This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The last number on the odometer reading is not readable. I have seen several cars with this same problem. I called Nissan and they opened a case. The case number is [xxx]. a Nissan dealer in Pennsylvania called me and told me it can not be fixed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2004 Nissan Quest. While driving approximately 10 mph, the contact the slip, ABS, and tcs warning lights illuminated on the instrument panel as the vehicle suddenly stalled. The failure recurred four times while traveling at various speeds. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 102,000.
The contact owns a 2004 Nissan Quest. While parked, the contact noticed that the instrument panel gauges were not providing any accurate readings. The contact stated the vehicle had been parked for two days during a hurricane prior to the failure. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 66,100.
I have had an intermittent electrical issue with my Nissan Quest for the last few years (since 60,000 miles, now at 100,000 miles). The dealer has been unable to properly diagnose this issue over a period of years, and it is a safety concern. Suddenly the speedometer drops to zero when I am driving and all the dashboard hazard lights go on. When I am able to pull over and turn off and restart the car, the check engine light remains on and the car is ok for a few days/weeks/months. Then it all happens again. They have changed sensors, tightened all electrical connections, and now would like to change the ABS actuator assembly. I notice online that this is a problem that many owners of 2004 Quests have, and seems to be a serious safety issue. I have not allowed my children to drive my car. I feel this needs a recall from Nissan to correct.
A family trip from St augustine heading southbound on I-95 towards w.palm beach 75 miles into journey the vehicle shuts down with no warning signs. Had this van towed to nearest repair shop 25 miles and had the throttle body replace. There was no check engine light on prior to this repair. Parts that was defective was the throttle body, ignition coil and was told by repair shop a possible defective fuel injector.
- Winter Garden Fl, FL, USA
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See link questdriver.com/node/546my ECM went out on the highway, leaving my wife and a van load of kids stranded. My warranty had run out and the mechanic I brought it to told me it was rusted out and caused a fire in the ECM. The frame has a design flaw that allows snow and water to sit in the mount that holds it causing it to rust out.( the replacement has holes in it so this doesn't happen again showing that it should have been recalled! I am having the same trouble as everyone else, I get a run around from Nissan that I have to take it to their dealership pay $1500 repair bill and if there is a recall I might get paid back! I don't have $1500 to blow I have a family that needs a reliable van!
1). transmission - 29,889 mi. To present. Serviced 6 times. Constantly shifts up and down at school zone speed, loud clunk when decelerating at 40 mph, loud clunk when decelerating in highway exit curve. Dealer says everything is working to specs...nothing fixed. 2). brakes - 46,363 & 55,204 mi. New front and rear brakes installed. At 73,014 miles van needs new brakes and rotors. 26,651 highway miles. Wallace Nissan service said Nissan used undersized rotors for vehicle weight and tire size, hence need for frequent replacements. 3). electrical - 04/05/2010, 64,194 mi. The vdc and ck engine lights came on, van speed very erratic...5 to 40mph all by itself, stalled several times. Dealer computer diagnosis...faulty sensors in crankshaft and camshaft $209.07. 10/03/2011, 72,547 mi. Same vdc and erratic speed. Dealer's initial diagnosis, faulty throttle sensor, installed new sensor...same problem, upon further investigation dealer found the ECM unit was totally corroded and had to be replaced. $962.16. Nissan mechanics say it was a faulty design location of the ECM right under the windshield wiper cowling which allowed water to enter the ECM, corrode it and cause its eventual failure. In subsequent year models of the Quest, Nissan moved the ECM to a more protected area. 4). electrical - sliding rear door sensors continue to fail as the door shuts to prevent injury to a person with a hand in the way. Sliding doors continue to rattle even after 6 service visits to fix it. 5). electrical. Rear hatch motor and lock mechanisms continue to break down even after 6 service visits and $1,164.94 in repair costs. 6). other problems involve: Faulty backup sensors, serviced 4 times $285.88. Same drive belts replaced twice within 26,651 miles and $250, leaking sunroof and skylights, Nissan had to replace the entire roof because of severe rust. Overall, van is crap!
We were northbound in motion just leaving a light controlled intersection, on a green, when struck extremely hard on driver side. We were in motion and other person attempted to come from westside exiting a bakery, mid street, to make left turn and head same direction as us (northbound) but failed. Other driver said two vehicles stopped and waived her out. She sped across two southbound lanes, did not stop in the turning merging lane, kept going straight across those 3 lanes, her front end struck driver side door traveling down the right side of our minivan, crushed middle door the hardest, to driver side rear wheel well. We never saw her. Damages totaled $4,784.39. Vehicle towed to cerritos Nissan body shop, from lake elsinore. Impact severe instrument panel showed warning the side door open. The problem is, repairs completed on 9/28/11, we go to pick up vehicle, when we are about to leave, we see the odometer indicator and fuel gauge not displaying any numbers. Both gauges working fine, prior to accident. Bodyshop took a picture upon the vehicle's arrival of the display panel documenting mileage and fuel. However, now cerritos Nissan, after having care, custody, and control of the vehicle, for 3 weeks, claims that the liquid crystal just went bad due to age of car. Moreover, want us to pay to fix it. There was no problem prior to the accident or car"S arrival to the shop. Diagnosis of the problem, I find this response suspect. The shop also indicated many times customer leave the shop and call back with this complaint. We never left the premises. I goggle this issue shows due to moisture or cold weather is a cause for this issue occurring. Was the vehicle left unprotected and subject to conditions to cause this" questdriver.com/node/764#comment-1666 please investigate.
