This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was experiencing brake rotor shimmy on an 06 Quest. Went to dealer near where I live now. Bought vehicle in tx- new-. checked with dealer and said I wanted my warranty rights upheld to replace 2 front rotors, which are beginning to shimmy badly, creating a safety concern for me. Dealer said that I would have to pay 39 dollars for West hills Nissan Nissan to inspect the vehicle. Dealer also proceeded to explain all the reason why they may not honor my warranty. Dealers first question was did I buy the vehicle there, which started the 20 possibilities scenario. I left the dealer, angry and expressed it to them. Complaint filed with Nissan who seems to have much of their customer service in manilla or india, very poor communication with them also.
- Pgh, PA, USA
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- Pgh, PA, USA