This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
CVT Low Power light came on 9/10/24. I had it at the dealer within 15 mins. On 9/12/24 I was told I need a new engine. The dealer refused to give details to me and extended the warranty on 9/16/24 as to how/what the exact issue was. The extended warranty closed the case because of this. The dealer told me they declined it and refused to repair it. He suggested that since the car is drivable, I could take it. I spoke with the extended warranty myself to see why. They stated they didn't deny it but closed it because the dealer needed to demonstrate what was wrong with the engine. The advisor eventually told me that all 3 cylinders had low compression. I requested they contact the extended warranty company and have them come again and they demonstrate that to the inspector. On 9/23/24 a request was made for another inspector to check my vehicle. 9/27/24 I called the extended warranty company to see if there was a report from the new inspector. They explained that the dealer showed them the low compression and the next step would be to break the engine down to find the source of the problem because it may not need an entire engine. I made it to the dealership a few hours later to extend my rental and get an update from the advisor. He told me the warranty company was still refusing to do the work. He suggested that since the car was drivable, I should take my vehicle. His only suggestion was to drop the oil pan and see if any metal fell out. This would've been $170-$200. I asked if that would resolve the issues with my vehicle. He stated not necessarily. On 9/27/24 around 4 PM, I requested to have my car moved to the front of the dealership because I had a tow truck on the way. He refused to have the vehicle moved. In the close-out ticket, he stated that the warranty company and customer denied repairs. which is false. No lights/messages ever came on. When I'd bring it for a service, I'd explain it was loud and vibrating. They'd always tell me everything was fine.
The contact owns a 2022 Nissan Rogue. The contact stated while driving approximately 45 MPH, the throttle body and engine power reduced messages were displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 25,000.
I recently experienced -??safe mode-?? in my 2022 Nissan Rogue while driving on the highway at 80mph. My car suddenly lost power and would not accelerate or brake. I had to have my vehicle towed off the side of the highway as it was not drivable. My car is currently under diagnostic at Nissan where they are unable to reproduce the error codes. They notified me of $4,000 in repairs that would be covered by Nissan but they are unsure that will fix the problem. My car is knocking while driving, vibrating upon attempt of acceleration and shuttering at idle.
I purchased my 22 Rogue Feb 22 brand new. First Issue: January 2023(2600 miles), engine oil drain pan had to be replaced. Apparently, it broke during oil change at dealership. I've heard others complain about the same thing. Second issue, 6500 miles (June 2024): begun driving weird. While driving the vehicle jerks, shudders, and acts like it is going to lose power. Losing power / shuddering while driving can be a danger to myself or others driving around me if suv unexpectedly reduces in speed. This happens during both high and low speeds. also stalls when trying to accelerate from a complete stop. Not sure if this was related to the software update (recall) I done at the dealership June 24, but issue 2 started immediately afterwards. Suv was taken to dealership when I started experiencing issue 2. Dealership had vehicle for 2 weeks, but return vehicle and said nothing was wrong. They said the Nissan Engineer that came out found no issues as well. They did mention the Turbo lagging, but sd that's normal. Fast forward, 6 weeks later (Aug 24), returned suv to dealership because performance is worse AND now engine light is on. Dealership advised light is bcz fuel pump needs to be replaced, but stated different than the current fuel pump recall on some 22 Rogues. How is this possible? Based on my mileage, my car is still nearly brand new. Vehicle is at dealership now pending repairs.
Driving from las vegas to big bear lake through desert. 120 miles into trip on [xxx]. coming down hill, engine malfunction speed reduced light comes on. Vehicle slows to 40 then 30. You can imagine going to 80 to 40 causes havoc with drivers behind you. No accident though. Coast downhill to rest area luckily. Call Nissan - Nissan agrees to tow to barstow 22 miles. Its Sunday dealership closed no rental cars. I ask to tow back to vegas. They say absolutely not towing to victorville. At this point victorville is 123 miles away - vegas is 122. Safety - it was 110 degrees waiting 2 hours with no services but bathroom. Currently vehicle is at valley hy Nissan in victorville awaiting repair. No there were no warning lights prior to this incident. Vehicle mileage is 22,245. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Las Vegas , NV, USA
Search CarComplaints.com for these popular complaint phrases...
