This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After I paid for the Reset and pulled out of the CS garage my vehicle started jerking and grabbing. I took the CS representative in my vehicle and Jackie felt this. The issue could not be found. I took the auto back and now I received paperwork saying that the issue could not be duplicated. I took my vehicle then in October 3rd, 2023 with an appointment at 1p. The issue could not be found. I had 2 different times 2 techs ride in the parking lot. The car's drive shaft was taken out and another was placed in. Tech drove and the issue remained. My old drive shaft was returned to the vehicle. Next, my AWD coupler was unhooked. I didn't feel the issue. Then this was hooked back up. I was told around 4: 45p that day that the service tech was going to call me the next day, No invoice was received. Now I had a whirling/rubbing sound anytime the vehicle was moving along with the jerking. The CS rep never called me and I called a few days later. I was told the part wasn't cheap and it was the AWD coupler. The phone estimate for working on the vehicle with labor, and the part was 2500 and taxes. That was the verbal phone estimate. I took my cousin to Parkway on October 9th. We received a paper estimate. This is a similar problem to your NTB20-069. The exception is below 20 mph for the jerking, and turning the wheel for turns. Worse at very low speeds. Such as looking for a parking spot in a parking lot and right about ready to turn I get jerking and feel as if it bounces forward and backward as I was told AWD issues will feel like this. I was told the part will be ordered and I believe if it's similar to NTB20-069 there is a defect in the AWD. (the work/labor for 10/3/2023 and the replacement of the AWD coupler will be on the final bill) The other complaint form for another issue on 8/2/2023 is when it started AFTER receiving the invoice and starting to pull the vehicle out of the CS garage doors.
I was driving my car turning into driveway and the car suddenly shut off mid way. Second incident happened the following day. Turning into a driveway and the car shut off. Both times I put the car in park and pressed the start button and it started right up. Monthly prior during the winter the car shut off in very cold weather while coming to a rolling stop at red lights. This happened about a dozen times. I took to personal mechanic, they said they could not find anything wrong. He said let the car warm up more before driving. When I did so it did not shut off as often, but still did occur.
I was driving my car and in the middle of me driving it completely stalled out in the middle of the road. I was lucky enough to hurry and put it in park before my brakes and gas locked on me. I turned the car off and turned it back on but was unsuccessful in getting the car to do anything except for drift back into traffic. I was stranded in the middle of the road and needed triple A to come and help. It completely stalled out.
- Penn Hills, PA, USA
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Starting around 26,000 miles, this new to us SUV started to glitch in the electronics. The air will turn hot, the radio will turn off, then the air bag lights flicker, then it states that the vehicle is overheating(every physical examination indicates it is not). You can turn the vehicle off and one time it won't glitch and the next time it will. If you leave the vehicle running for too long, it behins to glitch more and more. To the point where if we were to drive a long distance I am afraid it could turn the vehicle off while driving. We are trying to get a service center to duplicate. If you have this year model and notice your air feel a bit warm and radio go in and out, watch your heat gage, that is how it starts to mess up.
My car A/C started to run hot air, so I purchased the rechargeable A/C pro. My boyfriend and I figured out that wasn't the issue. So I continued to use the A/C byt it would run cold while I was in motion but if I was stopped at a light hot air would come out. Now the car started overheating if I would use the A/C. meanwhile I has just taken the car to the Nissan dealership for an oil change a week prior to that. So I stopped using the A/C, but now the car would overheat if I drove for more than an hour. I took it to the mechanic and I was told that the cooling fan was broken and would not come on. When he replaced the fan with a fan from the Nissan dealer he started that the one he had removed was loose.
Forward emergency braking (Feb) system warning light issue and car is slamming on the brakes, even when there are no obstacles around: 1. driving at 65mph, light started blinking, no other observed problems. Car / all sensors were clean, no obstacles. 2. after driving further (about 15 minutes) light went off by itself. 3. on a return trip the next day, while driving at 75mph, no traffic in front or rear of car, and, cruise control set, car suddenly and violently felt like someone hit the brakes. We went from 75 to 40 very quickly. No indicators on the dash were lit. This could have been fatal if someone had been behind us, because when this happens, the brakes light do not engage. This is a serious safety issue, that needs to be addressed, or the car bought back. It is no longer just a safety feature, but, could lead to death on the highway if this system acts up and stops the car without warning or even brake lights.
A D V E R T I S E M E N T S
- West Palm Beach, FL, USA