This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At March 23rd, 2024, we have oil change on the car. The service sales came back to tell us that the front lower control arms' bushing is torn and needed repair immediately. Without repairing them, the wheels may disengage from the car. So we have them replaced, since losing the wheels during driving will cost our lives. This is for our safety. What can we do"??!!! On conversation with the sales, he said this is a common phenomenon. Our problem on this is that, all the cars that we have owned, we never had the issue. This is the first time. Is this a common occurrence? We are not sure. And we simply can not understand why eight months ago during another oil change, this issue was not detected?! Could this be a faulty component installed on the car, we questioned? We also contacted Nissan consumer affairs. Their specialist insisted our car is out of warranty. There is nothing they can do. Is this a responsible car manufacturer's response" At least, they should look in the issue and gave us a satisfying answer, we believed. Anyway, please look into this. On the parts that were replaced, dealership has them. We don't have them in our hand.Sorry about this. All and all, please look into the issue. We just want other Rogue owners spared of the issue! Thank you for reading this and have a great day!
The shoulder strap cuts across my neck. While I'm driving I have to take one hand off the steering wheel to push it down, only to have it slide right back up across my neck. Every time I hit a bump or pot hole, the strap cuts into my neck. There will be a serious injury if I'm in an accident. Also, the suspension is so bad on this car that I feel every bump, and pot hole, and my head keeps hitting the headset. I was told the headset cannot be adjusted. My passenger has long legs. The passenger seat will not go back any further so he sits with legs bent in cramped position. The visor when pulled down is right in my eyes. If I brake suddenly and my head goes forward, it hits my eyes. I will be seriously injured if in a car accident. On turns, especially if there's even a little water, the back wheels of this car skid.
On 12/17/2022 I was driving 45 mph down a straight road. Suddenly the vehicle swerved left into oncoming traffic (so I was face to face with another vehicle), then swerved right very hard and then left again. My car was its two left tires only for a few seconds during this time. After it swerved across the lane 3 times, I was able to control the steering wheel again. I just missed the car in the opposing lane and my car was also heading towards a telephone poll before I regained the ability to control the car again. During this incident my steering wheel was straight the whole time and did not control the vehicle. I did not hit the brakes or acceleration for fear of a rollover because it was swerving so hard. There were no warning lights on the dashboard during this time or after the incident. About 3 minutes before this incident occurred, my car did something similar and swerved hard to the right while the steering wheel was straight and I did not have control of the steering for a few seconds. Mechanics in the area were called and mentioned that it could be the steering motor that could be failing but were unable to look at the vehicle. I had a mechanic come to my house and he said he could not find a error code on my vehicle's system. The car has not been driven since the incident.
Vehicle is three years old. Never used the spare previously. Had a nail in the tire, so called Nissan Care to come and change it. Nissan Care arrived, used the spare that came with the vehicle and changed the tire. Immediately upon driving it, my wife heard weird noises, including grinding under her feet and grinding near the front right of the vehicle. Some knowledgeable car experts at her work told her she needs to get it checked out. She drove on it for less than 15 minutes before hearing a loud pop from the back, at which point the vehicle started smoking. She drove it to a nearby dealer. The dealer indicated the spare tire was not the same size as the others and because the vehicle has an intelligent all wheel drive system, this caused the rear differential to explode. Nissan RO # 6112906 is the reference number at Martin Nissan in Skokie, IL.
While driving wheels locked up once with flash warning, one with sound warning. Happened twice within one week of each other. No obstructions in front of or behind me. Wheels locked up with no injuries. Took to dealer for diagnostic testing ($149) with no findings/codes to explain locking of wheels.
- Garden Grove , CA, USA
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While slowing down or turning, vehicle is making wearied broken popping noise from rear wheels or axle. I have requested the Nissan dealer to diagnose the issue, but they were unable to identify this issue since 3 weeks and then they called Nissan engineer for help but still they are also unable to identify the issue so Nissan engineer created engineering review request for this issue. Till now no update from the dealer or Nissan and there is no et for the fix.
Vehicle begins to shake roughly when going 55mph or more. The wobble even made my seatbelts lock up. Seems to be coming from around the tires maybe the suspension. The suspension looks just fine, didnt seem loose, yet at highway speeds feels very dangerous! nothing noticeable while driving through town.
Purchased Nissan rouge new from dealership. Upon accruing 21,000 miles vehicle started shaking and vibrating all of a sudden while traveling down the interstate. Took vehicle to dealership and found out after investigation that there is foam inside the tire from manufacturer, to prevent road noise, that had come disengaged from the inner tire wall. I was unaware of foam being installed at the factory inside the tires to prevent road noise. I was charged by the dealership to for diagnostics to find out what was wrong with vehicle. This should have been covered under warranty for manufacture defect. Further more it is false advertising that consumers do not know that there is foam in factory tires to prevent road noise.
A D V E R T I S E M E N T S
- Placentia, CA, USA