This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns 2018 Nissan Rogue. The contact stated that while his wife was driving less than 25 mph and exiting a highway, the brake light illuminated, the brake pedal failed to release properly and was hard to depress. The failure resulted in the driver crashing into the rear of another vehicle while exiting the highway during high traffic. The driver maneuvered the brake pedal however, it failed to respond and locked. The drivers sustained no injuries, the front passenger sustained whip lash and neck pains which required further medical treatment. A police report was not filed. The vehicle was able to be driven to the dealer vallejo Nissan, :3287 sonoma blvd, vallejo, ca 94590, (707) 656-4041 for further testing and diagnosis. The dealer indicated that the vehicle was safe to drive without retaining the vehicle to provide the option of a loaner vehicle. An engineer was to be sent from the manufacturer for a technical investigation of the brake system within 4 to 6 weeks. The manufacturer was notified of the failure, provided a case number and was to follow up with the dealer and the owner. The approximate failure mileage was 11,500.
The automatic emergency braking (aeb) system is engaging when there is no threat of an accident. It has happened twice with the most recent being 19jun2019. Both times I was accelerating from being stopped at a light. Both times system flashes orange, beeps, makes awful grinding noise, and slows the car down.
The car's automatic emergency braking system brakes suddenly without warning and randomly. It does so without any obstacles or obstructions visible, or when vehicles are in the vecinity while driving. This proposed safety feature in actuallity has made these experiences feel it as unsafe. I have had this problem for a year and a half. To remedy the situation I have turned off the automatic braking feature off, since it does not work. And on the contrary it actually makes the SUV feel more unsafe.
The automatic emergency braking system activated without cause. It has done this twice on the same section of road several months apart. Both times it put on the brakes, gave a red warning banner on the dash, and then shortly later stopped braking. After the first occurrence we took it to the dealer, and they installed a software upgrade. Both times we were driving on a newly paved road well behind the vehicle ahead at about 40 mph. The second time we think we noticed a shuddering feeling while the car was braking.
Trouble with the electronics from new. Occasionally when I hang up the phone on bluetooth, the radio volume is full blast. It does adjust the volume after a couple seconds. Then the aeb was engaging when there were no obstacles, not going up a ramp, nothing. This occurred at lower speeds, three times in a parking deck and once in a parking lot. So I mentioned it and the 'advisory' card I received from Nissan when I brought it in for the 15K oil change. The dealer told me they did a sw upgrade and all was well. Driving the car the next day and the power steering was out (warning light on), aeb warning light on and the climate control was completely black. Took it back to the dealership, where it has been for over two weeks now. They said they have tried new computer modules, but cannot seem to get it resolved. The electronics never seemed right with this vehicle and I am concerned about the safety of it now.
- Marietta, GA, USA
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The emergency braking system is engaging, causing the car to slow down unexpectedly. I hear three beeps, then a drop down menu appears on the computer screen with a triangle with an exclamation mark inside of it. Immediately after, I hear a grinding noise and the car slows down. I do not feel the brake pedal physically depress, but it shakes. It has happened twice in the last 4 weeks, and seems to be getting more frequent. I am concerned for my safety. I brought the car to the dealer once a few weeks ago, and I have another appointment on Monday.
When going through an intersection at approximately 40 or 45 mph, with no other vehicles visible in front or behind, the car gave a warning, flashed the safety system to red, and engaged the brakes. The car decelerated rapidly, the driver hit the brakes briefly, not long enough to come to a stop. The safety system went back to normal, the driver was able to accelerate and continue driving and the car behaved normally afterwards. This is the second time it has done this in a few week's time.
Whilst taking my wife to work driving on a local road. At 45 mph the vehicle makes 3 beeps and then a grinding sound the vehicle then suddenly slows as if to apply the brakes when detecting an imminent crash. I take my foot off the gas and the vehicle then recovers and functions normally.keeping in mind I've only had this vehicle for 6 months and currently have 11,286 miles on it to have sensor and braking issues is very scary and dangerous especially when it's your family hauler
I was driving down the street one day no one around me, no object, was not on auto control, and my car automatically brakes on its own while driving. Had it done that while it was a busy road it would of caused an accident.