The contact owns a 2004 Nissan Quest. The contact was standing outside of the passenger side automated sliding door placing a child seat in the vehicle when her child depressed the close door button. The automated sliding door closed without detecting the contact was in the path of the door. The contact sustained scratches and bruises to her left leg. The vehicle was not taken to the dealer for diagnostics and was not repaired. The approximate failure mileage was 60,000.
My 2004 Nissan Quest began shutting down while driving, even at significant highway speeds, requiring the vehicle to be pulled over and restarted. Vehicle has 69,923 miles at the time it was diagnosed with a corroded engine control module that needed to be replaced. I now understand this is a common problem that seems to be more of a design flaw than an "environmental factor" as Nissan calls it. This vehicle has been well maintained. I did not expect a $1,500 repair bill nor did I expect such a compromise to my families safety while driving on the highway. It just shuts down without warning, no power, no ability to control the vehicle!!! I was lucky.
Warning lights "slip", "tcs off" and "service engine soon" would intermittently remain on well past ignition -- usually after the engine had struggled to start. Dashboard "tcs on" switch did nothing to remedy this. Sometimes, even when the van was being driven at 25 to 55mph, these lights would suddenly pop on and the engine would stall out, depriving me of most of my steering and braking capabilities with traffic right behind me. In my area, the main highway is heavily traveled, full of curves and often narrows to 2 lanes with very limited shoulders. The engine dying unexpectedly on this road is a safety hazard not only to everyone in my vehicle but to oncoming traffic as well. I am frequently followed by fully-loaded logging trucks and semis, whose drivers would find it extremely difficult (if not impossible) to avoid hitting me, especially if I were in a spot where I could not coast all the way off the road. After reading numerous online complaints of others having the same engine problem, I wrote to Nissan reporting the danger, suggesting a recall. (file #7197243) they refused to cover repair because my warranty had expired. Told me to take my Quest to a dealership, who wanted $104 just to hook up their diagnostic equipment, plus the actual repair costs. The problem -- a faulty camshaft sensor -- was subsequently fixed by a local shop. The mechanic there told me that the mechanics' "crystal ball" hotline was reporting frequent failures of this component -- in addition to a tsb Nissan put out on the problem. (so, they are aware!) given the importance of this sensor for safe operation of their engines, shouldn't the company address the high failure rate of the ones installed in their vehicles, regardless of mileage? I hope you will look into this before lives are lost as a result of Nissan's refusal to acknowledge and deal with this safety issue.
The contact owns a 2004 Nissan Quest. The contact stated that while driving 30 mph, the vehicle began to lose power as smoke was seen coming from under the hood. The vehicle was towed to the dealer where they diagnosed that the electrical system was completely burned. The vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The failure and current mileage was 90,000.
The car had been exhibitng various light warnings. The car was checked and the light indicators were not correct. No problems were evident. I parked the car in front of my home. Two hours after paring the car it began to smoke. The fire department was called and the fire was put out. The harness burned due to an electrical malfunction that is not considered wear and tear. It is due to a design or manufacture that put me and my property in potential harms way. This report is filed in an effort to protect other Nissan owners and to alert the company of a design flaw,
I owned a Nissan Quest 2004 3.5 sl that has 66,556 miles, I was very happy with this car until last September, when out of the blue my Nissan will brake down in the middle of the beltway or stall if I stopped at a red light or stop sign, the engine will die completely with no warning signs, I took this car to the dealer passport Nissan of alexandria va for the 3rd time yesterday because my van keep stalling any time I drive under 5mph or brake to a stop. This after I was told for 2nd time that they fixed the problem in a message they left me saying 'we were able to duplicate the problem and fixed, we had to re-program the engine idle, that is fixed we drove it many times today and definitely is fixed'. but when I drove it back the next morning taking my kids to school my Nissan kept stalling and got worse because now the accelerator is shaking the car whenever I need to speed up. Frustrated again I called the technician to let him know what happened and he told me this'there is nothing else we can do, we can't fix the problem, and my advise to you is to buy another car!!' I also got a note from the same technician saying this 'no dtc's, we are unable to duploc customer's stalling issue. Recommend trying another Nissan dealer for 2nd opinion'. my husband asked them, why in less than 24hrs their message had changed from fixed to this? they have no answers to this questions and since is not safe to drive I left my van parked at the dealer passport Nissan of alexandria va.
