This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Same as most others on here, we were driving and the vehicle ran out of gas. Gas gauge read just over quarter of a tank, yet was actually empty. We do our best to get it filled up at a half tank, but this is the third time this has happened in a year and a half. We've gotten two letters from Nissan informing us of the issue, but it's starting to appear as though nothing is going to be done to fix this safety issue. Hopefully someone doesn't have to die to get them to stand behind their product. Obviously there's a defect.
The contact owns a 2007 Nissan Quest. While driving 55 mph, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was taken in for diagnostic testing and the result was a possible misaligned crank position sensor. The contact received notification of NHTSA action number: PE14012 (fuel system, other); however, the part to do the repair was unavailable. The manufacturer was notified, but the contact was not offered a remedy. The failure mileage was 75,000.
The gas gauge is saying that there is over a quarter of a tank and the vehicle runs out of gas. This was happening occasionally. Now, it is happening more and more. Now, I feel that I must fill up every few days so I am not left stranded again. First time, close to home. Second time on my way to work on a major highway (very scary). Third time, close to home again. I was told that a recall was to happen over the summer of 2015 but can not find any information about it.
Vehicle stalled on morning drive to work. Over 1/4 tank of gas according to gas gauge. Had vehicle towed to auto repair where they determined it was a failed fuel pump. When the removed the gas tank to replace the fuel pump the mechanic said there was very little gas in the tank. They replaced the fuel pump and charged me $736. When they tested the original fuel pump, it operated below the manufacturers specifications. The mechanic stated that trying to restart the engine with little gas in the tank (faulty gas gauge) caused the original fuel pump to overheat.
First of all, this is related to NHTSA action number PE14012. I just got off the phone with Nissan and was told that there is no program or fix available for the problem. You closed this investigation on January 13, 2015 based on Nissan telling the NHTSA that they were going to do something to rectify the issue. It is now July 15, 2015, 4 months after I was told by Nissan Consumer Affairs that they would have a fix by July. I believe that Nissan lied to you to get you off their backs. Their fix so far is to tell me that I need to fill up the gas tank when it is half full.... in a day and age when every car has a red light that comes on, this is ridiculous for me to have to watch my gas gauge or mileage in order not to run out of gas when at full speed! this is a safety issue. I had the vehicle stop on my in the middle of a very busy intersection... other cars had to slam on brakes and since I was making a turn in a space of oncoming traffic... they had to swerve to avoid me! my wife also had it cut out on her, but fortunately was just pulling into a station to fill up. Please reopen this investigation to put Nissan on notice. They are doing nothing. I even offered to my dealership to pay to have this fixed and they couldn't do it because there aren't parts available. Nissan lied to you. Get 'em! I am going to send a copy of this to senator johnny isakson and congressmen rob woodall, tom price, lynn westmoreland, jody hice, doug collins, barry loudermilk, david scott, austin scott and tom graves. All of whom are personal friends of mine. Thanks for your attention to this matter.
- Peachtree Corners, GA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2007 Nissan Quest. While driving approximately 30 mph, the fuel gauge displayed an incorrect reading indicating that the fuel tank was full when it was really empty. As a result, the vehicle stalled. The vehicle was refueled and resumed normal operation. The vehicle was taken to the dealer where it was diagnosed that the fuel pump assembly would need to be replaced. The vehicle was not repaired. The approximate failure mileage was 108,000.
