This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on an interstate highway at about 65 mph when my van started decelerating. I tried pressing on the gas, but the van would not pick up speed. I pulled over to the shoulder and the van rolled to a stop and would not start again. I did not know what the problem was and had it towed to a repair facility. The problem was that I ran out of gas even though my fuel gauge showed that I had one-quarter of a tank. I checked online and see that there have been other complaints with the same problem.
My wife was driving her car and it said she still had 1/4 a tank of gas but as she was driving it ran out of gas even thought it was showing the tank as 1/4 filled. We took it to the dealership and the told us we needed to get a new fuel pump and it would be $700. They told me they had never seen this problem before. I don't believe them and I should not have to pay for a new fuel pump for an obvious defect.
It all started with the check engine light. I had the code read and it said the problem was the sending unit so I find out you can't just replace that you need to replace the fuel pump assembly. Alright so I have a new fuel pump put in at around $700 dollars I had the tech reset my codes so the check engine light is off. When I go to put gas in it the check engine light comes back on same code. So basically I just spent $700 dollars for nothing I take it back to the mechanic and he say I don't know it could be anything. After looking into it I'm finding out a lot of people are having the same problem. I have kids and this is my daily driver I don't use my fuel gauge right now I just make sure I always have gas. I don't think it's very safe knowing there are many Nissan vans out there with this same problem. My question is when is Nissan going to take responsibly for this mechanical problem. Recall my 2007 Nissan Quest and fix this problem before someone gets hurt or killed!
Fuel gauge system failure. Both the fuel gauge on the dash and electronic fuel gauge indicate no fuel. This problem is intermittent and causes the safety indicator light to go on. I had this checked at advanced auto. The fuel level gauge is broken. I was told that I would have to replace the whole fuel pump because the part is not sold separately. $350 just for the fuel pump. I was told that not fixing the fuel level gauge would lead to worse problems with the fuel pump. I have been dealing with this issue for a couple months now. I have failed safety inspection because the safety light is on.
On August 20, 2014 while driving back from va to md on I495, our 2007 Nissan Quest began to stalled and then the engine shuts off completely while we were in the middle of this highway. Luckily, there weren't much traffic and we were able to pulled over to the emergency lane with the vehicle's momentum. We also notice the steering wheel began to stiffen up where it was becoming difficult to steer. At which time, we also notice that the fuel gauge had about 1/4 of a tank of fuel left and the display on the dashboard had indicated 72 miles left before empty. Upon coming to a complete stop on the emergency lane, we tried to restart the car several times, but it wouldn't start. After a couple of tries, the fuel gauge suddenly dropped to E (empty) and the dashboard monitor displayed all stars (*****) which indicates empty fuel. After waiting for 1 hour, my friend came with his car and we went to a gas station and bought a container with 2 gallon of gas which we put it into the our Quest. At which time the car started normal and we were on our way. This was a very frightening and dangerous experience for us. Since the incident, the fuel gauge has been acting up and giving us false readings. Just last week when we filled up our car, the fuel gauge was displaying empty.
- Germantown, MD, USA
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Gas gauge read that I had 1/4 of tank of gas. I did not have any. I had to call aaa for assistance. Since then, my gas gauge has not been accurate. I will need to have it serviced.
While driving, the car suddenly loses power and comes to a stop. After several attempts to restart the engine I decided to check the mte and gas gauge which both indicate there is plenty of gas to continue. I had the battery, alternator and starter checked and they were fine. So I decided to add more gas then shazam it started. Please inform if there's a recall or how to remedy the issue. Thanks.
Beginning in February 2014 my Quest, owned for less than 6 months at that date, ran out of fuel when gauge still read 1/8 of a tank remained. Low fuel light did not come on, car simply stalled out and left me stranded on the side of a busy road. This had since happened four more times in the following five months. One incident left me stranded on a freeway offramp for nearly an hour with several close calls. I find it unacceptable that a vehicle I purchased from a dealer, less than a year ago, is this unreliable and untrustworthy! I don't feel safe having my family in this vehicle!
The contact owns a 2007 Nissan Quest. The contact stated that upon starting the vehicle, the engine immediately stalled. The contact stated that the fuel gauge reading indicated adequate fuel level when the fuel tank was actually empty. The vehicle restarted after the contact filled the fuel tank. The vehicle was not taken to the dealer. The manufacturer was notified of the problem and they informed the contact that the failure was under investigation. The approximate failure mileage was 105,000.
