I bought a new Nissan Rouge 2014 in July 2014 from Dorothy at Nissan of Queens. After being rushed, I was last customer, I experienced one problem after the next. First off I was rushed by Dorothy who never gave me my sales sticker resulting in several issues from my car insurance company, who had me pay for external inspections because of the sticker never being given by dealer. Cost me well over $200 for three inspections over a seven month time frame. After asking for this sticker several times, Dorothy said "she could not find it."

Secondly (brand new car mind you), has an issue starting. It's an auto start, at at times it won't start. This has happened over ten documented times. When the tow truck comes to tow it back to dealer, it starts. I left it at the Dealer repair shop for nine days, while on vacation, came back, they said nothing is wrong with it. Next day same problem again, won't start. I pay $700 per month for a dud car that starts when it wants to start. It's so frustrating, that I have contacted Consumer Affairs (800)647-7261 case number 18540309, and they have referred to another dealer. But that dealer doesn't want to touch the car unless I have it towed when the problem happens.

This problem of not starting has happened several times, but when you leave it a few hours and come back to start, it starts up until the next time when it doesn't.

I am left with a dud car, sold by a rushed uncaring and unprofessional sales person, who just wanted the sale, a ridiculous repair service station who refuses to look at the starting system and must pay for a car that works when it wants to. In addition, my neighbor had the same problem and Nissan service changed the part that was causing the problem, why can't they do the same for this car? God only knows! What a great thing to have a new car.