This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
To whom it may concern I was driving with slightly less than 1/4 tank of gas and stopped to park on a hill with vehicle on idle. While in idle on the hill the vehicle stalled out. I tried to restart but the engine just cranked with no start and a low pressure fuel system service light came on. I tried to push it down the hill on flat ground and tried to start again with just cranking no start. I then had to push the vehicle with the help of my neighbors into a guest stall and call for a tow. The vehicle was towed to tony Nissan to be looked at where the mechanic said that there were no issues and he reviewed all the fuel system and no issues were found. He informed me he let the vehicle crank over until the pump was able to pick up fuel and purge the line of air and the car started. The service advisor informed me of the fuel tank being longitudinally placed in the truck with fuel pump in the center which stopped to idle on a hill may have caused the pump to go dry and pump air. I informed him that this could be an issue if I was driving up or down a hill with my family and then stop and idle whereby the truck stalls out on a hill of such magnitude like in san francisco or wilhemina rise in honolulu, hi. Hopefully this is reviewed by the engineers at Nissan motor which this email is also being forwarded to NHTSA. Invoice number, I believe, from tony Nissan is 653922.
On Feb 16 2018 I was driving my 2017 Nissan Titan truck with 5000 miles on the odometer along a rural two lane road in Missouri with three other passengers riding with me. We heard a noise from the engine compartment and suddenly the power steering of the vehicle ceased to operate and the truck drifted across the double yellow lines of the highway. Luckily no cars were coming in the opposite direction and I steered hard to the right and slowed the vehicle down rapidly. I drove a short distance to a gravel parking lot of a church and we examined the vehicle and could see the serpentine belt was no longer in place. The truck was towed to a Nissan dealership 55 miles away and we awaited their report. Several days later I was informed that the belt tensioner bracket had broken in half and Nissan was going to order parts as they were not in stock at the dealer. Remember this is a new 2017 truck with only 5000 miles on it. The serpentine belt runs all aspects of the vehicle and without it engaged the vehicle becomes undriveable. The vehicle is completely stock with no modifications of any kind. The Nissan dealership advised me that I was the only person in the U.S. with this malfunction to date. This problem could potentially kill.
When the diesel engine goes into dpf regeneration mode, the cab of the vehicle fills with unpleasant fumes that smell like evaporated diesel fuel or other noxious substance that is irritating to mucous membranes and may cause health issues. The problem is worse when the vehicle is at low speed or in stop-and-go traffic when exhaust fumes are able to collect around the vehicle. The most recent instance occurred in a drive-thru line at a fast food restaurant, and was so pungent that I was forced to abandon the line, park the vehicle, and evacuate myself to fresh air.
The truck I have purchased on Nov 24th, 2017 has the cummings diesel engine. The truck is known not to start in weather below 12 degrees F. Nissan techs tell me now (after the sale) that this engine needs an anti fuel gell addidative in order for the vehicle to start in cold weather. I feel I have been robbed of the $50,645 I spent on a new vehicle. This is not at all an acceptable answer to me. I have a 2005 Chevrolet K3500 with a Chevrolet duramax diesel that in 12 3/4 years has not had one drop of anti gel fluid placed in it, & has never failed to start not one single time with 235,000 miles on it!!! I find this unacceptable, & demand some sort of action be taken. I bought a vehicle in the good faith it was going to last. Instead I have bought something I hate now; never knowing weather or not it will start. Vehicle has failed to start on multiple days. About 6 days total so far since christmas of 2017. Filled a case #: 29386597... Nissan closed it after saying there was nothing they could do! also filling a complaint with the Indiana state attorney general, & BBB!
Very soon after I purchased the Titan truck, randomly, while the car sits idle or while driving the truck anywhere (I.e. on city streets, on the highway, in my neighborhood) the truck produces a strong scent of diesel mixture/exhaust fumes in the cabin of the truck. The fumes are so strong it makes me dizzy. The diesel fumes/exhaust smell in the cabin when the def cycle is on as well. I've taken it to a Nissan dealership at least four times to no avail at repairing it. I bought this truck as a new car.
A D V E R T I S E M E N T S
- Mililani, HI, USA