The problem started 3 months after purchase. It has a very loud noise that comes from the engine i think. It has been inspected by two different dealerships. Both insisted the noise was normal. After going more than 10 times to the dealership where i purchased my Rogue, i called nissan directly and open an investigation. Nissan sent an engineer and he said that the noise was weird but he didnt know what was going on. He also said that he was going to see if he could get me a discount for a new car. But nissan said no. I have a case number with nissan in case this is needed. This has been an issue that has been going on for two years now. Two years!! Then last month or so the check engine has been turning on and off. Today I went to make the inspection and the Rogue did not pass. And they told me the engine has fuel. After going to the inspection place the suv stopped working. It did not start. Had to call the dealership and I talked to person that has been checking the suv for the last two years and he said to take it to them. And I had to tow my Rogue to the dealership. It has been a very stressful experience and no one seems to care about this issue. My health and my safety is on the line. I don-??t know what else to do or who to talk to. I hope you guys help. Thank you.
Engine failed suddenly while driving down the road with only 80,000 miles on the engine and it being only 2 years old. Was a sudden loss of power on a 70mph highway that suddenly decreased my speed out of nowhere
Vehicle started shaking and making noise. Engine light came on and within 30 seconds car went dead. I-??m an elderly person traveling with wife and grandchildren. On highway at 70 mph. 21,000 miles. Has been towed to dealer. No diagnosis yet. Third day moving slow. Very disappointed and scared.
Driving on a local freeway at the state limit 70 mph. I passed an 18-wheeler and proceeded to enter the right lane after passing the truck. Once in the right lane the power reduced/engine malfunction light/ service light appeared. This was the first engine lights to appear since owning the vehicle with 12000 miles on it. My rate of speed was dramatically reduced causing the 18 wheeler I had just passed to slam on their brakes and forcing me off the road to avoid an all-out collision. Vehicle was towed to dealership for repair. I was told a seal failed on the water control valve causing the engine malfunction. The seal was replaced and vehicle was returned to me. On the way home from the dealership, after the water control valve repair, the vehicle stalled entering a highway in the center lane! for the second time in less than a month, my life and unsuspecting other travellers' lives were placed in danger due to the malfunctioning vehicle/engine. I was able to put the vehicle in park and restart the vehicle and make it home. The vehicle was towed back to the dealer where it sits.
The car engine started knocking then quit running while I was driving down the freeway. The car only has 17,000 miles. It was towed to the dealer and determined the engine siezed.
I first experienced an issue with my Rogue in late December 2023 with the heat going out and the fans were producing minimal air through the vents. I brought the car to the dealer January 2nd, 2024. It took a week for Nissan to diagnose the issue as engine related (engine knocking prior to total heat failure, and metal shavings in the oil pan) and another 3 weeks for them to order and install a brand new engine. In May I brought the car back to the dealer because the AC wasn-??t working. They fixed that within a week. Didn-??t seem to be engine related. Recently I experienced (Friday 6/14/2024) loss of power, whereby my vehicle stalled while driving at 55 mph. No warning lights came on, no alarm bells or signals popped up on my dashboard. As my vehicle began to decline in speed, a note displayed on my dash that stated the engine stalled and pull over safely. I was able to coast the car into a turn lane with my flashers on. The engine then died at full stop. I had to have it towed to the dealer as the vehicle bogged out once it started. Ultimately, it continued to stall out. The dealer notified me today that my engine failed again and that they would have to replace the engine again. I will hear from them again once they determine if they will replace the engine or if they may offer to buy back the car.
Engine failure with less than 44,000 miles on the car. Engine just failed and shut of while traveling down the road. Car is sitting in a Nissan dealerships lot with absolutely no news on what is happening. There were no known issues with the car at the time of the engine failure, it just happened all the sudden
I purchased a 2022 Nissan Rogue in October 2022. Almost immediately I started noticing a smell of gasoline not only while I was driving but more so after I pulled the car in the garage and turned it off. The smell was very strong. I called the dealership and made a service appointment (they should have the service records). They checked it out, said they couldn't find anything leaking, etc. but that it was a known issue, Nissan knew about it, but there wasn't a fix in place yet. I also received a recall notice to have a part on the fuel pump replaced and that was completed. It did not fix the problem. I still smell fuel when I park my car in the garage. I'm very worried about the fumes and the problem that's causing them. I am also very concerned about oil dilution and the damage that is doing to my car's engine and the cost of repairs I may have in the future. PLEASE help us with this. This is a huge problem and if you Google it, it's affecting so many people. PLEASE hold Nissan accountable and help us get resolution. As individuals we're getting no where and it's costing us as far as our health and those that ride in the car with us as well as costing us in repairs or replacement of engine systems due to oil dilution. PLEASE act quickly and help with this known problem. Car was purchased from and serviced by Marshall Motors in Salina, Kansas. Thank you!
