Side Radar Sensor
Voluntary Service Campaign
Dealer Announcement:
Nissan is conducting a Voluntary Service Campaign to replace both rear side radar sensors on 11,804 specific model year 2021 Sentra vehicles identified in Service Comm. Due to a supplier production error, incorrect boot software of the blind spot warning (BSW) sensor may cause a sensor malfunction and a warning message to display on the combination meter indicating the BSW feature is not functional.
Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.
What Dealers Should Do:
1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History – Open Campaigns I.D. PM981.
• New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
 Refer to NPSB15-460 for additional information
• Please continue to check newly arriving inventory for campaign applicability.
2. Dealers are requested to remedy any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction.
3. Dealers should use NTB21-042 to correct any vehicles subject to this campaign.
4. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.
