This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Wen my wife was driving in the highway the eab brakes come on. Making a loud grounding noice two times and the car almost stop in the middle of the highway she was lucky because was. No other cars close to her we afraid to drive this car enymore
Vehicle is experiencing a random and repetitive engagement of the aeb system with no apparent reason for activation. In some instances, it is merely a warning and others a full hard braking. The problem first occurred during initial day of ownership on March 13, 2018. Dealer stated that Nissan was aware of some issues and was working on a solution. Problem continued to reoccur and a software update (ntb 18-041A) was completed on March 1, 2019. The update did not solve the problem. On August 20, 2019 vehicle was again brought in and documented that the system had failed showing 'radar stain code C1A16'. a forward emergency braking sensor was to be ordered as soon as the Nissan computer network was restored to service. Dealer contacted me when part came in and an installation appointment was set for August 27. When I arrived for the install, service advisor informed me that a 'service bulletin' had come on that morning relating to the aeb issue and refused to install the malfunctioning part. The reason given was that the field service action (P9327 Rogue aeb ntb19-064) required a current stain code and none had occurred since the diagnosis a week earlier. A complaint was made to Nissan (case # 36911652) on the afternoon of August 27. I received a call from Nissan the following day stating that they would not replace the part unless another failure occurs. In an effort to understand their response I asked them one simple question: 'if I understand you correctly, I have to experience another instance that could result in an accident or injury before the sensor can be installed?' Nissan's response was simply yes.
Driving 35 down the road when all of a sudden my emergency braking system starting stopping my vehicle abruptly alarms and flashing lights going off. There were no cars in front of me. Just out of the blue. My vehicle only has 6500 miles on it. I was very frightened. I called Nissan and they did not seem to concerned and didn't know what to tell me. They can get me in to look at it in 5 days. In the mean time I am frightened to drive it but have no choice since I work out of state.
While moving at both highway speeds or speeds between 20 -40 mph, the emergency braking system would engage without warning and without an object in front of the vehicle. This would cause the brakes to engage, the vehicle to shudder until I could re-take control, and an error alert on the dash board. The dealer's recommendation was to turn off the radar assisted emergency braking every time I got into the vehicle, as it was a "flawed technology". after multiple events and trips to the dealer, they replaced the part and updated the software.
- Albany, NY, USA
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2 occurances, the aebs system engaged/decellerated while traveling 35 mph with no vehicles on either side of the roadway-warning on the display were activated. This ocurred on a city street. 2nd event - ocurred on a city street while I was already slowing for a vehicle stopped at a red light at an intersection more 4 car lengths ahead. The aebs engaged, clearly sensing the ABS system was engaged, the brake pedal became unresponsive as if the engine was off. Traveling 15 mph when this began. The vehicle ahead of me was struck, the brake pedal still unresponsive caused a second contact with the vehicle while the vehicle was still in ABS mode. The brakes were not pumped during this entire incident. No injuries, but considerable damage to vehicle #1.
Aeb system randomly alerts or engages while driving even with no obstructions. Error says "unavailable front radar due to obstructions" no obstructions are visible on road. Occurs while driving 10-20mph or 50+ on highway. Second complaint, infotainment system randomly restarts/reboots on its own during the day.
Aeb randomly engages when there is no reason to. No other vehicles in front of vehicle. Vehicle has had this occur as slow as 25mph on local roadways and on freeways going 45mph. No clear/obvious trigger for when it engages improperly. At least a half dozen times since ownership began Sept 2018. Recently 3 times within last month. Received mailing from Nissan in February 2019. Dealership kept mailing when brought in vehicle in February. Didn't have sensor to replace on vehicle.
The contact owns a 2018 Nissan Rogue. While driving approximately 45 mph, an abnormal noise was heard underneath the vehicle and the contact noticed a red line across the instrument panel. All the indicators on the instrument panel were illuminated. The contact mentioned that the vehicle completely stopped and was unable to accelerate. The vehicle was able to accelerate minutes later. The vehicle was taken to an independent mechanic where it was diagnosed that the front bumper brake needed to be repaired and the automatic braking system indicator illuminated. The vehicle was repaired; however, the mechanic advised the contact to visit a Nissan dealer. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 14,798.
While driving, the car suddenly stopped without me braking. It just automatically stopped. A warning symbol flashed quickly on my dash then the ca came to a sudden halt. This was extremely dangerous, although I was only going. 20 mph.
While driving yesterday, my vehicle came to a screeching stop with any warning. There were no other cars on the road near me, no debris, nothing which should have caused this. I was able to quickly get to the breakdown lane and breathe while trying to understand what just happened. My 2 children and I sat there stunned and scared. Thankfully because no other cars were around we avoided a potential accident. I had no idea what caused the sudden stop. I pulled out my car manual and discovered it was a "safety feature" automatic emergency breaking. I dont think it's a safety feature if it almost causes an accident.
Was driving down the road and the automatic brake sensor came on and all wheels locked up almost causing someone to rearend me now I'm afraid to drive this car has happens to my husband while driving also Nissan is aware of the problem and says they can't fix it. There is no recall. There is a bulletin telling the mechanic to reboot the sensor. So it can happen again without no warnings!! I was on a city street. Not only are my children and I in danger!! it's all the people that are driving!!
When driving the car the aeb system will suddenly engage and force the car to brake. It happens mostly in parking garages but just happened when my daughter was driving on a busy interstate (I-684) and she almost go into a major accident. I brought the car into Nissan for the software update that was suggested by Nissan. However the issue is still occurring. The car is unsafe to drive.
This is the second complaint on this problem but the first after the car was worked on at the dealer. After approximately 50-55 minutes of continuous operation the emergency brakes activated as part of the collision avoidance feature. There was no danger of impact and speed was about 20-30mph on a city street. The braking was not hard but more like ABS engagement or crossing a "cattle guard". it lasted for less than 5 seconds. No detailing warning was given and the collision avoidance icon did not light. Only one occurrence during this drive of approximately 75 minutes. Upon the return trip, again after approximately 50-55 minutes of continuous driving the same braking occurred only this time at highway speed 60-65 mph. It did not reoccur for the remainder of the trip, approximate total trip time of 75-80 minutes. Will be returning this vehicle to the dealer for another evaluation but unsure if in the future this vehicle might suddenly stop, activating air bags at highway speeds.
Four times our 2018 Nissan Rogue has activated the emergency braking system, when slowing down. At one time, with my wife driving the engine died on a railroad tracks. Engine restarted but was scary. Taken to Nissan dealership, twice, they replaced a sensor, still did the same problem two times after that. Dealer cannot find the cause. We bought the car for dependable transportation, now with car salesmen knowing this problem, reselling this car is a lost cause. Nissan needs to buy back this car.
The vehicle front emergency braking activates when not required creating a clear and eminent danger to the driver, passenger and any vehicles in the vicinity. The Nissan dealership updated the software on 7/25/2019 but it is still occuring as of 7/29/2019. This even occurs at highway speed, with no obstructions and clear visibility.
On two separate occasions (7/5/2019 & 7/15/2019) the car engaged its automatic emergency braking system (alerted and braked to a stop suddenly) while in motion for no apparent reason. Both events happened in the same location (on a highway under an overpass bridge) with no cars or other obstructions in the path of the vehicle.
Car braked for no apparent reason. There was no car in front or back of me and my vehicle just suddenly braked. Happened on the highway in brooklyn, NY on the brooklyn queens expressway. Date of occurance is July 4th 2019.
A D V E R T I S E M E N T S
- Mccordsville, IN, USA