The car brakes unexpectedly and skid. This has happened twice and there were no vehicles in front of me. There was no reason for the car to brake and stop on its own. This happened as I was exiting the highway and was make a turn on a city street.
I was driving on a back road of which the speed limit was 45. I had slowed down to 34 as I came into a curve. The car went off the road as I came into the curve just a little. I turned the wheel to get the car back on the road but the steering wheel did not respond. The car continued off the road and sped up, I tried to stop the car with the brakes and they didn't respond either. The car continued to speed up and slammed headon into a large tree. I tried everything I could to turn away and stop the car with no success at all. I had to be taken to the hospital by ambulance. Thankfully nothing broken but severely bruised and banged up. I have whiplash, a severe seatbelt burn across by neck, shoulder, collar bone and chest. Serious bruising on both hips, left knee, right hand and foot, lower abdomen and chest. Consumer states contact rodrigo enterprises for permission to distribute content.
I was driving down a highway going 60 mph, no cars around me, when the aeb sensor started to go off and then braked harshly with a screeching noise. This is the first time the brakes were engaged, second time the warning sensor went off in less than 3 months.
First issue was about a month ago and was the navigation screen. It would not turn on when car was on and would go blank. I took to the dealership and they just reset and update. Some weeks pass by and the second time I have an issue was within this past week and was again because navigation screen was doing it again and going blank, not working but on top of several extras. I was in our parking lot going to park my car so I was going about 7-10 miles per hour and all of a sudden out of nowhere my car came to an abrupt halt! it breaked on its own and there were no active vehicles pulling out for it to do that. It did it 3 times on 3 different occasions but the last one scared me because I did have vehicles behind and I would have been hit, it would not have been their fault if my car was acting up as such. Then a week later I had random lights on my dashboard turn on with no reason to light up, all this while driving a regular 40 mph road, I had in one day the collision light, the ABS and the ! turn on at different times. So I take it back to the dealership on 5-20-19 only for them to update and reset again. My car is too new to be doing that.
I recently saw a complaint regarding "unintended braking due to the automatic emergency braking (aeb) system engaging with no apparent obstruction in the path of the vehicle." I believe this exact thing happened to me going approx 50-60mph on the highway with no other vehicles in my path. Scared the crap out of me but it only lasted for a few seconds and has not happened again (yet). Date of occurrence is approximate.
I was driving and the automatic braking system that is supposed to stop you if going to crash decided to go kick int with nothing in front of me while driving on a normal road no cars and no obstructions, we were almost hit from the back but the car was able to swerve and didn't hit us. This happened a total of 3 times. I took it in and the dealership knew of the problem and said they could fix it. I think there should be a recall it was very scary and unavoidable.
Over the past 3 months, while driving on the highway, I would hear a series of 3 beeps and the collision detect warning light would light up for a brief moment. This has happened about 6 times. On one occasion the vehicle slowed down briefly as well. However, last week while driving on a residential street near my home, driving about 25 mph, the vehicle made the 3 beep sound and this time came to a sudden and extreme stop. It also made a grinding noise which I assume was from the brakes being applied suddenly.
Automatic breaking system engages on its own. I keep getting malfunction warnings every time I turn the car on and drive a few minutes. It has come on even when the car was parked.
Car will say obstruction ahead while in motion and then dead stop. This happens in parking garages, if the road has a dip and a puddle, under bridges, going at speeds from 5-15mph. Most recent time happened May 5 2018, this time it dead stopped with a red photo meaning collision in the garage, nothing was in front of the car the car was in motion when it stopped, the breaks were rock solid, car took time to move after gas pedal was hit. This is a multiple time incident.
A D V E R T I S E M E N T S
- Arlington, VA, USA