This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2021 Nissan Rogue and have had numerous problems with it since the purchase. My current problem is that the back hatch/trunk is leaking when it rains, water is coming through. The back hatch/trunk will also open and not stay open, it begins to automatically close unless you press the button so it will not close on you. The warning lights have also began coming on again stating that driving assistance is not available. I also lose power to the display screen on the inside and it goes dark. The nissan place where I live is aware and I have an appointment on Tuesday of this month. I have asked them in the past about recalls on my vehicle and they state that my vehicle has no recalls, I have also checked the site and it states my VIN is not included in the recall even though I feel like I have had so many problems with this car. In the past, I have already had to have my alternator replaced and a new battery. This is my first experience owning a Nissan, in the past I had a toyota and in the future I will go back to a toyota. I will not own another Nissan, my experience has not been a good one with this vehicle.
These warning lights always come up-DAILY. No matter if it is hot or cold out. I am worried that they will not work if/when I actually needed them to. I am scheduling an appointment with NISSAN. Nothing has been looked at on it besides my normal oil change/check ups. I have a 7 month old and it scares me that I am not in a safe vehicle.
My car only has 33,000 on it. It has had to jumped 3 x-??s in 3 weeks and twice while driving the car lost power and once at trong mph on a highway with a child in the rear seat, it lost power, I was thankfully able to get over to the side of the road just missed being hit by an 18 wheeler. Nissan has refused to cover the diagnostic test and a new battery and has stated they are not -??100% sure it is the battery.-?? They are charging me close to $500. The diagnostic, battery and labor.
Within 2 months of purchasing our Rogue, I experienced uncontrolled acceleration as I was increasing speed to get onto a very fast flowing highway. I was able to put my foot under the pedal and physically force it back to "normal" operation position and the uncontrolled acceleration stopped. I had the car towed to the dealership the next morning where they did a "full system recalibration". So far, this particular issue has not occurred again yet, I do have concerns still as it seems that the car does not always respond correctly/immediate to acceleration now. Additionally, I have experienced the entire center console turning itself off/shutting down and nothing can bring it back up until it wants to. No stopping and turning off the engine, not turning it off and back on, etc. Also have now experienced the car turning itself off when coming to a stop sign, or coming to a stop on the highway due to traffic - please note these are NOT high-speed stopping events, but occurred with regular braking in slow stop and go traffic or neighborhood driving speeds (30mph or less) - this has happened 4 times now. When taken to the dealership recently I was told there "was an update for the computer" but that it would take them 5 hours (five) to download the file and then one hour to transmit/upload it to my vehicle and that it had to be done there. I informed them I would need to return at a later date to do so. Turns out according to a different dealer across town - you can do that at home on your own WiFi... but they wouldn't tell me how. No communication yet from Nissan regarding any of this.
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
- Kaukauna, WI, USA
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July 2022 while driving 70 mph on a highway in the middle lane (between tractor trailers) my dash flashed -??Malfunction Service Now-?? I went to get over as the car was decelerating -?" the dash was lit but the gas pedal had no communication with the drive train. It was a close call bearly made it to the shoulder. Had to be towed. The dealer said the ECM ELECTRONIC CONTROL MODULE wasn-??t clipped correctly and lost communication. December 2022 while my husband was driving it happened again. Sudden with no warning as we were about to cross the inter coastal by us-??.glided to the last patch of grass before a bridge at night -would have left us on a dark bridge and no where to go- no doubt that for the second time our lives would have been in danger. We were told the ECM from the first incident was arching and burned out the ECM so it was replaced-??.repaired not fixed!, August 2023 on a side road with nothing around it happened yet again! We had to be towed for the third time and luckily were able to glide to a semi-shoulder. Left stranded, hard to find a ride as the tow truck driver couldn-??t give us a ride finally found someone to get us. A two year old car, mind you that this started at 15 month ownership of this Nissan Rogue, should NOT put peoples lives in danger!!! never a warning before these events. My husband could be filing a wrongful death suit and the kids the same when we were both in the car! Not a safe vehicle and the Rogue Facebook page shows many many owners with this same issue. Something needs to be addressed before there is a death! We gave the car back to the dealer. All paperwork is in the computer system. Something needs to be done! *****Please note all the work was done by Nissan and is available in the computer. I am out of state and don-??t have the papers with me. This needs to be investigated and I don-??t want to wait to file this complaint******
While stopped at a stop sign I pressed the gas to go and my car began to shutter then out itself in park. I turned it off then on again as no indicators popped up but I could not drive. It would go only into neutral or park. Then, after a while my car refused to turn off. I will press the break then the start/stop button and it would shut off then turn right back on. Then, the oil life and engine light came on and on the screen it said there was a headlight system error or failure. We tried to jump the car and it still would not start. This was a car I had for 2 months, only 2 years old, and only 37,000 miles on it.
