I purchased a new 2017 Nissan Titan xd from tim dahle Nissan - southtowne on 11/25/17. Prior to pick up I requested the dealer complete an open safety recall regarding the rear seat belts. The recall is 17V-268. I was informed by the dealership that the recall had been competed prior to delivery to me. Several weeks later I was informed by Nissan corporate that the above noted recall had not been completed as I had been told. It is illegal for the dealership to sell a new vehicle with an open safety recall. This is a clear violation of existing federal law. The dealer has been made aware and made zero attempt to rectify the matter or offer to complete the recall.

- Meridian, ID, USA

The contact owns a 2017 Nissan Titan. The contact received notification of NHTSA campaign number: 17V268000 (seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (clay cooley Nissan, 39690 lyndon B johnson fwy, dallas, tx 75237) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-424-9153 on October 25, 2017 and was made aware of the issue. The manufacturer stated that the parts were to become available next week. The contact waited over a month and called the manufacturer back at the same number, but they were not able to confirm when the parts were to become available. Case number: 28651546 was provided. The contact had not experienced a failure. Parts distribution disconnect.

- Dallas, TX, USA