This 2015 Nissan Rogue was purchase brand new at the end of December 2014, my complaints is about both of my tail lights holding condensation, however my first repair at the dealership was September 19, 2015 and my second was from September 22 remaining in the shop til today when i was called to pick up October 6, 2015 by the time i got home from a little over an hour ride i pulled into my driveway got out and look around at my Rogue and notice on both tail lights the same problem, so i called my husband complaining about it , then called back to dealer and told the service coordinator that help and told him that i had just gotten home and the lights were holding condensation still and something needed to be done about this so he ask me to call him Thursday, with that being said i called the General manager and left a message, which he called back and i told him what was going on and explained to him that i took some pictures of tail lights, and he said he didn't know why my rouge was still holding conversation, long story shorts after two repair attempts my rouge isn't fix i have concerns that the water damage will mess up my wire and system, therefore i feel Nissan should buy back this Rouge, I have wasted to much gas, time, and money going back to back to the dealer. Today i filed a complaint with Nissan, waiting to hear back from them. Mean while i'm not happy hopefully Nissan will buy back this Rouge and get me into one with no known issues.
Update from Oct 20, 2015: Update currently my 2015 Rouge, is still having the same problem, Nissan has tried 3 times to fix both tail lights, Nissan Corp. Office wants me to bring it back a fourth time, and i explained that the dealer already put 354.72 miles on my suv that shouldn't be on it because i brought this suv for myself not to be going back and fourth for repairs , plus i'm coming out of pocket for gas, and their wasting my time and was told that i would be compensate and so far i have not been, so Nissan need to honor what they told me, I'm tired of going back and fourth up there so is Nissan Corp. gonna compensate me, Nissan Corp. said no and long as you have warranty we will continue to fix it and once the warranty goes off it's your responsibility to fix, So they will call me back within two weeks from 10/19/2015 to set up an appointment i told her to do what they needed to do because i don't care what they want, just like they don't care about what going on, If anyone can offer me some advise i would appreciate it very much, Nissan is very nasty to customer would never refer them if they were the last dealer on this earth as for ratings they get a ZERO Very disappointed with Nissan.
A D V E R T I S E M E N T S
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This 2015 Nissan Rogue was purchase brand new at the end of December 2014, my complaints is about both of my tail lights holding condensation, however my first repair at the dealership was September 19, 2015 and my second was from September 22 remaining in the shop til today when i was called to pick up October 6, 2015 by the time i got home from a little over an hour ride i pulled into my driveway got out and look around at my Rogue and notice on both tail lights the same problem, so i called my husband complaining about it , then called back to dealer and told the service coordinator that help and told him that i had just gotten home and the lights were holding condensation still and something needed to be done about this so he ask me to call him Thursday, with that being said i called the General manager and left a message, which he called back and i told him what was going on and explained to him that i took some pictures of tail lights, and he said he didn't know why my rouge was still holding conversation, long story shorts after two repair attempts my rouge isn't fix i have concerns that the water damage will mess up my wire and system, therefore i feel Nissan should buy back this Rouge, I have wasted to much gas, time, and money going back to back to the dealer. Today i filed a complaint with Nissan, waiting to hear back from them. Mean while i'm not happy hopefully Nissan will buy back this Rouge and get me into one with no known issues.
Update from Oct 20, 2015: Update currently my 2015 Rouge, is still having the same problem, Nissan has tried 3 times to fix both tail lights, Nissan Corp. Office wants me to bring it back a fourth time, and i explained that the dealer already put 354.72 miles on my suv that shouldn't be on it because i brought this suv for myself not to be going back and fourth for repairs , plus i'm coming out of pocket for gas, and their wasting my time and was told that i would be compensate and so far i have not been, so Nissan need to honor what they told me, I'm tired of going back and fourth up there so is Nissan Corp. gonna compensate me, Nissan Corp. said no and long as you have warranty we will continue to fix it and once the warranty goes off it's your responsibility to fix, So they will call me back within two weeks from 10/19/2015 to set up an appointment i told her to do what they needed to do because i don't care what they want, just like they don't care about what going on, If anyone can offer me some advise i would appreciate it very much, Nissan is very nasty to customer would never refer them if they were the last dealer on this earth as for ratings they get a ZERO Very disappointed with Nissan.
- lemon2015, Danville, VA, US