I also have a Nissan Quest SE that needed the timing chain fixed! Being a part of a family of four and this car is embarrassing in all aspects. The timing chain is in the phase where it stops the car when it feels like it and makes the break rattle and it gets tough before it loosens up, but by then you would have hit someone, caused an accident or killed yourself. It's an inconvenience having one car for the family and the dealer says it's going to be $4000 to fix it! We took good care of this car and we took it for state inspection and it failed... Then took it to get fixed and the diagnostics said biggest day timing belt failure!

I went to a Nissan dealer and was told the car is not worth $4000 to get fixed.

It started as a low rattle in the engine. On cold start the rattle will be there but would go away after a couple of minutes. Thought I can go on like this. by 3 months it became worse and the rattle did not go away even after driving for 10 minutes. had to get it fixed. My local mechanic refused to touch it. Took it to Nissan dealership and they fixed it for around 1800.00. those idiots punctured one of the coolant hoses and refused to take ownership of it. I know it was they who messed it out. because i never had this issue before and it is pretty close to the timing chain area. had to get that fixed for another 400. I WILL NEVER BUY a NISSAN AGAIN !!!

We first took our van in for basic stuff like oil change etc before we took a long driving trip. First issue that came up was the struts needed fixed. Did that. Before I drove it off the lot I didn't like the sound of the engine. After a week we took it back and found out it was the timing chain and tensioners. Fixed that. After a few days of getting it back the engine still didn't sound good so we took it back and learned it was the wheel bearing. We did not have time to fix this before our trip so we drove about 2400 miles with an annoyingly loud engine. Came back, took it to a local guy to fix the wheel bearing, and he noticed that the nissan dealer who had "fixed" our other problems had torn the boot near the wheel bearing. So we will be taking it back for the fourth time to hopefully be fixed for good.

I truly love Nissan and have had a total of 5 Nissan cars between my wife and I within the last 12 years of our marriage. This is my third Nissan Quest we've owned. The first was brand new when we got married and it was a great van, 2004 Quest SL in Light Blue. The next Quest was a 2004 Nissan Quest SE which was used and very abused by the previous owner, but we gave it some TLC and it ran great for another 50k miles. The most recent is the one that upsets us the most. It is a beautiful white Nissan Quest S and it's been great. We bought it with 75k+ miles and have taken very good care of our baby. We love it, but this noise started and we couldn't figure it out until a Nissan Mechanic told us about this known problem, in which Nissan Corporation also has known about, with the timing chain. It is very annoying, but more fearful of it breaking down on my wife away from home with the three small kids.

Why is it that Nissan can know about this problem and stay quiet about it. We want to continue to buy Nissan, but why should we? Why is it that Nissan won't step up to the plate and have it fixed. This van has probably another 150k miles on it with no problem, but only if this problem gets addressed. I am tired of getting the run around from the local Nissan dealer in Melbourne, Florida about the van and not wanting to address a known problem. We are currently looking to get another van, but unless we get some type of professional and courteous response from Nissan this will be our last Nissan we ever buy. I never thought I would say this this, but I think I will go back to an American car maker and at least keep the money within our own country.

So I am going to start my new car shopping and will definitely look into buying american, after so many years of buying imports.

This is by far the worst case of negligence I have witnessed from an automaker! Again NISSAN ignores and covers up a KNOWN problem. The timing chain “death rattle” is highly annoying and makes the owner feel as if the engine will “go” at any minute. The fact that the repair/replacement cannot be performed without removing the engine from the car is appalling. The poor design on the tensioner guide is well document by NISSAN and yet they continued to pass off inferior products to unsuspecting customers. Truly, truly, disgusting behavior from an automaker.

To ease their conscious they issues a TSB on the subject. What they need to do is issue an IMMEDIATE RECALL on all vehicles affected. My dealer quoted me $2800 to fix this defect. $2800! $2800! Are you serious? NISSAN/S lack of consideration for the customer is inexcusable. Last NISSAN product I EVER purchase!

I purchased my 2007 Nissan Quest from a Nissan lot but their used car division. The car was thoroughly checked out by their service dept. before I paid $8000 cash for it in October 2014. After driving it for around 3 months a high pitch, very annoying, squeal started coming from the front of the van. I took it to my mechanic thinking it had to be the brakes since it was just put on a diagnostic machine at the Nissan service center I never imagined it was anything else but the brakes.

When my mechanic called and explained to me that it was the timing chain and he investigated online about it, because there was no way the timing chain should be going out this early, he found a lot of complaints about the "boots" failing and that Nissan was aware of this problem and they were doing nothing about it. My mechanic refused to repair it at that time because of the issues with Nissan and he did not want to purchase the same crappy parts to replace the failing ones and then they fail again and maybe this time someone dies and he be the responsible party.

He insist that I call Nissan and have them fix it and see what they were willing to do. when I called the salesman who sold it to me 4 months prior and explained what was going on he seriously apologized but said there was nothing he could do. I then called the service dept. to get a very rude and cocky man on the phone who informed me that just because there was a lawsuit doesn't mean they are at fault and wanted me to pay them $1800 to do the work. Needless to say they did not do the work and my great mechanic did the research and was able to get the after market parts that were corrected and did the work for me.

I have the old parts including the "boots" and a new boot to compare the defective ones with. My mechanic made it very clear that if I wasn't annoyed with the squeal and would not have brought it to him that my family and I could have possibly been killed when my timing chain came off and in his opinion I was already on borrowed time.

I have recently complained to Nissan USA regarding the findings of chain rattle noise and the associated dealer cost to repair of $2000. Nissan said that they can not help due to being outside of the warranty. However, they have issued service bulletins to repair this issue. Timing chain and not to worry about a belt maintenance/replacement was one of the main decisions to buying this car. It is a disappointment to see the chain failing at this low miles and without support from the manufacturer. This needs to be a recall issue, and being ignored nor honored by Nissan is unacceptable. This is my third Nissan and I am very disappointed with the lengthy Nissan response of "sorry we can not help". From my research, in order to do this pain in the --- jobs one must replace the most likely broken plastic guide, the tensioner and all three chains. This is a major job, if not fixed properly could cause the chain to fail leading to motor needing replacement and possible injury. This is a safety concern all Nissan 3.5L engine owners will most likely face. If you are having this issue, i would suggest filing a complaint with http://www.safercar.gov/ . No more Nissan for me!