Final All Wheel Drive Clutch Break-In
Dealer Announcement:
Nissan is conducting a dealer inventory quality action to complete the final all-wheel drive (AWD) clutch break-in process on 5,789 2021 Nissan Rogue vehicles identified in Service Comm. Due to a design issue, that has since been corrected, Nissan has determined that the break-in process was not properly completed on the subject vehicles. As a result, customers may experience a vibration felt through the floorboard while making a ninety (90) degree turn.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.
What Dealers Should Do:
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â?? Open Campaign I.D. P0A33
â?¢ New vehicles in dealer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
ï?§ Refer to NPSB 15-460 for additional information
â?¢ Some vehicles may still be in transit. Please continue to check newly arriving inventory for applicability.
2. Please do not drive, sell, loan, or trade the specific vehicles in Dealer Inventory subject to this Quality Action.
3. Use the attached procedure to complete the final all-wheel drive clutch break-in process prior to retail delivery of the vehicle.
4. Once remedied, dealers may submit the applicable warranty claim for the action performed and release the vehicle.
Dealer Responsibility:
It is the dealerâ??s responsibility to check Service Comm or DBS National Service History â?? Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.
Thank you for your prompt attention to this matter.
