This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2017 Nissan Rogue. While driving 20 mph, another vehicle was in the contact's blind spot and driving without the headlights illuminated. The contact attempted to stop, but the brakes seized. The contact heard an abnormal bumping noise coming from the rear of the vehicle. The vehicle could not stop and the contact crashed into the other vehicle in his blind spot. The air bag deployed after the crash. The contact sustained injuries to his leg, but did not seek medical attention. A police report was filed. The contact attempted to call momentum Nissan (2545 auto mall pkwy, fairfield, ca 94533, (707) 402-3200) where the vehicle was purchased; however, all seven locations after closed after reports of too many vehicles being sold with multiple failures. The vehicle was totaled and towed. The manufacturer was not made aware of the failure. The failure mileage was 1,300.
Three times I have been driving down the road at approximately 35 - 45 mph with no obstructions or vehicles when the car suddenly beeped the collision warning and automatically applied the brakes and almost completely stopped the vehicle. I was almost rear ended on two occasions by the vehicle that was behind me as there was no reason to stop. I brought into dealership two times and was told they could not find any codes and they cleaned off the camera area (I keep the car relatively clean). They told me to turn off the proximity alert system to help prevent the problem. There is a serious issue with Nissan's collision avoidance system that is very dangerous and needs to be investigated and resolved. My wife is afraid to drive the vehicle as she was with me twice when it happened. Please issue a recall or something as Nissan is not fixing the issue or investigating the problem. My vehicle had between 3,000 and 9,000 miles when these events occurred.
My daughter was at a traffic light behind a Jeep. The cars began to drive forward after the light turned green. As they were speeding up, the vehicle in front of her slammed on his brakes and the Rogue did not stop and ran into the Jeep.I leased this car for safety features that did not do what they are advertised to to do. Forward emergency braking did not activate, no audible alerts, and air bags did not deploy. My daughter hit a vehicle in front of her and caused about $8,000 in damage.
My rouge has had vibration problems since my first oil change. I bought the car new in Dec.. 2017. Today 10/ 26/ 2018 I smell something burning threw my vents, & when it rains or the air is damp my brakes whistle. Is a new car new anymore? please make new, new. No sure on dates. & miles.
My 2017.5 Nissan Rogue hybrid emergency brake malfunction light has come on 2X. There was no need for the emergency brakes to be engaged. I was driving my car on the highway with no risk of hitting another object. The light has come on several times with no need for the issue to occur.
- Loveland, OH, USA
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Randomly triggers forward emergency brakes without presence of vehicle or pedestrians when car is in motion. Happened multiple times on clear days, traveling approximately 30 mph and car brakes automatically.
The contact owns a 2017 Nissan Rogue. While driving approximately 40 mph and attempting to stop the vehicle, the brake pedal traveled to the floorboard when it was depressed. The vehicle did not stop and rear ended the preceding vehicle. There was no warning indicator illuminated. The air bags did not deploy. A police report was filed. The contact sustained injuries that later required medical attention. The vehicle was damaged and towed to a private property. The contact called team Nissan at (856) 696-2277 (located at 1715 S delsea dr, vineland, NJ 08360) and was referred to the manufacturer. The manufacturer was made aware of the failure and asked if the contact wanted the vehicle repaired. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,000. The VIN was not provided.
Since purchasing the named vehicle in September 2017 brand new it has been in the shop for repairs a total of 8 times and is now sitting at the dealership because I refuse to get back into the vehicle. The car has been in the shop on several occasions concerning the brakes. Severe amounts or brake dust, brakes squealing and grinding. Rough idle, vibration and veering to the right. Duplicated and found cause engine mounts misaligned and vacuum hose was rattling. Also had to adjust the base idle. Brake dust again. Cup holder disassembled from the armrest. Collision sensor warning light malfunction came on without justifiable cause. Manufacturer defect with the front grill (warped) duplicated. The entire grill was replaced. Chirping in the window. Duplicated and the surface area was cleaned which occurred again. Detected it was the seatbelt harness. The car had a popping noise when turning and in reverse. Duplicated coming from the mount. Installed new coil, mount boot, and dampener. Several issues have occurred and there's more. This vehicle is not safe neither reliable. Each of the issues occurred while driving on the street, highway and while turning. I have over 30 pages of service orders. Too many to upload. I will upload a few important to show proof.
The contact owns a 2017 Nissan Rogue. While driving approximately 20 mph up a steep incline, the vehicle suddenly stopped accelerating and began to roll backwards down the hill. The brake pedal was depressed to the floorboard, but the vehicle would not stop and continued to roll down the hill. The driver shifted from drive to reverse and was able to stop the vehicle. When the engine was turned off and restarted, the vehicle operated normally. The vehicle was taken to the local dealer (robert woodall Nissan, 132 union St. Bridge rd., danville, va), but the failure could not be duplicated. The dealer found no failures with the vehicle. The manufacturer was notified of the failures. The failure mileage was 13,700.
I purchased my car brand new in March 2018. It has less than 7700 miles on it. On July 30, 2018, I was at a red light (completely stopped) on a dry city street, with my foot on the brake, when my car suddenly lunged forward into the vehicle in front of mine. Despite my foot remaining on the brake, the engine continued to rev until I took my foot off the brake and reapplied. I purchased the safety package for my car, and not only did the brakes fail, but the safety package, that is supposed to prevent a collision, also failed.
