This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Nissan Rogue. While the vehicle was stationary, the passenger door would not open when prompted. The contact stated that the passenger door would not open even while unlocked. The vehicle was repaired and the inside of the door panel was removed, but the failure recurred. The parts that were replaced were unknown. The manufacturer was made aware of the failure. The failure mileage was 40,000.
Vehicle speed does not apply to this situation. The handle on the passenger door freezes or it sprung, inside the handle itself. We have had this problem fixed 3 times now since 2013, if you check there are thousands of 2009/2010 Nissan Rogues that have this same issue why? we were told by a person at one of the Nissan dealerships that there appears to be weakness in the handles mechanism. This could be very dangerous should there be a fire, accident etc, and someone needed to get a person out of that side of the car. As it is now you can not open the door from the outside! my husband has had it fixed 3 times and we feel this has got to be a recall issue due to the recurrence of the handle breaking over and over. Not to mention so many others having the same issue. It is my contention that it should be fixed by Nissan and not paid for by us this time. Your speed in handling this problem would be appreciated.
The contact owns a 2009 Nissan Rogue. While the vehicle was in park, both front doors failed to open manually or with the key fob. The contact had to enter the vehicle by using the rear door. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 92,000. Updated 6/3/15 updated 10/3/2017
On Dec.30 2013 went to open front drivers side door and heard a pop and door would not open, had to crawl through passenger side to open door. The next day went to open passenger side door and same thing happened. I took off door panel and could see where the cables had come off. Took to the dealer and they said on both sides the cables had popped out of the latches. They charged me $500 to fix both doors. Happened again in March 2014 on passenger side.
Driver and front passenger doors fail to open from the outside of the vehicle. I have to open back passenger door and manually engage the driver door lock from the inside. Took car to dealer and dealer stated that the charge to fix both doors would be $650. I do not understand how this can not be a safety issue that should be addressed by Nissan and our government. I guess when it comes time to purchase another vehicle I will not visit a Nissan nor infinity dealership. Nissan should be ashamed!
A D V E R T I S E M E N T S
- South Lake Tahoe, CA, USA