This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After I took my car to the dealership within it's warranty period to take care of a recall related to fuel injection, all of a sudden, the car's mileage fell way below the advertised level. It was advertised with a city milage of 25/ gallon. I am averaging 12-16 miles on a gallon. I am only 4 year into my car and only 25,000 miles.
My car would not start (it was parked in my driveway) so I had it towed to my mechanic's shop. He diagnosed the fuel pump and checked the alldata repair database to learn that the fuel pump had been recalled. He cleaned out the gunk so I could drive it to my dealership. The dealer told me that my vehicle VIN was not a part of the recall and wanted to do a $130 diagnostic. Of course, since the fuel pump was now temporarily working, it would not show up in a diagnostic until it clogged again. I would prefer not to drive it because, according to the recall notice, the fuel pump may cause the vehicle to stall while being driven. Nissan is refusing to add my vehicle to the recall even though the problem is the exact same one in their recall, unless I pay for their diagnostic, send them proof of ownership, and such.
- Norcross, GA, USA
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The contact owns a 2014 Nissan Rogue. While accelerating from a traffic light, the engine stalled without warning. The vehicle was not able to restart. The vehicle was towed to mentor Nissan (6960 center street, mentor, oh 44060) where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 16V149000 (fuel system, gasoline). The VIN was invalid. The failure mileage was approximately 42,000.
The contact owns a 2014 Nissan Rogue. While driving 15 mph, the fuel pump came apart which caused the vehicle to stall without warning. The vehicle was taken to be repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 42,000.
This vehicle was recalled in May 2016 (recall 16V149) I have been told that parts to replace the fuel pump are still not available. This is potentially dangerous according to the letter from Nissan. Shouldn't the maker of a defective vehicle have to adhere to some reasonable timeline to fix the problem?
The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA campaign number: 16V149000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Vehicle has a recall for the fuel pump. Vehicle has been idling rough for over 18 months. I contacted 3 Nissan dealers about the recall. Dealer 1: I don't have any confidence in their service dept that they would do the repairs that they say they would do. Dealer 2: didn't think they would be able to get a new fuel pump. They suggested turning off the air conditioner to "fix" the rough idling. Dealer 3: said it would take 2 to 6 weeks (the end of October) to get a fuel pump. In the recall notice from Nissan they said the fueld pump would be available in August 2016. The vehicle still has a rough idle and it idles very erratically at times. It doesn't make any difference if the air conditioner is on or off. I need help getting Nissan to replace the fuel pump on my vehicle.
Gas cap is loose, or damaged check engine light is on I took my to East valley Nissan 6354 E test dr, mesa, AZ 85206 (480) 324-8800 never fixed the problem my car check engine light is on since 7/25/16 also report to Nissan North America my car is not safe to drive.
I received a letter from Nissan letting me know my car was in a recall due to a deffective fuel pump. They advise me to go to the dealership when I purchase the vehicle that the part will be change and they will take care of the cost. I took the car to auto nation Nissan dallas, I was told the part was not available, that they will call me when arrives. Two weeks passed, no call. I called the dealer and was told that Nissan was withholding the part. This was 5 weeks ago, today 8/4/16 I called back to the dealer and was told that Nissan has a back order. That is unacceptable, we are driving defective vehicles and not one is doing anything to help. I need to use my vehicle to go to work everyday, I don't have any other form of transportation. I am putting my life in danger everyday thanks to the lack of responsibility from Nissan
The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA campaign number: 16V149000 (fuel system, gasoline); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA campaign number: 16V149000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Rec'vd notice of NHTSA recall 16V-149 in early to mid May 2016. With 1st call to dealer, they had no information on the recall. Upon 2nd call on 5/31 dealer claimed to be waiting for parts and would call me. Upon 3rd call on 6/27, dealer again reported that Nissan still has not supplied the required parts to correct defect.
I have tried unsuccessfully to have the recalled fuel pump replaced and have been told for over a month it is not available. This in spite of the fact that the recall clearly states if it fails at highway speed it could result in a severe accident. I am a 100% disabled vet and could not deal with such an accident, nor should I have my life or that of my wife put in danger when the dealer could easily remove a new fuel pump from one of the vehicles they have and install it in mine. This is clearly "reckless disregard for human life and safety", and I would like your office to take all steps necessary to remedy this situation. Recall # 16V-149
"takata recall" I received the recall notice a month ago and the same day I contacted the dealer ship, I was told that they will order the part and call me w/in a week and since I didn't hear anything after a week I called and made the appt for the following Saturday 5/28/16 I took the SUV and an hour later I was told by kevin grubic that the SUV had 3 recalls in total including the gas pump issue however they dint fixed that one because the pump that they use it didn't work and that I will have to bring the SUV again its been 2 weeks and I keep calling and the rep hector keep telling me that the part hasn't arrive and I told him that I will do the complain and he says you can do it if you want. I don't feel safe driving the SUV due of that issue and I feel that I am putting my life and family life in danger which is not good for something that im paying on time. I also bring the recall paper and they took the bottom part
The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA campaign number: 16V149000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA campaign number: 15V197000 (fuel system, gasoline); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Lancaster, PA, USA