This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2016 Rogue sv (VIN [xxx], I have had nothing but problems with this vehicle since I brought it home. I had the head unit replace no less than 4 separate times because it would stop working and go black. The car had less than 10,000 miles on it. I was told it was being replaced with a "brand new unit". the dealership forgot to transfer my xm subscription to the new unit, so when I called to activate I find out not only is it not new, its 4 years older than the car I own. While replacing this the technicians destroyed the surrounding trim. Last June my car started stalling out, this happened on multiple occasions. The engine died but the electrical components stayed on. It has died at gas stations, stop lights and pulling onto a roadway. It continues to shudders at stop lights. Nissan was unable to replicate the events so I was told to take it home. Last week my Rogue began to push 6000 rpms while on the highway, pedal to the floor and I never made it above 45mph. During this event the car wouldn't go below 4000rpms, this event lasted about 30mins. This happened multiple times and we have video of the events, about 15 minutes worth. I was told this week that the dealership had sent the issues to Nissan, and that with the video/the complaints that Nissan would replace and fix what they believed to be the problem, something with the transmission. The dealership then called my husband and told him that we could pick up the vehicle and take it home. They told him that "Nissan created a technology" that is now installed in the vehicle so the next time an event happens it will record it, to continue driving it for a 1,000 miles. I feel unsafe in this vehicle. I do not trust this vehicle to deliver my daughter and I safely and reliably to our destination. I will be happy to share the video as well information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Car does not go into gear. Slips out of gear when driving. Will not accelerate after stopping. It revs up and then accelerates quickly almost causing me to hit the car in front of me.
Without warning, the engine in my car intermittently shuts off while driving. This happens when the car is in motion. The car loses power to the steering wheel and breaks. Because the car is in motion when this occurs, I cannot put the car in park and restart it. I have to put it in neutral and turn the key to restart it. The problem seems to occur when driving the car for longer distances, although not on the highway. Use of the air conditioner or heat seem to make the issue worse. I have only had the check engine light flash once prior to this happening. The battery is still on, so the radio is still operational, as are all of the dashboard lights. I often don't know that the engine has shut off until I try to accelerate or break and am unable to do so. It is extremely unsafe. I have almost caused multiple accidents. I have taken the car to the Nissan dealership for a 5 point inspection and to have them drive the vehicle. I was turned away and they advised that they were unable to replicate the issue.
The contact owns a 2016 Nissan Rogue. The contact owned a 2012 Nissan Rogue, but sold the vehicle due to a rodent infestation in the vehicle. The contact then purchased the 2016 Nissan Rogue, but this vehicle also became infested with rodents. The vehicle was taken to davidson Ford (18621 us-11, watertown, NY 13601) where the contact was informed that the rodents were entering through the heating duct system. The vehicle was repaired, but the issue recurred. The contact called davidson Nissan (18423 us-11, watertown, NY 13601) who advised the contact to file a homeowner's claim and the dealer would then pay for any damage done to the interior of the vehicle due to the rodent infestation. The manufacturer was notified of the failure and referred the contact to the better business bureau. The failure mileage was 21,700. The VIN was not available.
Takata recall air bag hazardous. Light is on on passenger side indicating trouble. Also, the vehicle seems to loose power during acceleration while in motion.
- Hull, GA, USA
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While driving vehicle it cut off and a got a message stating to check the chassis control system error. It was taken to dealer on Friday December 29, initially they said after running numerous test they couldn't find anything wrong so they gave me the keys and as soon as I drove off it did again, I immediately went back and they were able to see the message. They kept the vehicle and called me to inform me that they would be putting a new controller in the vehicle. On Tuesday Jan 2 I was told my car was ready, I picked it up drove home with no problem. On Jan 3 I drove to and from work with no problem. At approximately 700 as I was getting ready to go to church I turned the car on then all of sudden the lights started flashing and it wouldn't move or turn off, I also got the messsge again. My boyfriend disconnected the battery so that I would be able to turn the car off. Tomorrow Jan 4 I will be getting it towed back to the dealership.
Car feels like someone is pushing gas pedal an letting go during slow 30 mph. Dealer said normal. Heater wold work on heat after motor was heated approx after ten minutes drving time an could hear it kick in afterwards. Dealer replaced parts. Still same issues.dealer tech said normal. I have old car sitting outside heats within seconds. Takes this one ten minutes or more drive time to heat even though it's garage kept..hood constantly bounces for new car. Dealer made adjustments twice. Still same issue. Junkiest cheap car I ever owned an wish hadn't purchased it!
I recently bought Rogue in December of 2016 & within a month or so I started feeling vibrations. I took it to dealer & they said the wheel balance was off they fixed it but the vibrations were still there. I can feel the vibrations during ride when on 25mph, 40mph & above, also during idling alot of vibrations and even braking causes vibrations, I complained to dealer they checked it & it was still vibrating & they said they cant do anything because Rogues are made this way. I then complained to Nissan North America & asked to buy back this vehicle since I dont feel I should keep driving a defective car they also denied my case. I dont know what to do now, I have a new born baby & its very hard to keep up with this, the reason I bought a new car was to not get involved in car problems but I have been in peril since I purchased this vehicle. Can you please assist me with how I am going to deal with this issue.
A Nissan dealer had preformed a service campaign PC4900 to my 2016 Nissan Rogue it involved the cvt transmission software and since they did it the car is not driving like before. The shifting is slower and takes longer to shift, the engine is louder and revving higher and the fuel economy got very bad. Contacted the dealer and asked if this service campaign can be reversed and their answer was "no" I will be taking the car back to them have them check it and also contacted Nissan Corp and opened a case. I hope they fix this problem as soon as possible.
On 2/7/16, I was pulling into my parking space at work. My foot was on the brake as I was coming to a stop in my space. All of a sudden, the engine revved loudly, and the car lunged forward, jumped the curb and slammed into the office building!!!! I had no control even though my foot was pushing on the brake as hard as I could. My 5 year old daughter was in the car with me, and to think of what could have happened petrifies me. This malfunction has to be investigated and resolved. The diagnostics and repairs estimates are happening now, so the reports are still being formulated, and I can add them to this report once they are completed. I have contacted Nissan usa headquarters and they are supposed to be sending a regional coordinator to inspect the vehicle. I have uploaded pictures of the damage and the scene.
The contact owns a 2016 Nissan Rogue. While driving approximately 30 mph, the engine stalled and all the warning indicators illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the engine control module failed and needed to be replaced. The vehicle was not repaired, but the failure recurred. The vehicle was taken back to the dealer where it was repaired again, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 2,450.
A D V E R T I S E M E N T S
- Charleston, SC, USA