This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On March 26th 2016, at 2:31pm, I sat in the vehicle, turned the vehicle on and put it in the drive gear. While my foot was still on the brake, the vehicle started to roll forward. I immediately checked whether the gear was in fact in the drive mode, and both the dashboard and gear box symbols confirmed. I tried to step on the breaks, but the breaks seemed to already be depressed all the way down and locked in that position. I had no control over braking capabilities. After seeing that I had no control over its rolling motion, I quickly depressed the emergency brake. The vehicle finally came to a complete stop. Then I turned the vehicle ignition off. I was prompted to put the vehicle in park mode. I shifted the gear to park and attempted to restart the vehicle. While trying to restart it, the vehicle's break was still completely depressed, although I tried to depress it further with my foot and snap it back to its original position. After a couple of attempts of continuing this action, the brakes finally seemed to unlock and released back into its original position. I had regained control over the braking capabilities of the vehicle. Next, I released the emergency break and put the vehicle in the drive gear once again. I was able to drive the vehicle appropriately thereafter.
- Houston, TX, USA
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- Houston, TX, USA