The contact owns a 2017 Nissan Rogue. While driving 10 mph over railroad tracks, the vehicle's brake lights illuminated and the vehicle seized. The vehicle was taken to the dealer (fred anderson Nissan of asheville, 629 brevard rd, asheville, nc 28806, (828)-348-6850) where it was diagnosed that the brakes seized. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 4,000.
The contact rented a 2017 Nissan Rogue. While driving 35 mph, the brake pedal was depressed in an attempt to avoid the preceding vehicle that was involved in a collision. However, the contact rear ended the vehicle anyway. The air bags failed to deploy. The contact sustained injuries to the knees that required medical treatment. The front end, driver's side, and a section of the driver's side fender were damaged. The vehicle was towed to a facility and the contact was waiting for the manufacturer to investigate the air bag failure. A police report was filed. The dealer (hayward Nissan, 24644 mission blvd, hayward, ca 94544, (510) 372-2800) was notified, but the vehicle was not diagnosed. The contact was waiting for a response from the manufacturer. The approximate failure mileage was 28,000.
While on city streets, trying to come to a stop I applied the breaks and nothing happened, I then had to let off the pedal and reapply pressure to bring the car to a stop. I took the car into a Nissan dealership and they refused to look at the car because I have had it in to have the breaks, engine hesitation, extended engine crank, and an A/C problem fixed 6 times in 5 months. Nissan has a tsb out for an electrical problem that has them reset the computer but it does not fix any issues. Nissan told me to get the problems to stop I need to cycle the key. When I asked what that meant they said to stop the car, put it in park, turn the car off, and turn it back on. I said even if it happens when I am driving at 70 mph on the highway? they said yes.
Our Rogue has the frontal brake feature. On several occasions, under random situations it has started beeping and slowing down and even stopping for no apparent reason while driving. I dropped it off at the dealer to see if they find out what the problem is. This is very dangerous!!! we can get rear ended while traveling in the highways. We drive with our children often!!!! on a lesser note, there is a constant clicking on the driver side seat, almost like the seat does not lock. I took it to the dealer in December 2017 but they could not find the problem.
While driving across and particular set of inlaid railroad tracks, the Rogue beeps at me and then slows down or sometimes stops due to the forward emergency brake (Feb) feature. This happened multiple times before I figured out what was going on. I've taken the car to the dealership twice about this issue and they cannot figure out what is wrong. I've since resorted to turning off the feature while driving to avoid having my car stop suddenly. However, this past weekend after forgetting to turn the feature off (which you have to do every time you start the car), my Feb deployed as well as the ABS light, the slip light, and the brake warning light in a residential neighborhood when nothing was in the road. While attempting to move the car to safety, the Feb kept on slowing me down and the brakes felt as if they were grinding the entire drive. I tried to turn the vehicle off and on multiple times to see if the system would reset itself, but it wouldn't. I called to have the vehicle towed to the dealership, where it currently still is. They have yet to figure out what is going on. This is the third time in the dealership with no resolution yet.
The contact owns a 2017 Nissan Rogue. While driving 2 mph, the vehicle accelerated independently with the brake pedal being depressed. There was no crash involved. The vehicle was taken to M'lady Nissan located at 5656 northwest hwy, crystal lake, il 60014, (815) 459-2288 to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,700.
Pulled into parking stall. With foot on brake, shifted car to park. Engine rev'ed and car lurched forward at high speed, jumped curb and concrete wall in front of stall. Impact from stopped car to wall is less then 2 ft, but car impacted with enough force to damage front and side panels (see photo).
Sunday January 28, 2018 a second totally unnecessary deployment again occurred, this time at @ 8:43 am. I was again on the southbound major deegan expressway, having entered South of yonkers avenue, but this time in the right hand lane on a slight downhill curve to the left, past mclean avenue overpass, speed 52 mph with the cruise control engaged, when the forward emergency brake system automatically deployed, for about 2 to 3 seconds. Again, there was no car immediately in front of me; no debris on the roadway; nothing that would alert the sensor. After emailing the yorktown Nissan new car dealer last week January. 25th after the first such incident, several hours later I had received no response. I then called the dealer and was directed to the service department. The receptionist would not put me through to the service manager, but instead allegedly spoke with a service dept. Person, and repliedy to me that "most likely there is dirt covering the sensor". I inquired where the sensor is, and what it looked like. She replied "the sensor looks like a little camera and it's either in your grill or in your bumper". I examined the sensor but did not detect any piece of dirt or anything covering the sensor. I'm very worried about this unexplained emergency deployment of the forward braking system, and would appreciate your response on this matter, and who to contact to see if other Nissan owners have similar experiences, and try to identify if there is any defect in the system. I am extremely worried about being rear-ended by another car when the system, for no reason, deploys the emergency braking
The vehicle was being driven toward a four lane intersection with traffic light control. As the vehicle approached the intersection and the red light, the brakes were applied and failed to engage. The brake pedal went to the floor and never slowed the vehicle. There were open lanes to the right and the vehicle was moved over to this open lane and never slowed. The vehicle went into and through the intersection. No cross traffic vehicles were impacted and the driver was able to move the vehicle over to the side road and slow the vehicle as it went up an incline. The vehicle was taken to the dealer and it was reported that no mechanical failures were found. No repairs were made. The vehicle has approximately 8000 miles on it,
A D V E R T I S E M E N T S
- Sacrmento, CA, USA