On Wednesday [XXX], I brought my car to AutoNation Nissan in Pembroke Pines Florida due to non-functional windshield wipers. By Wednesday, August 21st, I was informed that not only were the windshield wiper motors inoperable, but a part called the engine harness was also required for repairs, and this part was not available.. I also reached out to my extended warranty program and spoke with Siena at Nissan Corporate, who provided me with case number [XXX]. The part number needed is ASSY-24012-6 MA OC. Despite my repeated follow-ups every three days with Sienna, I have been informed each time that the part remains on backorder with no estimated arrival date and that a loaner vehicle cannot be provided. Consequently, I am now forced to drive my car without windshield wipers, which is unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Miramar, FL, USA