This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car is Nissan Rogue 2017.5. I am facing an issue related to automatic emergency break malfunction. The emergency break was applied without any reason while I was going in parking garage, passing under bridges, and crossing railroad. Sometimes the forward emergency break warning light was blinking without any reason even when the car was parked. I called Nissan consumer affaires on this issue. I was told to go to the dealer. I took my car to the dealership for 5 times. They did sensor change two times. First time they did front sensor change. Second time they did steering sensor change. Other times they tested and told there is no issue as they were unable to replicate the issue. This issue is not being happened frequently. Last night I faced the same issue. I do not know how to proceed further.
Seat belt won't buckle (passenger side) and the rear sensor is not working. It has been replaced for a brand new one because we reported the the warning light/sign kept showing. The dealership replaced it. But the warning light came up again when we got home until now. After driving for a few minutes, the warning light/sign for the sensor would show.
Vehicle has two issues, seems to be temperature related. When the temperature drops below 35 degrees, the yellow light indicating that immediate braking is required, is engaged and blinking when vehicle is turned on.(while parked or driving) light stays on, while driving, even though there are no obstructions in the road or vehicles' cameras.it goes off, after driving for approx 5-10 minutes. When the temperature is above freezing (warmer months) a hard brake will cause the center console display and the functionality of hands-free cell use, to turn off. After a few seconds, the display resets and turns on (reboots) on it's own. If speaking to someone via hands free, when turnoff occurs, it will automatically reconnect call, after reboot. (if caller stays on the line) the vehicle's dashboard has displayed all warning lights and sounded all audible alarms, several times, while driving under normal conditions (both street and highway driving). While these situations are unnerving and annoying, they did not seem to affect the actual handling of the vehicle. The vehicle remains under power and in gear. Concerned that one of these events may actually trigger the brake or cause the vehicle to turn off, while under normal driving conditions. Or, not work, when they are actually required..vehicle has been back to dealer, for these specific issues, several times. After replacing console and doing computer updates, vehicle is released as "fixed". vehicle is still experiencing these issues. This has been happening since the car was received (new from the Nissan dealer) up to the present time.
- Massapequa, NY, USA
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My 2017.5 Nissan Rogue sv aeb went off with no warning or any threat of a automobile or person in the way. We were on a highway going 50 mph straight. I had to serve so cars behind me wouldn't hit my car.
My daughter leased a 2017 Nissan Rogue sv AWD and on a least 2 occasions (11/17 & 2/19) the aeb (automatic emergency braking) system suddenly activated on its own for no apparent reason as there was no vehicle or other obstruction in front. This happened at highway speeds but thank god no accident occurred. We have lost all confidence in the vehicle and look forward to turning it in. Attempts to return the vehicle early (9 months remaining on lease) to Nissan were met with constant comments to return to the dealership to repair the issue. Nissan gave no value and expressed no compassion when informed of the trauma the sudden and unexpected stops caused us. Just think about it total loss of vehicle control on the highway.
A/C does not work properly. With A/C on and in an mode the air being blown through the vents reduces over time until there is a complete absence of cool air. I must turn the A/C off for more than 20 minutes to have it work normally again, but it does that same after an even shorter amount of time. This happens constantly since the original date I found the issue. The vehicle has been properly serviced at scheduled times and has 25K miles.
As with the many other complaints that I have seen and read about in articles, I've experienced the automatic emergency braking systems engaging even with no reason to be doing so, I.e. clear space in front of me/no vehicles, no signs or barriers with in direct sight of the front of the vehicle. The dealership where I have it serviced did perform a software update, which did decrease the times it goes off unwarranted, however it still occurs with no reason to.
