was not repaired. The contact received notification of NHTSA campaign numbers: 17V449000 and 17V028000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer stated that the parts were not available. The approximate failure mileage was 159,000. VIN tool confirms parts not available and parts distribution disconnect.

- Bronx, NY, USA

Takata recall I purchased this car new from local dealer, and I am trying to get loaner car since parts are not available till April 2018. I have repeatedly called the dealer premier Nissan in metairie, la without any respose from them. They also sent me in mail loaner car is available but when U call them no one is available and they never return calls back. Please investigate these dealers, they pretend to comply but running a scham.

- Kenner, LA, USA

Recall

- Joliet, IL, USA

Takata recall. The contact owns a 2007 Nissan Versa. The contact received notification NHTSA campaign number: 17V449000 (air bags). The parts to do the repair were unavailable. The contact called imperio Nissan garden grove (9222 trask ave, garden, ca 92844, 714-537-0900) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Anaheim, CA, USA

Tiene problemas los aie bags Y el throttler SE le cambi Y an as SE queda acelerado trabajando en alta.

- Gurabo, PR, USA

Takata recall. The contact owns a 2007 Nissan Versa. The contact received notification of NHTSA campaign numbers: 17V449000 and 16V349000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. On several occasions, the contact called Nissan of atlantic city at (609) 383-6100 (6021 E black horse pike, egg harbor township, NJ 08234) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and confirmed that the parts would become available in spring of 2018. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Egg Harbor Township, NJ, USA

Airbag on driver's side is defective and subject to recall. Today I heard from my dealer that their system is down and cannot fix the problem until spring 2018. Need to get this problem taken care of sooner as I am at risk every time I drive. How can I get this problem taken care of sooner?

- Lynnwood, WA, USA

If I can't drive my car what can I do dealer told me I, M on waiting list for a loaner car few month! thanks

- San Pedro, CA, USA

Takata recall. Nissan has been dragging its feet in providing me with a rental car while waiting for the repair associated with the recall. I have been dealing first with my local dealer about getting a rental; and now I have been dealing Nissan about the rental. Nissan has been misrepresenting where and when I am to receive E rental. My Nissan "regional consumer specialist" will not return my phone calls and Nissan will only refer me to that specialist.

- Athens, OH, USA

Dear sir, Nissan corporate has been very rude and purposely mis-representing information with regards to putting us in an alternative vehicle since the recall. The are also refusing to honor a driver side seat belt warranty, the seat belt being stuck in it's buckle. On 11/1/2017 we were advised to not drive our Versa any more in a phone call from Nissan. The local dealer then told us to call back again the following day, as the person who is supposed to give us paperwork is on leave. We insisted and then a service technician told us to call enterprise and reserve a car. Enterprise sent us back to Nissan dealer for a purchase order. Finally with run around, another service tech gave us the papwerwork for the loaner car. We called enterprise again to book the car and got their at the 5:00 pm, when the car was reserved. It took 90 minutes for enterprise to get the car after which service manager reneeta refuesed to give us a car until we paid a deposit. She persisted and suggested that if we did not buy insurance, the smallest dent on the car will come off our personal insurance deductible, even if not our fault. I am at loss on why we should be paying such deposits or be harrassed be the Nissan dealer and rental car for a recall and why is Nissan offerring customers a loaner and then harress them so that customer give up on taking the loaner. I will call NHTSA tomorrow to formally request an investigation on the same. Nissan corporate contact : deandra : (615) 725 7545 enterprise : reneeta & terence clark - terence.clark@ehi.com town center Nissan contact : dominic please help! thanks, ashish

- Marietta, GA, USA

PM657, 16V-349

- Nederland, TX, USA

Takata recall - after already having the airbag replaced once, I received another recall notice. I called all Nissan dealers in the area (exton and concordville pa), and neither has the part available to replace. I was told it will not be available until the spring!!!!!! this is a serious recall and I am unable to get the issue resolved anytime in the near future.

- West Chester, PA, USA