This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I started noticing the headlights not turning on upon start up in my garage, they have been set on auto turnon since I bought it in August. Driving on cloudy, overcast, foggy days not turning on. Nov.22, approx. 6 pm, started car, could see that headlights were on with drl on. Put in gear, backed out, on a city street, drove down street on headlights went off. Had to park, turn vehicle on/off, turn headlights on/off manually before they came back on. They were set on auto when this happened. Took it in to dealer Nov.26, they said no recalls/updates and working. Took off, drove 15-20 minutes and the dash/radio/headlights all blinked off then back on."?" obviously this is a major safety issue when they go off in the dark and I'm driving. Radio/maps issue. The radio randomly stops playing. One time touched maps button to turn off and the whole thing froze up. Radio not working, maps not working. I was driving down the highway/or city street when this happens. Totally random events. After it had been turned off for approx. 20 minutes, restarted car and it was working again. On Nov.23 radio quit playing again. I've already taken it into the dealer 2 times for this issue. Drove straight to dealer, setup to take in Nov.26. They checked it no new updates, opened technical ticket and was told they would call me. Called me later that afternoon, said Nissan aware of the issue and working on a fix which could be new update ( no good), maybe replace the radio or the computer in the car. No dates given as to when this might happen. Told just go ahead and drive it.this has happened multiple times when driving. What with this radio issue and now the headlight issue something needs to be done.
Vehicle was being driven down the road at approximately 45 mph by my wife with no other cars around and the moonroof just exploded. Luckily the inside cover was closed so glass did not get all over the car or hit my wife while she was driving.
Multiple occurrences of car tire pressure monitoring system warning light appearing on dash and it seemed the brakes were going on too, without being applied. But I didn't believe that could happen on its own. It happened one time on expressway but I thought I must have hit a pothole (car was pretty new then) and happened multiple times on surface streets. Dealership told me tire pressure was not even and that sensor was very sensitive. Why the car was braking was beyond me, but was attributed to uneven tire pressure. It happened again and this time tire pressure was at 33 psi on all tires (recommended number on each tire), so I brought it to dealer again. This time it was thoroughly examined and I was questioned thoroughly on the situations when this happened. The collision monitoring system unit(s) were replaced. Car had 9,800 miles. The tire pressure monitoring system was fine. Scary situation and I must admit I'm apprehensive to be driving it still. But, it's a lease so I'm committed. I should find comfort in the fact that the parts were replaced, however, I'm not yet comfortable. So, I thought it needed to be reported so others can be aware.
My safety braking system engaged when there were no other cars around me. There was nothing on the roadway either. I was going 40 mph on a straight level road in a Suburban location. The alarm started to go off and the car suddenly braked. It felt and sounded like I was driving on speed reducing pavement. I did not come to a complete stop but it decreased by speed to about 15 mph. It was frightening and luckily no one was behind me because it certainly could have caused me to be rear ended.
On two separate occasions, I was driving approximately 40 mph on a highway and my 2018 Nissan Rogue stopped suddenly and then started again. There was no other vehicle directly in front or behind me. The first time it happened my mileage was 3000+. the second time it happened I was driving approximately 20 mph in a residential neighborhood. My mileage was approximately 4,200. On both occasions I was going in a straight direction. My vehicle has also alerted me multiple times that there is a malfunction with the crash detector. I have uploaded a picture.
- East Orange, NJ, USA
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The system automatic emergency breaking to avoid or lessen collisions activated yesterday while I was on interstate 64, to my knowledge, for no apparent reason. There was a tractor trailer in front of me, approx. 7 car lengths, and a car about 4 car lengths in front in the right lane. The mileage was at 774 and a notification came up about a radar obstruction and aeb deactivated automatically. I'm concerned other users have had this issue as well starting at or around 700 miles. Earlier this week, I had to break hard to avoid hitting another vehicle on 64, and aeb was not deactivated and never once activated. A mere 100 miles later it's like it has become sensitive and has done it multiple times since the initial instance (just yesterday) I referred to above. I hate to deactivate as I purchased a new Rogue for its safety features.
On three different occasions my car has beeped like someone was in the way one of those occasions breaking pretty abruptly with no vehicles around as a cop went by and I was downtown at night I explained this to the service at chico Nissan and was told one other customer had complained but it's just a signal being sent out and there's nothing they can do I don't feel like this is a very safe feature if it's going to slam my brakes on when no one's in front of me especially because someone may be behind me and not expecting my car to abruptly stopped for no good reason
Purchased Rogue with 7 miles on it. On drive home, the radio/navigation display continuously reset itself until unit overheated and completely shut down. This repeated itself every day until brought it to dealership and they said it was probably due to a bad radio unit and will replace it.
On 2-3-18, I bought a new 2018 Nissan Rogue from ed hicks Nissan in corpus christi, Texas. This car had a hands free system that allowed calls to be made and answered without touching the phone. It worked when we bought the car. In late February, the calling portion of the system failed. We are unable to place calls without dialing the number through the phone. The hands free system does not work as advertised. We are unable to comply with the hands free laws of the city of corpus christi even though we were assured we could when we bought the car. The dealer has been unable to fix the problem which they now say disables the hands free system in most 2018 Rogues. They suggested that I complain to Nissan, which I have. My Nissan case number is 30966074. My original complaint was escalated to a young man named zachry. His phone number is 615-725-7633. He was very nice but provided no answers. Now he won't return my calls. I left messages last Friday, 5-11-18 and Monday, 5-14-18. He has failed to return my calls. I asked the dealer to replace the system under my warranty. The service manager, robert trevino 361-227-5771, says Nissan will not authorize the repair. I am at my wits end. Nissan will not fix the problem or replace the bad unit with a new one as it should under warranty. I am unable to comply with the laws of the city of corpus christi and am placed in the position of being a distracted driver if I have to make a call while driving. I ask that you force Nissan to repair or replace the hands free system of my vehicle before I injure my self or someone else.
The automatic emergency braking system incorrectly activated under a false-positive situation resulting in the brakes being applied while crossing over a bridge. Luckily, there wasn't a vehicle following me, or else there may have been a collision.
Brand new 2018 Nissan Rogue that has around 2,000 miles on the car: Automatic emergency braking system engaged when driving straight down a country road where no other car was present. An audible warning sounded and the vehicle slowed down on its own. Since the incident, an error light for the automatic emergency braking system flashes on the dashboard with an audible warning, then disappears. All the incidents have occurred driving straight down a country road when no other car is in front of my own, and this has occurred six times over the last five weeks.
A D V E R T I S E M E N T S
- Herring, IL, USA