SOFTWARE UPDATES FOR INFOTAINMENT ISSUES
SERVICE INFORMATION
When diagnosing an infotainment issue, always confirm that the latest software is installed
in the AV unit before starting the diagnosis.
The software updates in the following Service Procedure are for the items below:
 Stability improvements and bug fixes
 System enhancements that will allow future Over-The-Air (OTA) updates. Without
these software updates, future OTAs will not be possible.
Refer to step 5 on page 5 to confirm that this bulletin applies.
HINT: The update software only needs to be downloaded once and can then be used on
multiple Applied Vehicles until other infotainment software is loaded onto the USB drive to
overwrite the original data.
