This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car had no previous problems as could be seen. I bought it off the lot at 72,000 miles. I stopped in the left hand lane and the car just stalled. I saw black smoke and thought I was overheating but there when I looked it was not. I was at a very busy intersection with my 10 year old daughter in the car. I decided even though it wasn't overheating to take a look at the engine. When I got out under the hood was all orange from fire. It then proceeded to blow up the whole inside and it took about 10-15 mins. For the fire dept. To put the roaring fire out. I thank god we were not inside. I lost the whole entire car.
An F-350 ran a stoplight at 50 mph and impacted the front driver side of van at the tire. The van turned upon impact and received the balance of the impact head on with concentration to the left quadrant. Further spinning, the van then impacted the side of the offending vehicle. Complaint: The air bags did not deploy. She was wearing her seat belt. She sustained injuries to cervical, thoracic, and lumbar regions of back. She was treated for 2.5 months and then released. Her head hit the driver side roof, thankfully, just above the window resulting only in bruising. Her muscles were sore from head to toe for about a month. It is quite possible that these injuries would have been minimized by airbag deployment. High impact crash to the bumper and no protection of airbags seems to be a common complaint found online. Positive feedback: The entire front end, engine, battery, etc. Compacted into a pancake, but the passenger compartment had only a small buckle on the floor board at the pedals. The engine was crushed. This was a definite positive. (unrelated to accident complaint above: The exterior handles of the sliding doors were replaced twice. Prior to the latter repair, when the passenger side exterior sliding door handle broke, my daughter's hand was cut and bruised!)
- Kernersville, NC, USA
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- Orlando, FL, USA