This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
12/22/2018 my Nissan Rogue caught fire parked in my driveway. We were only alerted because the horn defaulted because of the fire. Fire department extinguished the fire with some difficulty. They assured us it was electrical. Insurance co. Totaled the car. Upon my own research this has happened many times with this make and model. Nissan has not accepted responsibility in any of them. Thank god no one was injured. The stress and financial responsibility lays with the customers.
Whenever my car is in motion, when trying to climb a hill, it would stop automatically. And often times, I would have to reverse my car, turn it off and gently drive it up the hill for fear that it may shut itself off. I have had to change the air mass flow 3 times. The check engine light has been on since September, and when I took it to the shop, the diagnoses came back as the air mass flow, after I have just replaced it. The car would automatically not get gas for no apparent reasons. I am not comfortable driving on the freeway any longer.
Vehicle in the shop for a major oil leak, 2 key fobs don't work, recall, leaking sunroof, and last but not least air bag light flashing. Quoted 3500 to replace seat/module, 350. For oil issue, 1400. Sunroof. I inherited this car in 2013 when my mother passed away and it only has 20000 miles on it. I could buy another newer used car at this rate!! this is rediculous for a vehicle with so low miles to have this many issues. At this rate I will never purchase or recommend Nissan again. Please advise. Thanks, deb
VEHICLE WAS NOT RUNNING AND PARKED IN OUR GARAGE IN LANCASTER, MA PHONE # [XXX]. EARLY MORNING 1/15/18 VEHICLE'S KICK PANEL MALFUNCTIONED STARTING A FIRE WHICH DESTROYED PART OF THE ELECTRICAL SYSTEM, MELTED AND /OR BURNED PARTS OF THE DASHBOARD AND DRIVERS SIDE DOOR AREA. THE INTERIOR AND CONTENTS OF VEHICLE WAS HEAVILY DAMAGED/DESTROYED. RESPONDING LANCASTER FIRE DEPARTMENT PERSONNEL STATED THAT FIRE STAYED CONFINED TO VEHICLE INTERIOR DUE TO WINDOWS BEING CLOSED AND THE FIRE BURNING OUT WHEN OXYGEN WAS CONSUMED. ALL CONTENTS OF GARAGE WERE HEAVILY SMOKE DAMAGED. RESEARCH REVEALED THERE WAS A SAFETY RECALL IN 2015 WHICH WAS COMPLETED ON OUR END WITH THE DEALER REPLACING A HARNESS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
My vehicle, a 2012 Nissan rouge caught on fire in my driveway while myself and the other members of our home were sleeping. When I woke up to a loud popping noise and ran to my bedroom window facing the driveway where all of the vehicles were parked I noticed my vehicle, the Nissan Rogue burning intensely. The hood of the vehicle as well as underneath the vehicle in the front was engulfed in flames. 911 was dialed immediately after waking and noticing an obvious fire coming from the 2012 Nissan Rogue, at approx. 11:00 pm. By the time the fire was extinguished, 3 other vehicles in our driveway, along with the 2012 Nissan Rogue, were ruined. Absolutely nothing was salvageable. The fire was so intense that it melted all of the siding on the side of the house facing the driveway where the fire occurred. The fire department, including the fire chief and fire marshall conducted an investigation and explained to me, as well as the owners of the other vehicles, that they believe the fire was electrical and obviously started with the 2012 Nissan Rogue and ultimately spread to the other vehicles before the fire could be completely extinguished.
- Fenton, MO, USA
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Stationary, 1 year old in rear of vehicle and the door would not unlock. The button on the P/S & D/S unlocked every door except for the D/S rear door. We tried to use the keyless remote to unlock the door, that failed as well. We attempted to open manually from inside the rear and the lock would not give way. We could not safely remove our child from the backseat. The driver's side rear door is still locked and we cannot get in or out of that door. All other doors and locks function normally as they should.
