This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought a Nissan Titan 2008 6 weeks ago that had 5 brand new good year Titan tires put on at purchase; 4 on the truck one on the spare. Within 3 days of each other 2 went flat. The first was ruled as a factory defect by the tire repair shop. The second the shop was not sure, it had a hole in the tread area but had no nail or any other cause of puncture. Anyway he recommended that I take it back to the dealers ship to get the tires adjusted and replaced. They refused to do so and not knowing that I use to work on tires myself proceeded to blame me for the flats. I informed the man he was wrong and he said I could take it to a good year service center for a second opinion; which I did. Good year said the same thing as the original tire guy, "factory defect" he also stated I had "P" rated tires on my Titan and in his opinion I should have "lt" rated tires on my truck. These flats occurred with my truck setting in the driveway thank god. The dealership was country Ford of southaven Ms. The man who lied to me and accused me of being at fault was named [xxx]. the good year man said when he spoke to them he was told by another guy that they wouldn't resolved the tire issue because they had 4 months of adjustments they had not been paid for yet. That is not my problem; now since they are the ones who put the P rated car tires on my truck; and not lt rated truck tires they have put me and anyone else riding with me as well as anyone driving near me in danger. I had two flats in 3 days on tires that have less than 2000 miles on them. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Vehicle has had erratic handling/steering since day one. Has been in dealership for problem 7 times. They say no problem brought to independent alignment shops and frame shop. They determined that rear axle was off center therefore causing the tracking to be off and preventing a proper alignment and causing erratic steering and having to constantly correct the steering wheel while driving.
After 7000 miles on 08 Titan Nissan I was told by the dealership I have improper wear on the tires due to manufacture and they made me pay $1,000 for new ones.
- Phoenix, AZ, USA
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- Southaven, MS, USA