This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headlight bulbs continue to burn out and during the last replacement of the bulbs, the collars retaining the wiring harness crumbled in my hands. Both collars look like they have been exposed to a lot of heat. Then while I was trying to remove the bulb, it came back on. The wiring socket was loose and needed pressure in order to work. This too, looked like it was exposed to a lot of heat where the wires connect to the sockets. Is this a design defect?
Your closed defect investigation into this matter stated that it was a defective bulb that was used until July of 1999. After both my headlight bulbs went out simultaneously in the summer of 2004, my mechanic replaced not only the bulbs, but the connectors too. Guess what" my headlight bulb just melted it's connector again...in 2005... using the "corrected" bulb indicated in your investigation. Why isn't Nissan and Ford and their supplier correcting this problem" it is hard to go on a trip or work at night when my other light may go out before the other is fixed. It also cost about $100 to fix.
Both of my headlights just stopped working at the same time. My mechanic stated the connectors melted. When he tried to obtain them from Nissan, he was told they no longer are available! this makes me believe that it is indeed a safety issue if they have stopped selling the connectors.
Consumer complained that the headlights go out intermittently while driving at night. Dealer was notified and they replaced the headlamp connectors, but the problems recurred.
- North Richland Hills, TX, USA
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I'm the owner of 2000 Nissan Quest, my car starting give me a problem last month when the right side headlamp its went out [failure], I did found out its somthing worng with the socket, if I used my hand hold the socket the light will came on. Now everynight if I have to drive at night I have to open the hood and used my hand to hold the socket so the light will come on.
Heater coil failed, leaking coolant inside of the vehicle. Headlights fail while driving. Gas pedal binds causing suddening acceleration. Seatbelt fails to connect fully.
Gas pedal sticks causing the van to lurch forward. Headlight socket has been replaced once and again has overheated and "fried" inside component so light bulb will not work. Switch on driver side window is no longer operable.
While driving headlights intermittently failed. Dealership/mechanic informed the consumer that the problem was caused by the electrical wiring system. The problem had not been resolved.
Faulty headlight assembly: The headlight assembly in the van melted due to heat and corrosion. The parts department of the dealership informed me that he had seen lots of this problem and always overstocked this part. Dealer stated that I must have not replaced the boot covering correctly and it was not Nissan fault I had to pay for the replacement. It happened again I got the same answer. Not Nissan fault.
While driving home after dark, I made a stop and when I got back in my 2000 Nissan Quest the headlights would not go on. After several failed attempts to get them to come on and after looking at the light bulbs and realizing they were not blown out, I finally managed to get one light on to drive the short distance home. When the headlights were looked at during daylight hours, we determined that the connectors on both headlights had literally melted away. I'd like to know, since I've seen and heard other complaints, what Nissan is doinig about this. During this terrible experience, I had three children in the car with me. I don't feel safe driving my minivan at night for fear of the headlights burning out again, or worse yet, causing a vehicle fire!!!
I have a 2000 Nissan Quest, I have had to replace the connector to the passenger side headlight 3X's since Aug of 2002. The connecto burns out. The most recent incident was 07/10/03. My husband replaced the connector and it burnt out by the next day 07/11/03. My concern is an electical fire.
A D V E R T I S E M E N T S
- Conyers, GA, USA