Vehicle stability control light is on, it's a computer problem that the system is telling the car to break even when the vehicle in accerlaration, causing the vehicle to breaks to smoke.
The contact owns a 2012 Nissan Rogue. After the vehicle was started, the passenger side air bag warning light illuminated. The vehicle was taken to the dealer on three separate occasions and the technician stated that the air bag sensor needed to be reset. The vehicle was repaired, but the failure recurred each time. The manufacturer was not notified of the failure. The vehicle's year was included in NHTSA campaign number: 16V244000 (air bags). The failure mileage was 65,000.
On 12/26/2015 at 4am my 2012 Nissan Rogue caught on fire in my carport. My daughter and I could have died had it not been for my 2 golden retrievers alerting us. I later found out that I wasn't notified of a open recall on 1/26/2015 including my VIN for the electrical system, in which it could short and cause a vehicle fire. The vehicle was deemed totaled by my insurance company and over $10,000 worth of damage sustained to my home. Nissan began their investigation on 1/20/2016 and on 2/12/2016 they contacted me via fedex that the have no financial responsibility for this incident. I am totally baffled by this because vehicle fire is consequence of the electrical problem on my VIN. And yes I have insurance on both my home and vehicle, but there is $500 deductible on my home. And there is a balance after my insurance paid off what the vehicle is worth at the time of the fire. And I had to put money down money to buy a new vehicle. So I'm left with all of the financial responsibilty and Nissan has none. I am livid!!!
The contact owns a 2012 Nissan Rogue. Upon parking the vehicle, the contact noticed smoke under the hood of the vehicle followed by flames shortly after. A fire report was filed. The fire department extinguished the fire. There were no injuries. The vehicle was towed to an independent mechanic for diagnostic testing. The investigator stated that the vehicle caught fire because of the wiring harness. The VIN was not included in NHTSA campaign number: 15V032000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was 85,000. Consumer stated that Nissan told him that they were not liable for the damage unless he could prove the fire was caused by a manufacturing defect. Consumer stated that Nissan told him to contact tires plus. VIN invalid in carfax. Updated 06/14/18
1. Nissan refuses to take any responsibility for using dunlop 7000A/S 225/55/18 tires on this vehicle which are dangerous in any condition besides dry road conditions these tires are inherently defective also filed complaint with Goodyear tire which refuses to acknowledge any issues with this tire. 2. the traffic feature of the navigation system does not work. After 20 hours on the phone with siriusxm they advised me this is a Nissan issue. Nissan also refuses to take any action. 3. the radio turns on and off or the source of the media changes when you blow the horn also Nissan has no solution or fix for this problem.
The contact owned a 2012 Nissan Rogue. The contact stated that the parked vehicle caught fire without warning. The fire department extinguished the fire. A police report was filed. The vehicle was included in NHTSA campaign number: 15V032000(electrical system); however, the contact was notified of the recall prior to the failure. The manufacturer was notified of the failure. The failure mileage was approximately 44,000.
I received a recall notice from Nissan : NHTSA recall 15V-032 the recall letter said on certain vehicles snow/water and salt carried onto the driver side floor area can seep into the carper near the harness connector area and eventually cause and electric short to occur. This short may lead to connector damage, possibly causing a fire. On Thursday March 26 I took my vehicle to Nissan of garden city where they inspected my kick panel wire harness for damage. My vehicle was affected by this recall and fixed.
The contact owns a 2012 Nissan Rogue. The contact stated that while driving at approximately 75 mph, the accelerator pedal was depressed but the vehicle would not accelerate. The contact stated that all of the gauges on the instrument panel decreased to zero. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,000.
While traveling down the road entering the freeway the vehicles power steering stopped working rendering the vehicle no control. After nearly getting hit we were able to slow the vehicle down on the freeway and push it off of the road. The vehicle was not driveable and was towed to a dealership where it was learned that the power steering needed replaced for $1500 dollars out of the warranty.
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- Oswego, NY, USA