2022 Nissan Rogue SV 1.5L Engine rattling noise around 2000rpm. Told at Nissan service that noise in normal and they cannot do anything about that. Please investigate I didnt bought tractor I paid for vehicle 37k.!!!! Also I see lot of peoples complain about same issue online with same respond from nissan service "that is normal noise"
My son and I were driving home and my 2022 Nissan rogue SV suddenly began making extremely loud banging and knocking sounds in the engine bay. We were traveling approximately 40 mph and did not hit any bumps. The following morning the vehicle was towed to the dealership for inspection and we were told that day that the engine would need to be replaced. While we did not get too many specifics from the dealership regarding the exact cause, it was related to some bearings of some sort and causing what is called rod knock. The vehicle remain at the dealership until a new engine, or new engine parts, could be delivered. Nissan's warranty covered the cost of the repairs since the vehicle only had roughly 15,000 miles on it when the incident occurred. I have not had the vehicle inspected by a third party to confirm that the entire engine was replaced or if only certain parts were. One of the technicians at the dealership mentioned that they had seen or heard whispers about several reports of this particular issue, which is part of why they were able to diagnose it so quickly, but couldn't confirm the exact cause of that engines failure. Prior to the engine failing, there were no warning lights or indicators present in the vehicle. The vehicle has received regularly scheduled maintenance at this dealership since it's purchase. This incident occurred on December 2nd, 2023. I took a video the night of the incident of the vehicle and the knocking sounds it was making, but I can't upload it via this incident report, so let me know if you would like it and I will send it another way.
On 3/25/2023 with less than 800 miles on the vehicle, the throttle got stuck. The cruise control was on but NOT activated. After passing a vehicle on a 3 lane interstate, the vehicle accelerated on its own to over 100mph. I hit the cruise control button to turn it off, but the car continued to accelerate on its own. I hit the brake to slow down and try to get it to shut off (thinking if was a cruise control issue), but every time I lifted my foot off the brake pedal, it would accelerate to speeds of 90-110mph. I continued to brake about 7-8 times, then I heard a loud "kurplunk" in the engine, and it stopped. It continued to drive normally for the rest of the trip. The Rogue was taken to the dealership and checked out. I was told the "floor mats got stuck on the gas pedal and not to drive with both the carpeted mats and the rubber mats in the vehicle." I told the service manager this obviously was not the problem and there was a bigger issue, and that did not explain the loud sound coming from the engine. Upon leaving the dealership that same day on 3/30/2023, I accelerated to get on an onramp to Interstate I35, and the RPM stuck at 3200 and would not go down. The engine roared. It was in Sport Mode, so I switched the vehicle to Standard and the RPMs dropped to 2000-2100. I circled back around and went back to the dealership and had the female servie manager ride with me. The engine continued to roar at high RPMs, and the service manager said this was "normal." We returned to the dealership; nothing further was checked out on the vehicle. 7/28/2023 At 4442 miles, I accelerated to get on an onramp to I20 and the accelerataor got stuck again; I was riding the brakes in traffic on the onramp to get the vehicle to slow down. If i removed my foot from the brakes, it accelerated on its own. I kept my foot on the brake and kept pumping until I heard the loud "kurplunk" and it quit once again. This has happend two more times in December of 2023.
I have had my car in the service center 5 times for the same reason they tell me it is fixed but the problem keeps happening. I have tried to be cooperative. the car has been in the shop on and off since the 18 of July at one point they had it almost a month. This last time they gave it back to me said it was fixed. This is why i'm writing to you I had the car a week and I was driving on interstate 65 I was in the middle lane doing 70 MPH with a tractortrailer on each side of me starting up a long hill with another truck coming up behind me, when my car dropped down to 40 MPH since I knew what was happening I put on my emergency flashers, thank God the truck driver behind me was paying attention because he was coming up behind me pretty fast because of the hill He slowed down and moved over to block the slow lane so I could get over I had my 2 granddaughters in the car with me, and things could have been very bad if the trucker behind me had not been paying attention My Granddaughters and I could have been killed. Now I am afraid to drive the car the dealership told me to Call Nissan hot line and tell them what happened Nissan said they had something else to fix and my car would be fine, well now I'm afraid to drive the car and Nissan said they didn't have to do anything else to help me. I put $20,000 down on this car so I could keep my payments down. and now I'm stuck with a car I'm afraid to drive. am a [XXX] Grandmother trying to take care of my 3 Grandchildren on a fixed income I have 1 in collage 1 who works but doesn't drive and 1 in high school. I have to have a car I can depend on.I'm sorry to go on and on but please tell me if there is anything I can do. I don't have the repair papers at this time they are in the car and it is in the shop again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Wetumpka, AL, USA