This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Nissan Quest 2004 would not accelerate beyond 20 mph. Passenger side power door opened on its own; vehicle lost power on incline. The vehicle made a loud noise, but a bracket on the exhaust was fixed to correct the nosie.
Consumer was unable to open or close the rear sliding door in cold weather. Vehicle was taken to the dealer for inspection, and mechanic determined that the door latch needed to be replaced, and replaced it. However, the problem recurred.
The driver's and passenger's side doors failed to open or lock when applied. The consumer took the vehicle to the dealer for inspection, and the mechanic determined that the vehicle was operating as designed. The consumer informed the mechanic this problem occurred more than once, and had not been resolved. The doors had been fixed twice to have the doors fixed, the left side passeneger door again and started closing by itself, and the doors had to be closed manually.
Malfunction of sliding door and air bag after recall work was performed. Neither of these systems had a problem prior to the vehicle being taken to the dealer for service. The dealer has agreed to look at the sliding door but refuses to look at the air bag problem.
- New York, NY, USA
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04 V 186 000/power sliding door: After the recall repairs were made the power sliding door would not stay latch/lock properly when closing the door. Sometimes the door needed to be slamed several times before it stayed close/lock or the door would intermittently open while in motion.
I purchased 2004 Quest in fall 2003. To date I have had the automatic door break 4 times, fuel pump and fuel chamber replaced, van will not accelerate periodically, brakes sqeak repaired but ow worse, sonar malfunction, no sound from radio/dvd/cd random occurance. The van has been in shop approximatley 10 times in ten months for extended time and problems are no better than 10 months ago. Nissan Consumer Affairs has not provided any resolution or effort to properly fix problems.
1.fuel pump failure, replaced by dealer. Transmission starts out in3rd gear vehicle will not travel over 10/15 mph. Dealer claims inadvertantly turning off od can cause this. A/C unitunable to cool off car in weather over 85degrees.
I purchased a 2004 Nissan Quest in May 2004. Had issues with persistent rattles in the driver side sliding door immediately. The vehicle was taken in to the dealer service dept in Aug 2004 for Nissan's "customer satisfaction initiative" which corresponds to tsb ntb04-053. This campaign was to install a door rattle kit fix in addition to 2 other issues. As a result of the door rattle kit fix installation, both of my sliding doors now rattle louder than the driver side door did to begin with.
Vehicle power sliding doors and power rear hatch opening intermittently while vehicle is in motion. Power sliding doors moving erratically(sometimes fast, sometimes slow). Power sliding doors pinch protection (reversal of door if object is caught in between) is not sensitive enough. Dealer states it is working normal.
Power sliding doors on 2004 Nissan Quest SE require too much force to reverse. This is a safety hazard and almost hurt one of our children the other day.
A newly purchased 2004 Nissan Quest with current mileage of around 4,800 miles when incident happened. While driving on highway, the driver side rear tire suddenly bent and smoke came out. Van was then towed back to dealership and found that the cross member was broken off. Dealership denied warranty coverage because service manager thought that such damage may have been caused by a collision, because he saw a few light scratches and a smaller than 2cm mark on the rim. I am sure that the van was not hit by anything when the tire was bent. The scratches and little mark could be caused by pulling over to shoulder with a bent tire. I pointed to the service manager that the joint of the broken cross member was full of rust, a sign of incomplete sealed over a period of time, obviously not a new damage caused by an accident. Even tried contacting manufacturer many times, but no solution was made because manufacturer makes decision based on dealership statement. Also, squeaking noise has been coming out from rear sliding doors, dealerships stated that they removed doors but no finding and problems still exist.
Power side doors will not stop forward motion unless object is within a very small safety zone approximately in the middle of the door. Also, great force is required to stop forward motion (adult male, both hands pulling hard). Finally, with child lock 'on', power button by door will still allow child to close the door from inside and crush whatever he sticks out. Nissan mechanic assured me this is by design and cannot be changed.
We purchase a 2004 Nissan Quest minivan approximately 3 months ago. The van has had door rattle problems from day one. The rear door rattled and the dealer has replaced a hinge that seems to have fixed that. Both sliding door rattle like a bucket of bolts. The car has been taken to service now 3 times for this. We were finally told that this was a known issue with the latches, but there was no fix from Nissan for this. A $38,000 vehincle that rattles down the road due to poor quality with no fix known is unacceptable.
Power sliding doors rattle severly and do not close properly. Sometimes the latch in the door sticks in the closed position and will not allow the door to close and latch. Back hatch opens on its own. This has happened 4 times, once as we were backing out of the garage and it ripped off the cover over the license plate lights. Sometimes the ignition switch will not turn to the off position. The key will not come out of the ignition if the switch is not in the off position. The vehicle has been in for service for these issues 3 times with no success.
2004 Nissan Quest - passenger sliding door would not close after repeated attempts. This has occured many times over the last four months. Dealer has tried to fix twice and have had parts on order for 27 days in which we've been without the car. Also, sliding doors do not stop when small children get between door and car.
Shortly after purchasing vehicle rear sliding doors creek and rattle. The vehicle has been to the dealership four times and problem still exhists. The passenger side door leaks after it rains and the dealership has not been able to duplicate the problem so no fix has been made. Windows periodically roll down on their own and the dealership states it's a feature but problem exhists when pressing the automatic lock feature not just the unlocking feature. When car is running and A/C is started a loud kick in the engine occurs. Van has failed to start and part had to be replaced in the engine.
I recently purchased a 2004 Nissan Quest, one week after ownership the passenger side power door began and has continued to rattle, the van has been to the dealership with no positive results, the dealer states that there is "no fix" for the problem yet althought they acknowledge the problem exists, more seriously, three times the van has failed to shift properly, upon a dead stop the van is stuck in a high gear 3rd, 4th, or overdrive. Acceleration is almost imposible and unsafe as I am unable to bring the van up to speed with the gas pedal fully pressed! the dealer was unable to duplicate the problem so it continues.
A D V E R T I S E M E N T S
- Ruckersville, VA, USA