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Excessive Rusting
2013 Nissan Rogue
This problem may be covered under warranty. Ask your Nissan dealer.
7.3
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 40,250 miles
- Total Complaints:
- 9 complaints
Most Common Solutions:
- not sure (7 reports)
- painted but lights were taped, not removed to get rust underneath (1 reports)
- replace rusted areas (1 reports)
body / paint problem
Helpful websites
- No one has added a helpful site for this 2013 Rogue problem yet. Be the first!
A D V E R T I S E M E N T S
The issue was the back of the hatch back started to rust by the chrome piece above the license plate. I was told by Nissan that this was an issue and that they would cover it. First they cleaned it and sent me off stating, let us know if it comes back. In about a 2 months, I noticed it again. This time they sent it out with a new part and stated that the screws that hold the chrome piece on start to rust and that is the issue. So this was sent out for repair to a body shop.
I received the car back and in about another 1.5 years, it was rusting again in the same spot on the hatch back. So I took it in and Nissan again stated that they would send it out back to the body shop for repair. I received the car back, and it looked great. Now I drive a lot at work and I have a lot of mileage on the car. So I showed this to the Nissan dealer again and this time, because I have a lot of mileage on the car they can't cover it.
So I called the Nissan corporate office. They called me and I spoke with the person and she told me at this time Nissan would not be able to assist in repairing this. It amazes me that the original problem that Nissan had with this was never corrected. I could not bring this back in after each repair as rust does not start right away. Once it starts is when I notice it and bring it back. What I have is a problem that Nissan new about, and they tried to repair it twice or actually 3 times, but now they refuse to help with this again. This is a design issue and Nissan new about this.
Now since I have so many miles on the car, it is now given back to the consumer to correct. It is too bad that when I called the corporate office they do not understand the real issue and that this was the same issue they were fixing under warranty, but now they won't and it is the exact same issue. This does make me think about getting another Nissan or stating to anyone that the car is good, but Nissan will not stand behind their issues once the warranty is over. Poor customer service.
- frankcercek, CHARDON, US