BACK AGAIN TO DEALERSHIP TO CHECK POPPING NOISE. ENDED UP REPLACING FRONT CALIPER AND YES, THEY PROVIDED ME A LOANER VEHICLE TO USE. BUT THIS IS RIDICULOUS, PURCHASE A NEW VEHICLE AND HAVEN'T HAD A YEAR YET AND ALREADY TAKEN BACK THREE TIMES AND THEIR RESPONSE, WE CAN FIX IT AND PROVIDE YOU SOMETHING TO DRIVE....
NEEDLESS TO SAY AT THIS POINT I AM DONE BECAUSE ONCE I HAVE A BAD TASTE IN MY MOUTH ABOUT SOMETHING THERE IS NO FIXING IT. HAVE BEEN DEALING WITH THEM SINCE 2008, BOUGHT THREE NEW NISSANS & ONE USED. HAD BETTER LUCK WITH MY SUZUKI THAN THIS NISSAN
BACK AGAIN FOURTH TIME NOW. THE POPPING SIDE IS IN THE RIGHT FRONT PASSENGER SIDE. TOOK TO DEALERSHIP 4/27/2015, ENDED UP ORDERING CALIPER ASSEMBLY, SAID PART WOULD BE IN ON TUESDAY 4/28/15. RECEIVED CALL FROM DEALERSHIP, ORDERED WRONG PART SO WILL GET RIGHT PART IN ON 4/29/2015, STILL DRIVING 2015 NISSAN MURANO. RECEIVE CALL FROM SALESMAN 4/29/2015, SENT RIGHT CALIPER BUT WRONG PIECE SO AGAIN WITHOUT MY CAR.
AT THIS POINT I AM PISSED AND IT HAS NOTHING TO DO WITH MY SALESMAN, IT HAS TO DO WITH THE SERVICE DEPT AND THEM NOT GETTING THEIR ACT TOGETHER. FINALLY I GET MY CAR BACK ON 5/1/2015, THE SERVICE MANAGER BROUGHT IT TO MY JOB, SAID WE WASHED & FILLED IT UP WITH GAS FOR YOU AND SORRY FOR ANY ISSUES... REALLY, NOT TOO SORRY OR THEY WOULD HAVE TRIED TO MAKE IT RIGHT~ YES FIXED MY VEHICLE, BUT GUESS WHAT, NOW NOISE IS BACK AGAIN AND COMING FROM BACK END.
- Diane T.,
Clarksville, TN, US
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BACK AGAIN TO DEALERSHIP TO CHECK POPPING NOISE. ENDED UP REPLACING FRONT CALIPER AND YES, THEY PROVIDED ME A LOANER VEHICLE TO USE. BUT THIS IS RIDICULOUS, PURCHASE A NEW VEHICLE AND HAVEN'T HAD A YEAR YET AND ALREADY TAKEN BACK THREE TIMES AND THEIR RESPONSE, WE CAN FIX IT AND PROVIDE YOU SOMETHING TO DRIVE....
NEEDLESS TO SAY AT THIS POINT I AM DONE BECAUSE ONCE I HAVE A BAD TASTE IN MY MOUTH ABOUT SOMETHING THERE IS NO FIXING IT. HAVE BEEN DEALING WITH THEM SINCE 2008, BOUGHT THREE NEW NISSANS & ONE USED. HAD BETTER LUCK WITH MY SUZUKI THAN THIS NISSAN
- Diane T., Clarksville, TN, US