This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Reporting this car. Recall has been open since February and there has been no remedy with a reasonable time frame. I am not able to cover the cost of the car note because it has affected my source of income due to the recall being opened and not being fixed in a timely manner. I would like to return the car due to the lemon law/inability to fix recall.
when I am waiting for someone to come out, I listen to music with key in on position and when I try to start the car it will not start. It makes a sound but won't turn over. I was told it was the battery, I had that replaced and it is still doing the same thing. I am concerned that if I am out at night, well anytime there is a car issue it concerns me. Please advise what this could be.
Using the info center to have hands free usage. The info center restarts periodically while driving. It doesn't appear to affect the drivability of the car, but if navigating using the info center it could cause a distraction for the driver if in an unknown area or place the driver in an unfamiliar/unsafe area. At present, it restarts on its own and reconnects to the current setting. It has not been inspected or reported to anyone as of yet. It is happening more frequently.
Water inside the "A" pillar, along the front rail and in floorboard. Seal of moonroof is sitting well. This can cause a safety concern if water enters while driving, creating a distraction. Also, there is electrical components in the front rail of which I do not know, but dripping down on the front dash where the infosystem is located could cause unknown issues. The vehicle has not been inspected yet by a dealer, manufacturer, police or insurance. As of yet, no warning lights or error messages.
- Ormond Beach, Fl, FL, USA
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The component is the backup camera. The backup camera engages, but the camera image freezes momentarily after engaging. The freeze happens for around 1-2 seconds. The camera then continues to work or then crashes completely and you have to move out of reverse and back into reverse to reengage the backup camera. This has happened since I owned the vehicle and after the other recall that addressed other backup camera issues. The car is available for inspection on request. This puts others at risk since the backup camera is a crucial part of visibility. If the camera freezes when backing up, people/cars can approach and I would likely not be able to see them. The component has non been inspected by the manufacturer, police, insurance representatives, or others. No warning lamps, messages, or other symptoms of the problem. The symptoms have been with the car since purchase and definitely after the other software fix nissan had for camera issues.
My car is shutting down with no reason and Suddenly stopping when I-??m driving in traffic 65 MPH this happening FOUR separate times today NOVEMBER,17 2022 In my driveway, At the parking lot At gas stations At work This unsafe car can cause a dangerous crash on the road because of the SUDDENLY STOP I m scar to drive this unsafe car I m putting my self and my Family and other on the road at risk by driving it. It keeps shutting down and suddenly stopping for several times for more than two months now but no fixed yet a I BROUGHT MY CAR TO SUTHERN NISSAN FORT MYERS FLORIDA THE DEALERSHIP TO CHECK IT AND FIXE IT no respond.
Panoramic sunroof exploded while driving. There was a very load pop when the closed sunroof exploded apart. Pulled over called police, there is a police record of incident. Luckily I had visor closed or I am sure we would have wrecked. I had to have sunroof replaced, was not covered by Nissan warranty.
Used key fob to unlock driver's door. Would not work. Used valet key. Started car, open drivers window and notice that nothing else in the cabin was operational. A/C would not turn on, could not put it in gear. Radio wouldn't function. The dash and console were dark. No message flashed. Couldn't exit the car as door wouldn't open. However, THE ENGINE CONTINUED TO RUN. Hung out open door to unlock with valet key. Called AAA, they couldn't stop engine from running and stated they weren't "authorized" to do anything else. Called Nissan emergency number and person came out and couldn't shut off engine and finally had to disconnect the alternator to stop car from running. After reconnecting the alternator, he could not start car. I called a tow truck the next morning and at that time, the car started. Nissan service garage couldn't replicate that problem except said that the actuator in the door had failed and needed replaced - but that wouldn't cause the other issues. They had car for over a week and could not replicate the problem of the car engine running while every other car function was not operational. The car has only 3824 miles on it although it is a 2018. This is a major safety issue. Contacted Nissan Customer Care Service. Since the problem wasn't replicated, they said they couldn't help. I feel unsafe and won't drive car due to no one being able to explain why that happened or whether it will happen again.
My car was in a collision and it is a total loss. The accident was a head collision on with a parked car, the airbags to not deploy during the accident. This is a safety issue I am very concerned about due to the damage to the car.
I received a Chassis Control System Error. When I tried to restart my car after it randomly shut off. I-??ve had the car check and they thought it was the battery they did a check and the battery-??s and all the parts are fine. They couldn-??t find the problem, this is dangerous because car stopped while driving.
The automatic emergency braking with pedestrian detection light comes on while going down the road. One of the times that it came on it turned off cruise control and the vehicle started to slow way down and then it was like the brakes were being applied while we were on the Interstate surrounded by traffic. The vehicle then would not accelerate for a period of a couple of minutes requiring me to move over while I was in the process of trying to pass vehicles which then required drivers around me to have to slow down and avoid hitting us. The vehicle would not allow the cruise control to turn on until we finally got into a town and stopped to get something to eat. I did not report the issue to the manufacturer, police or insurance at this time. The warning light came on suddenly when the incident happened but since we had not had the vehicle that long we were not sure what it was so we had to look that up. Since then it has ran fine but the other day again while traveling down the interstate it came on again but this time there was not slowing, braking or anything as a result so don't know why it came on and it did not appear to be working correctly if it was not doing anything but flashing the warning light.
The automatic brake employed even though there was no vehicles or objects in front. Only lets car speed up to about 60 mph but still applying the emergency brake. Also transmission light is on. Undriveable.
Automatic opener for the automatic hatch back. I opened it i was reaching for something in to take something out when the hatch came down onto me. It rested on my back and did not go up. I was alone and had to maneuver myself out of the SUV trunk and had to manually close the hatch. This also happened to my 82 year old husband and the door when pressed to open, it starts UP, then comes down before it fully opens. This has happened more then once. We took the SUV to our dealer who said that we would have to pay for the repairs. Is this a manufacturing flaw or serious accident waiting to happen, or should this be a RECALL. Please advise as we have an appointment May 25, 2021. We have been in Florida for the past 5 months that is why we are just reporting this.
Door to door navigation is not accurate. Sometimes I am off a half mile off from destination I input. Complaint was made to Nissan service dept. They tried a few things but still not accurate at all. They tested it and said ihat the navigation is doing what its design to do.
Driving on a state highway in a metropolitan area, the sun roof suddenly exploded. It was moderate weather for December in the St. Louis, mo area (I'm guessing in the 40's). Nissan says that glass is not covered by the manufacturer's warranty. Had the sun roof cover been open, glass could easily have entered the cabin. The glass shattered into hundreds of tiny pieces - obvious a hazard to car occupants as well as others outside the car.
A D V E R T I S E M E N T S
- Kapolei, HI, USA