This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was at a complete stop at a red light, was struck from behind in which the car was going approximately 50 miles an hour, and no airbags deployed. The police report stated that they did but in fact they did not. I provided pictures of the inside of the car after the accident showing that they did not deploy. Daughter in back seat suffered fractured vertebrae. She was sitting in center seat. There was an occupant in driver seat as well as front passenger. Driver may have hit chin on driver-??s wheel causing bruising but no broken bones. Driver continues to have sore upper back as of April 2, 2024, but no broken bones. Pictures of police report also provided.
The contact owns a 2018 Nissan Rogue. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 46,000.
Driving to Deep Gap, NC 7/28/2023 the -??passenger airbag-?? lights came on and stayed on. When we got home we tried several Utube reset options and the lights went off, for a few starts of the engine. Now the lights stay on all the time. Being that I have a 2018 Nissan Rouge, I am wondering if I have one of the faulty recalled airbag sensors put when the vehicle was built in 2018 in Japan. We still have to use the vehicle daily and it is available for inspection. Living in Florida, old people capital of the US, I want to know I-??m protected with airbags. We have called our platinum extended warranty people, two dealers who say $200-$2,000 to diagnose and repair. I cannot understand paying for a defect so we have not scheduled any work to be done. We did have something else odd happen in the past couple of weeks also, making me think it may be something more defective in the the electronics. The radio screen suddenly went black even though the radio was still playing. When we stop and started the car again, the radio screen came on normally.
The passenger airbag light stays illuminated regardless if there is a passenger in the seat or not. A diagnostic scan was run and it is Code= B00A0:00. This issue has been under recall for model years up to 2017 and my car is a 2018. There is a service bulletin for this issue and I have been quoted several thousand dollars to fix it. The car was not in an accident and nothing precipitated this issue. It literally happened upon starting the car one day. The 2018 model year Nissan Rogue's should be included in the earlier recall of Nissan Rogues. It's apparently now my responsibility to pay out-of-pocket to insure my son's safety as I have been told the airbag system WILL NOT ENGAGE if the car is in an accident when this light is on--and the light never turns off. There were no warnings leading up to this issue. The light randomly turned on one day and has stayed on virtually every time driven since. The dealer is well aware of this ongoing issue with the Nissan Rogue.
The passenger Occupant Classification System is malfunctioning. The weight sensor under the passenger side is no longer detecting an adult sitting in the passenger seat. This part is able to be fixed but costs 8,000-9,000 to replace the whole seat and the sensor. The safety of anyone sitting in my car is at risk, with the airbag light on because the sensor malfunctioned the air bags will no longer deploy in the event of a car accident. This light has been on since I got the car as a lease. Instead of the dealership fixing it the illegally pushed my car through inspection. The same model of my car was recalled for years 2014- 2017 for the same exact reason and problem I am having with this vehicle. I have done extensive research on the matter and it is a VERY COMMON problem with this vehicle. So many others with the same model as me and other models as well including infinity have resorted to buying a Nissan 360 airbag emulator to override the airbag weight sensor, so that in a result of an accident, the airbags will still function. This is a temporary solution and shouldn't be something the owners of this vehicle have to deal with especially when the same model from a year before was recalled for this reason.
- Stoneham, MA, USA
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The contact owned a 2018 Nissan Rogue. The contact stated while pulling out of a parking lot and attempting to make a left turn, another vehicle crashed into the front driver' side of the vehicle and damaged the entire front end of the vehicle. The air bags failed to deploy. The contact hit her head on the steering wheel. The contact sustained pain on the left side of the body and was transported to the hospital with the assistance of emergency units, but was not diagnosed. The contact sought assistance from a chiropractor, who informed her that she had sustained a left neck and shoulder sprain. A police report was filed. The vehicle was towed to a tow lot, and was then towed to a salvaged lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because she had signed over the vehicle to a salvaged yard. The failure mileage was approximately 70,000.
I was in a auto accident. The drivers seat (side airbag) deployed as well as the curtain airbag. This accident hasn-??t been shown to my dealership because the car is sitting in a junk yard. The side airbag that came out of my seat hit me so hard that it burned me through 3 layers of clothing and gave me a third degree burn about the size of a grapefruit. I have yet to have my insurance inspect this, but it just looks like a deployed airbag and it ripped open my seat. I was being burned. The burn on my clothes was hard around the edges like how polyester burns. It was unimaginable pain.
The car was in an accident. The car's front was what was impacted from the very front of the car. So much car damage was done was that the the car was considered total. The airbags never deployed. It caused injury to the driver.
My car was in a collision and it is a total loss. The accident was a head collision on with a parked car, the airbags to not deploy during the accident. This is a safety issue I am very concerned about due to the damage to the car.
Had an accident to which passenger door area was the impact zone of a collision yet passenger front and side airbags did deploy yet only my front driver airbag deployed. My side airbag did not and I sustained injuries from being rammed against side whereas I wouldn-??t have had it deployed. Also, wanted to note that while the passenger airbag did deploy my daughter still hit the windshield in midst of it deploying. Something to look into. Won-??t let me upload, sorry. You can email me and I will send them that way.
The contact owns a 2018 Nissan Rogue. The contact stated that there was a recall for the passenger side air bag. The contact had the repairs completed at coastal Nissan 8519 ocean highway, pawleys island, SC 29585 (843) 979-3500 a year ago. The air bag indicator light came back on for passenger's side. The dealer checked the air bag sensor and stated that the sensor was damaged and needed to be replaced. The air bag sensor was located underneath the seat on the passenger's side.they could not confirm to the contact if the air bag would or would not deploy if needed. They stated that they would not cover the repairs. The manufacturer had not been contacted yet. The failure mileage was 29,000.
The contact's wife owns a 2018 Nissan Rogue. The contact stated that while his wife was driving at 40 mph, she briefly looked down which caused her to unknowingly drive into a ditch. As she attempted to exit the ditch, she ran over a mound which resulted in her jumping over the mound and landing into another ditch. The contact stated that the side air bags deployed upon impact; however, the front and passenger air bags failed deploy which caused his wife to bang her head against the steering wheel. The authorities were called to the scene and his wife was treated for her bruise to her forehead. The contact's five month old daughter was also in the vehicle but she suffered no injuries. A police report was not filed. The vehicle was towed from the scene to an independent mechanic where it remained in their possession. The dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 55,000.
While turning on an off ramp the steering gave out and locked, causing the car to drive directly into the guard rail. Yes the car was moving but stealthily as I slowed down to make the turn. The car was thrown from the left guard rail to the right side causing extensive damage and no airbag deployed in the event of this crash. The car was no longer able to move from such a drastic accident and yet it was not enough for the airbags to even attempt to save our lives. There were kids in the car! thank the heavens we were able to get out of the wreck alive. One wheel was turned inward as it attempted to turn while the right front wheel stayed straight. It was a nightmare and we are all still shaken up by this.
The contact owns a 2018 Nissan Rogue. The contact stated that the passenger's side airbag warning light illuminated with or without a passenger seated in the front passenger's seat. The vehicle was taken to modern Nissan of winston salem located at (5795 university pkwy, winston-salem, nc 27105 (877) 607-8584) to be diagnosed. The contact was informed that the airbag sensor was defective and needed to be replaced. The vehicle was not repaired. The failure persisted. The contact referenced the NHTSA campaign number: 16V2440000 (air bags) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 14,000.
A D V E R T I S E M E N T S
- Laura, OH, USA