The bad connection to the dash lights I think involve the overdrive on & off, side door opening and back door (no problem with back door yet). There is also a problem with the front left assembly located at the tire. I make a sharp right to transfer the weight to the left and I get a bad vibration. Something is loose or bad bearings. I told Nissan of smithtown located in long island, NY about the problem all they said was "ok". they would not give me a appointment to come in. But Nissan of smithtown did charge me $90( under warr.) to have the slipping transmission looked at. Now they have law suits for other things they did from the attorney general office. I like to have my cash back. I also like to add the windshield cracked about six months ago in the middle. Must be at least two feet long. The body is twisting too much. You may reach me E-mail. Thank you for your time and consideration. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My van had the red key warning light go on and smelled like electrical burning. I had it towed immediately to a Nissan dealer kelly Nissan lynnfield MA. They did check the bulletins until after test driving it twice and burning out the ignition coils they just replaced and burned out my catalytic converter (they put a new one on without reporting it) they were advised in writing not to do any work except replace the coils they said they burned out and only then at no cost to me. They replaced more than what was originally written, charged me and when they test drove it and ruined the converter it sucked up debris into the engine and destroyed my engine. Called corporate Nissan who said they could not help ( after they gave a $300 coupon because of the deception prior to finding out about the damaged engine). It all started from a loose ground wire that caused the coils to overwork and burned out. I ended up paying about $900 for repairs because the misdiagnosed and damaged parts, now the engine is estimated at 6800. To replace. I M disabled and barely able to afford the roof over my head and food. This is unacceptable behavior, niss says the dealers are independantly owned, yet they L have the same maker. I kept the coils they put in however they removed a box with the first replaced ones and did to put them all back for me as instructed. I have two technicians one a Nissan tech who says it is directly due to kelly Nissan's misdiagnosis and driving of the car to the point of burning up the parts. What does a consumer need to do to protect themselves? the car is out of warranty. All parts except the converter they also kept and the initial coils I have. The van was towed to the shop I used and engine light came on immediately from first time driven still in dealer lot, they could to find problem although heard sound from engine and read the misfire codes until second look after it started pouring smoke out the exhaust and sound became so bad and car was deemed unsafe to drive.
I bought a Nissan Quest 2004 van from broad street Honda dealer at richmond it has serious door problem which was not locking completely and it is obviously not save for my three children. I took the van to them and the don't want to fix the problem even it is under their warranty for 3000 mile or three months even I also bought from them an extended warranty but it is useless they said even I paid 14000 dollars of it. They simply want me to give the car to them bellow the price I bought from them. I believe it is fraud a clear fraud. Please help me.
The contact owns a 2004 Nissan Quest. While the vehicle was parked for 45 minutes, it spontaneously caught fire and was completely destroyed. An investigator inspected the vehicle and concluded that the fire originated in the engine compartment due to a failure of the power distribution box. The contact has a copy of the police report and pictures of the incident. The manufacturer denied any responsibility for the failure. The failure mileage was 60,000. Updated 11/17/08 updated 11/13/08.
In December of 2006 we purchased a 2004 Nissan Quest SE. The first year was not entirely trouble free, the drivers seat would self adjust while driving. The dealer fixed it no charge. The in December of 07 the trans went out, again the dealer covered it at no charge, gave us a loaner and were done within a week. Except for the inconvenience of not having our van we were fine until now!!! in June of 08 we were going for a Sunday drive and the van just died in the middle of the street. Nothing would work nothing, no power anywhere. We called road side and all they could do was tow us to al piemonte Nissan in melrose park, il. The following Monday, the dealer calls and tells us the ECU is burnt out, and has some corrosion. It's covered under warranty so no need to far right!!! a week later we finally get a loaner, ok not too bad. Two months go by and we finally have word that we have a date when the part will arrive!!!!! the part gets installed but the van runs like crap "omg you mean they actually tested it"!!!! they now are replacing a cracked distributor, god only knows how that happened!!!! the dealr does not charge us for that, but the van still runs like crap so now they have to replace three of the 6 coils and well we had to pay over $800 bucks for that. Totally not expecting that we had to charge it, putting us in the hole even deeper. You know we haven't spent alot of $ on this car but for a 4 year old car it sure has had alot of major components replaced. The the freaking dealer doesn't test the car, so we leave and the remotes, doors, sunroof, windows don't work. The center counsil is falling apart and they didn't even clean the '!@#$% car. I take it back, rip the manager a new one, he gives me a loaner again and I'm back the next day to pick up my van, now they clean it. It's been a few weeks now and the van is fine but I often think what would have happened if it broke down in the middle of the interstate!!!!!
A D V E R T I S E M E N T S
- Newark, DE, USA