This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had an accident at 40 to 45 mph, Hit a curb and traffic light post caused front passenger side severely damaged and windshield shattered and none of the air bags deployed
Roof rails are leaking onto A pillar curtain air bags and causing headliner to become saturated above the A pillers on both sides of the car. Water is also getting onto electrical lighting in vanity mirrors. Found a TSB on this, but also found there is a massive problem with this and it should be a recall. Multiple people who own rogues from this year are having this issue. Water could cause damage to airbags, mold in headliner, and electrical issues with upper roof controls and lighting. Made appointment with shop and will present the TSB when I get there.
On September 1, 2023, I was headed north on I-95 in North Carolina. I was involved in a 3 car pileup where the Automatic Emergency Braking and Forward Collision Warning on my 2021 Nissan Rogue failed to activate. My vehicle had ADAS but almost killed my mother and me since they did not work. The car was totaled and the State Trooper wrongfully cited me for failure to reduce speed even though my foot was firmly on the brakes. The airbags were severed during impact and failed to deploy.
Car and driver reported early builds pre January 28th 2021 from the Japan plant recorded a 2 star safety rating on the passenger small overlap test. Nissan updated retrofitted the passenger airbag module software and seatbelt and was supposed to start a campaign to notify owners to have this done and we were never notified and Nissan is no help when you call and provide VIN. They only tell me no recalls on this VIN. Please note the assembly line builds were provided the retrofit after Jan28th 2021 in Japan builds and Smyrna Tenn builds were already updated before the first build came off the line. My wife's truck and this VIN qualifies with a build date of November 2020 from Japan's factory. Very concerned of the safety of any passenger in our truck and Nissan is dragging their feet and not taking this seriously I feel due to expense. Not sure how many are affected but they need a severe push to remedy this issue. Please help us and God bless you for having this forum. We purchased this Feb 2021 and its been long enough for Nissan to do the right thing for public safety for our family. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2021 Nissan Rogue. The contact stated that while deriving approximately 20 mph when there was another vehicle coming towards the contacts vehicle head on. In order to avoid the other vehicle, the contact had swerved to the right and ended up colliding into a guard rail causing the vehicle to flip over several times. None of the vehicle's air bags deployed. A police report was filed. The vehicle was towed. The guard rail had completely detached from the street. The contact received injuries to their mouth and back that required medical attention. The vehicle had not been repaired as of yet. The contact stated the individual driving the other vehicle never stopped therefore they were unsure of them having any injuries. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.
- Cincinnati, OH, USA
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We bought our 2021Nissan Rogue SE from Fuccillo Nissan of Clearwater, 15232 US-19, Clearwater, FL, (727-507-3200) on May 5, 2021.Our Rogue had 400+ miles on the odometer at the time we received. On June 7, 2021 the air bag dash light came on. An appointment was made for service of the airbags on June 10, 2021. At the time of pick up the airbag dash light was off. It turned back on June 14, 2021. In a call to Fuccillo Service Department the service tech informed us that because the airbag dash light was on the airbags were disabled. We had a major trip planned to attend a wedding in PA that we were driving to. Since the airbags were disabled driving our Rogue on a 3000+ mile trip would not be safe. We were put in a position of renting a vehicle for our trip. On June 15, 2021 we left our Rogue at Fuccillo Nissan of Clearwater for repair of this safety issue. Today is July 14, 2021 and our Rogue is still at the dealership waiting for the arrival of a seat belt clip which may fix the airbag issue. We have started a claim Case# 44081404 with Nissan Consumer Assistance requesting replacement of Rogue with a new 2021 Nissan Rogue comparably equipped as the new 2021 Nissan Rogue we purchased on May 5, 2021.
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- Irvine, CA, USA