We were traveling on the highway when our trip odometer said that we still had 60miles to E and then suddenly stalled. We were able to pull over but had no clue what happened since it said we still have gas. We called our roadside assistance who brought us gas along just in case and after putting the gas in, the car started back up. Just this morning however 7/15/2014 my gas gauge was suddenly almost at E when the night before I was just under a half a tank.
My wife and kids were driving about 25 to 35 miles of speed all of sudden vehicle was stalled. After towing vehicle to home found that fuel guage doesn't showing the correct fuel level. By god grace nothing happened to my family otherwise it would have been accident that too narrow bridge.
The contact owns a 2007 Nissan Quest. The contact stated that the fuel gauge indicator displayed inaccurate information and as a result the vehicle stalled and began to hesitate because the fuel tank was empty. The vehicle was taken to a dealer where it was diagnosed that the fuel gauge needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 92,000.
I was traveling on a state road at approx. 50 mph. I was beginning to start a curvy hill and pressed the gas pedal with no response. There was no engine revving heard and the tachometer had dropped to zero and all dash lights were on as if I had just turned the key to the 'on' position to start it. There was no low fuel light and the fuel gauge indicated 1/4 tank. I tried turning the engine over, but it wouldn't crank as if it was out of gas. Thankfully there was no one behind me coming around the blind curve or else someone would have been severely injured or worse. I pressed the trip button several times on the data display and it was flashing asterisk as if it was out of gas. I walked 2 miles to a gas station and put a gallon of gas in the tank and the car van cranked right up which indicated the van was out of gas, but the fuel gauge and low fuel light was faulty. This has occurred 3 other times with my wife driving alone. Once was on a U.S. hwy. It appears there's a bad fuse or bad sensor, but we're not sure and I've not seen any recalls on this. Now we just have to keep an eye on the data display once the fuel hits a half tank. It's just not something you think to do while driving. I at least wish the trip display would pop up as a low fuel backup, but when your children are watching a dvd or the radio is on and you're concentrating on driving you don't think to press the trip button to check the dte. I wish someone would come up with a solution or show a recall. We are desperate and afraid someone will either be injured or it will do damage to the van. We can't afford to take to the dealer to pay a high price B/C my wife is in school. Please help!
In April 2012 the Nissan Quest stopped in the middle of traffic - the Nissan dealership diagnosed that the fuel pump needed to be replaced along with the sensor - charged $694. On July 8th the car stopped and the fuel gauge indicated a half a tank of gas. I put gas in the car but the gauge did not move. In researching this issue there was a recall on the 2007 Nissan Quest because of the fuel gauge. Nissan unwilling to repair vehicle. The first time this occurred it was very dangerous, vehicle stopped in the middle of a busy road - police had to be called to get my wife and daughter out of van until vehicle could be tolled. Nissan states my VIN # is not one of the recalled 2007 Nissan Quest vans. If you have a recall all vans should be covered and how do they get to pick and choose which ones.
Problems with the fuel pump/system have occurred several times. On or about 1/6/2013, while driving 20 mph and coming to a light, the car turned off. The gauge showed 1/4 tank. The mechanic replaced the fuel pump and added 1 gallon of gas. Next day, the same thing happened as approaching a red light. Fuel level still at 1/4 tank. Mechanic added gas and the car started. Gas gauge is inaccurate and dangerous. In February 2013, on several occasions, after driving/parking the van, it would start and then turn off, start and then turn off. I was able to get it to run by giving it gas as soon as it started. On 3/13/2013, after driving the van and parking it, it would not start. It kept cranking, but nothing. Mechanic found electrical problem in the wiring and was able to fix it. On 3/28/2013, the car started and the fuel gauge dropped to empty with service engine light on. Van had a full tank of gas. Mechanic replaced the fuel pump and said there is an electrical problem with the fuel pump grounding. On a Nissan forum I discovered the following recall: "the recall affects 2005 - 2008 Nissan titan, armada and infiniti qx56S as well as Nissan frontier pickups and pathfinder and xterra SUVS produced between January and March 2006 and between October 2007 and January 2008. Due to a problem with a sensor inside the fuel tank, the gauges can show gas tanks a quarter full when they are in fact empty." I think the Nissan Quest should also be recalled because this is a very serious and dangerous problem which is endemic to these cars.
The contact owns a 2007 Nissan Quest. The contact stated that while driving 50 mph, the fuel gauge incorrectly displayed that the fuel tank was half full. The engine stalled without warning due to the empty fuel tank level. The vehicle was refueled and resumed normally. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the problem. The approximate failure mileage 152,617.
A D V E R T I S E M E N T S
- Laurel, MD, USA