AEB/ABS braking system lights came on. I've had prior electrical problems with this car so I assumed it was an electrical malfunction. When I took it to the Nissan dealership they told me there was a brake fluid leak in the ABS actuator. The warning lights started Friday August 4th 2023. I took it in to get diagnosed Thursday August 10th 2023. I bought my 2021 Rogue in Jan. 2023 from Carvana with no knowlege of accidents or prior issues within the first few weeks I had issues with the distance sensor which Nissan recplaced. I have not had any accidents with the car since I've owned it.
The car just shut down while it was on and I was in it. Luckily I was at a stop. This is the second time it has happened in 6 months. It would be scary if it happened if it happened on the freeway. I do not feel safe driving this vehicle.
I was driving on 85 south @10:15 am it was very busy traffic and all of a sudden the vehicle starts loosing power all kinds of lights came on the panel engine malfunction also was on the panel it was so scary.I was trying to get off the highway safely the steering wheel was hard to turn.I saw2 18 wheelers & other vehicles coming l really thought I was going to die.
I have had several issues over the course of 2 years with the what appears to be an electrical or computer problem with this vehicle. The dashboard will light up and all the warnings constantly display. It is not always the same alert. It has also happened a couple times while I was driving and I had to pull over. Today I had another issue I went to get in my car and there is beeping and flashing and lights on the dashboard, I was also unable to start my vehicle, it progressed to me not being able to unlock or lock the doors, I had to do it manually. This is not the first time this has happened, and eventually I was able to get it started, but not the time. I have also reported the issue to my dealership, but the last time I did, they said they didn't see anything when I took it and that it may be the computer and if it happens again bring it in.
May 1st, 2023 at approx. 3:30pm There were NO warning lights or messages of ANY kind received. No warning given by mail or phone call from selling agent that was issued March 12th, 2021. Was driving on interstate going south headed home after work. Approx 15 mi from home when smoke starting coming into the vehicle & from under the hood. Traveling in fast lane, appox 70mph in heavy traffic. Tried to pull over to see what the problem was but traffic wouldn't allow it, & I could not get to side of road & missed the next exit. So I proceeded to next rest area that I knew was less than a mile on my side. When there is smoke you usually find fire! As I entered the exit ramp to rest area I passed out from smoke inhalation. SUV continued traveling straight ahead at approx 55 mph & hit parked 18 wheeler tractor-trailer, I bounced off it, circled around & ended up facing West. I was still unconscious, truck driver & security guard pulled me from my suv. Just as they did the vehicle exploded into flames. Nothing left of vehicle. Rescuers could not see if any other passengers were in car because the black smoke was so thick & flames were shooting from under hood. Transported via ambulance to regional trauma & burn center to critical care ICU. There they did full test to check for stroke, heart, or other problems but I was in great health. I did have 4 broken ribs on left, cut in top of skull that took 8 staples, stitches in right eyebrow, damaged forehead, & various 1st, 2nd, & 3rd degree burns on my face, neck, right ear, left forearm, & both hands burned sufficiently! My shirt MELTED. SUV definitely had a problem that I was NOT aware of, for it to just start smoking, driving down the road. Purchased 3-7-23 from Hertz Car Sales. Only had SUV for 79 days/ 2 months! Loved the vehicle but it almost killed me! Thanks forever to my guardian Angel that saved my life! This model SUV must be recalled to save lives in the future & repair such a dangerous issue!
