This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Nissan Rogue. The contact stated that after a rainstorm, rainwater had entered the vehicle through the sunroof while the sunroof was closed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
While driving down the highway, I heard a pop like a shotgun sound. I looked around and then in the rear view mirror to see shards of glass flying off my car. I pulled off the road to investigate and saw that the first panel of the sunroof exploded from the inside out. I removed the glass I could to prevent it from blowing onto other cars and the highway then continued to my home and have since parked in the driveway to determine how to repair.
Sunroof explosion. My wife driving her car left home garage, traveled approximately 6 miles. She heard a loud explosion like a gunshot and pulled to side of road thinking a tire had blown. After determining the tires were ok discovered a hole approximately 12 inches by 8 inches of jagged glass missing from retractable sunroof. The glass was contained by the sliding inside sun shade. The weather was 95 degrees and clear. The car had not been sitting in the sun. Nissan dealer refused to acknowledge this as a defect or warranty issue and insisted something had hit the sunroof although there were no visible results of an object hitting it. The glass was clearly pointing out not inward to indicate the explosion was from the inside out and not the opposite. The internet details many examples of this including a lawsuit filed against Kia. Update 9/15/15 Nissan paid for the sunroof replacement. Updated 01/15/16.
- Matthews, NC, USA
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- Waterbury, CT, USA