AUTOMATIC BACK DOOR INOPERATIVE
SERVICE INFORMATION
Before performing diagnostics on an APPLIED VEHICLE that appears to have an
inoperative automatic (power) back door (e.g., the door will not open, close, latch, etc.):
 Confirm the Power Back Door is set to ON in the Vehicle Settings menu in the
Vehicle Information Display (Figure 1).
 To access/change the Power Back Door setting, use the scroll dial and
buttons on the steering wheel to navigate to the Vehicle Settings menu.
 Refer to ASIST and the ESM for further diagnostic information if the Power Back
Door setting is confirmed to be ON and the door is still inoperative.