The contact rented a 2021 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
The contact owns a 2021 Nissan Rogue. The contact stated that the vehicle failed to start, causing the contact to jumpstart the vehicle. The contact had the vehicle towed to the dealer who stated that the alternator had failed. The vehicle had not been repaired. The contact stated that while reversing out of the driveway, the brakes erroneously activated, and vehicle independently stopped. The contact stated that the taillights would blink, and the radio would turn on independently. There were no warning lights. The contact took the vehicle to another dealer who diagnosed that there was an engine wiring harness that had been damaged by water, corrosion, and partly melted. The wiring harnesses needed to be replaced. The dealer informed the contact of the failure was also related to NHTSA Campaign Numbers: 21V957000 (Fuel System, Gasoline) and 21V068000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made of the failure and confirmed that the VIN was not included. The approximate failure mileage was 63,000.
Battery was down when we tried to start. After charging the battery to start Rogue and take to dealer the dash display did not work so wile was driving blind !
The car belong to my father. This is the third incident. While he was going out of his property in reverse about 5 miles by hours the car sudently turn off itself making imposible to control the vehicle in any way, no wheel control, no brakes and almost kill his neighbors.
Randomly I get malfunction light, check engine light, caution light and and low power lights that flash and beep in the car. It affects the pressure I need to use when pressing down on the gas pedal. It requires more pressure and does not let me surpass a certain mph (I have only gone 40mph when this has appeared). It will randomly shut off and turn on. Since it has started it has been happening more and more with more lights going off. While driving it has turned off the blind spot indicator and other electrical options in the car distracting me while driving.
I have had a recurring problem with the battery draining with my 2021 Nissan Rogue, which I bought brand new in 2021, although the headlight dial is set to "Auto" and no interior lights were engaged. This is also despite the vehicle having only 8,600 miles on it. I have had the vehicle checked for its 5K/10K mile maintenance, each time it was given a clean bill of health. In the last three months, I had to call a towing service to help get my car started twice and each time the towing service determined the battery was drained. When I took it to the dealership, on both times they said the battery was fine. On both occasions, once the battery was charged, the dashboard gave a headlight error. The dealership said that error was cleared and said "it was probably just the battery." For the second incidence, the dashboard gave an error about the ABS system, despite having been checked for regular maintenance at the dealership just 4 days before and being given a clean bill of health. Again, the Service Adviser said that it was probably just the battery. I took a picture of the towing service-??s diagnostic tool which indicated the battery health was at 4% and that it was fully drained, and was -??bad and needs to be replaced.-?? Once the vehicle was checked at the dealership, the Service Adviser informed me that because no error was given by their diagnostic computer, they could not replace the battery for free because "we would be out $250" and that I had to contact Nissan directly for help. I asked if their diagnostic computer would even be calibrated to detect whatever error was leading to what he described as "I have seen issues with the batteries with these cars, the batteries for these cars are different.-?? Given the dangerous weather we had this year, where many people have died because they were trapped in their vehicles that were unpowered, this is a clear safety issue, what if the battery dies again while I am on the road and away from immediate help?
The automatic emergency braking has activated randomly while in reverse and in drive on many occasions. These instances have almost gotten my hit while on the interstate as well as other busy highways in Fort Lauderdale. The car has been inspected on multiple occasions by Nissan and they have been unable to fix it and merely suggest turning off this feature. The front braking sensors have malfunctioned and I have the warning notifications. The radio unit continues to go blank without any warning and Nissan is unable to determine why this happens. They have added an update from the Nissan Sentra Recall for the same issue, but it has not been rectified. I have several videos and photos of the incidents, however the file types are not supported on this website.
Traveling approximately 30 mph, suddenly appears Red triangle with a Warning....Not Available....System Malfunction, and a yellow illuminated object on the speedometer on the instrument panel of the car. The Warning sign remains on until vehicle turned off, once vehicle is restarted and you get to approximately 30 mph, the warning light reappear. The vehicle has been taken to the dealership multiple times since Sept/ Oct 2021. All I know is whatever the service dept at the dealership does to remove warning, the warning sign always return. I am thinking it take more than resetting computer in vehicle to repair vehicle. The photos I am submitting has approximately 12k miles, you will notice the warning sign is on them as well.
A D V E R T I S E M E N T S
- Tennille, GA, USA