Fuel gauge, read approximately 1/4 of a tank. Car began to sputter and buck, as if the car was out of gas. Nearly got into a multiple car accident. Luckily able to pull off the road and get car into a gas station. Put gas in the car, ran fine, but gas gauge is still innaccurate
Took the car in for the yearly emission test and it did not pass. It states code P0462. Had the Nissan dealer also check the vehicle and it also states that the fuel gauge is not working. Check engine light is on. Nissan is not returning back my calls and I received a possible recall noticed on January 2015. I am up for the emission test again and need to get this fixed so it can pass it. My plates will be suspended if it does not pass. Also when I fill up it the fuel gauge doesn't move up to full. I am afraid I might run out of gas so I am consistently putting gas.... updated 09/03/15
Not sure of the milage it's been happening since before getting a notice from Nissan in Jan 2015..... we then went and had the VIN scanned at a Nissan dealership and was told it wqsn't part of the issue yet we have the issue occuring and got the notice in the mail from Nissan. Their advice of keeping it at 1/2 a tank doesnt work. It's been at a full tank and gauge still read as E with the light on. Nissan needs to be held accoutable and fix this issue. It also makes the vehicale throw a check engine light which will make the car fail smog.
Car did not start when showing 1/4 tank left. It was late at night and we figured the fuel pump was bad, so we towed it home. As a last resort before bringing it into the shop, we poured 1 gallon of gas into it the next morning and it started right up. 2nd time this has happened.
When I fill up the fuel tank the fuel gauge does not move from end (E) to full (F) even after filling up the complete tank. It takes up to 20 to 25 minutes of driving before the fuel gauge gets to full (F) position.
The vehicle stalled out and would not restart. The fuel gauge read 1/4 of a tank but the vehicle acted like it was out of gas. We put gas in the vehicle and it started. We were informed there was an investigation into the fuel gauge problem but no solution. When I looked it up online it says investigation is closed. We have been told to keep our vehicle over a 1/2 of a tank at all times but this has been ongoing for several months and still no resolution! I am not happy with Nissan and this is the second problem that Nissan has not stood behind and no recall at this time!
The contact owns a 2007 Nissan Quest. The contact stated that the fuel gauge level and low fuel warning light failed to function properly. In addition, the check engine warning light illuminated. The VIN was not included in a manufacturer recall related to the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 120,000.
I was driving 65 mph on the freeway, when suddenly my vehicle lost power. I was able to coast to the side of the road, but was partially on the freeway still since I was on an uphill incline. My gas gauge showed 1/4 tank. This was the 3rd time in 2 months that I ran out of gas when my gauge still showed plenty of gas. The first time, I was towed to a repair station, only to be told that I was simply out of gas. This last time was scary since I couldn't get safely off the road.
I was driving minivan back home with my daughter after her dr.'s appointment. My fuel gauge was showing that I have close to 120 miles to empty the tank. All of a sudden my van lost the engine power and started shaking and finally completely stopped after few hiccups. I was able to move it in the middle turning lane as soon as it started shaking and I realized a problem. This saved me and others from being in an accident. Also, I was at a lower speed and going up hill and that helped me manage to move in the middle without causing an accident. If I had on a highway and running at a highspeed, I would have caused a big accident involving many vehicles. I found out that may gauge wasn't reporting the fuel properly and I ran out of fuel. When I put some gas from a can, I was able to start the vehicle. Since that day, my fuel gauge is not accurate. I have to keep my gas filled up just to avoid any such happening again. I have also experienced that since I started having this problem my vehicle also started engine power loss at lower speeds. At times, it looks like the engine is going to stop and then it will get a big jerk and start to move normal. This kind of behavior is not normal and may result in a unsafe/dangerous condition on the road. This a problem with the gauge/fuel system or may be the computer itself that should be addressed and should have a recall on it.
I bought a 2007 Nissan Quest with 138000 miles and a full tank of gas according to the according to the needle. With just 130 driven in 5 days I lose all power steering and brakes on a busy road. After leaving my car at a mechanic shop for the weekend I came across my paperwork which included a campaign notice regarding the fuel gauge and that I should take my car to a dealership for them to replace once the parts become available at my cost to me for repair. After finding out there was absolutely no gas in the van I went to the dealership and they state there is nothing they can do. Even though I have written notice that they will repair at no cost for labor and parts they will not honor their notice. I must now pay out of my own pocket.
A D V E R T I S E M E N T S
- Boone, IA, USA