This is my second report, I paid for an ABS control update for my Nissan rouge 2017 and two weeks later my rouge started stopping again and slowing down again while driving it. I have kept this vehicle parked in my garage because I am very afraid to drive it because it is unsafe. I feel cheated because I'm still paying a note on a car that I cannot drive because it is unsafe for anyone. I received a notice in the mail from Nissan to bring my 2017 Nissan rouge in to have the same update only this time they are offering the update for free, I have no faith that the update will work. I'm just getting the run around from Nissan,
There is an issue with the front-end collision sensor causing the vehicle to falsely register an obstruction causing the vehicle to stop. On several occasions I had the sensor trip going at speeds lower than 30mph. Normally it was when there was a dip in the road or near railroad tracks. Most recently I had two situations while driving on the highway. The first was on the highway in a hilly area (lake of the ozarks mo) and it was raining. I received several alerts that he sensor could not detect because it was obstructed. Wen it did this, the speed of the car reduced, but did not stop and the steering wheel locked for a moment. I disabled the system to continue the rest of my drive. The road conditions were very we and I did not want to experience issues. The second was on the highway, doing over 80mph in the left hand lane passing the vehicle in the right lane. As I came down the hill the car came to a stop and the steering wheel locked a the same time not allowing me to clear the active highway. I took my foot off of the accelerator and was able to then press it again and move into the shoulder of the road. The road conditions were dry this time (2 days later than the previous incident). Thankfully there was not a vehicle right behind me as they would not have had a reaction time because of coming down the hill. I again had to disable the safety sensor feature and drove the remaining 10 hours of my trip without it. I contacted the dealer on 9/3 when they opened and was advised there was a safety recall that I should bring it in but was never notified of the recall by Nissan.
On 4 different occasions within less than 60 days, my 2017 Nissan Rogue has tried to "stop" on its own while I have been driving for no reason. There is nothing in front of me on the sides of me or close behind me when it occurs. It has varied in the speeds I have been driving, it hasn't happened during one specific speed. When it occurs, it beeps multiple times and I can hear my brakes locking up for a split second and then it stops. The first time it happened, I was going around 30 mph in town (thankfully I wasn't on the interstate) and I truly thought my car had come to a complete stop or died right there in the road. Each time my car messes up, it always makes the same noise, makes the same 3-4 beeps and then tries to lock up. I took it to my local Nissan store in jackson, ms and they informed me that nothing was wrong with my car- but my gut just says other wise. It scares me to think that this might happen on the interstate, at a much higher speed, with my family in the car with me. Please help!
Driving down the street about 40 mph with no one else around, thankfully, the Rogues aeb started to kick in. The sensor area is clean and no reason for it to activate. Not the first time this has happened and seriously scared us.
Vehicle was stationary, in motion, on a city street not only that I was locked out I called for assistant I waited for two hours then I call back to see if they going to be here operates lady she was very rude she told me leav nobody is going come and help pretty much she hang up on me I was stuck for 6 long hours.
On August 22, 2019, while driving the automatic emergency breaking system engaged (flashing lights, warning beeps and a grinding noise) while I was driving about 30 to 40 mph, causing the car to stall and forcibly jerk. This almost caused me to get rear ended. There was no obstruction ahead. This had already happened 2 other times and the dealership could not find anything wrong with it. I took it immediately after it happened the third time
Starting from 2017 up until 8/5/2019 after obtaining my 2017 Nissan rouge my initial complaint was the seat, it is horrible, my complaints brought no results from Nissan. Then after I began to notice while driving a loud humming sound as if the car was out of gear and the car would slow to a halt or stall/stop while driving or I would pull over because of the familiar sound, not sure what the matter was then I would see this funny little symbol like a crash of something of sort. This happened several times but this last time it had a blatantly flash the little crash symbol came up again but now with an explanation mark and a consistent warning telling me it was a malfunction the car came to a halt before I could pull out the shell gas station. I'm so thankful that it stopped at the station instead of happening as I merged into traffic as it had in the past. I called the dealership and they at 1st I was told they were swamped and I had to make an appointment when my call was transferred so I could make my appointment I explained the situation to customer service agent and she contacted the repair supervisor; I think his name was steve or stephen and he advised her to tell me to tow the car to the dealer ship because trying to drive it would be dangerous. Once I made it home I tuned into the news and there was an investigative report on abc 7 Chicago news saying that many have similar complaints as mine. I am very afraid to continue driving this car; it needs to be recalled because it is dangerous and I no longer trust the vehicle.
A D V E R T I S E M E N T S
- Eagle River, AK, USA