This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns 1999 Nissan Quest. While driving approximately 5 mph into a the parking lot the vehicle began to idle excessively until she shifted it into neutral gear and turned the vehicle off. The vehicle was towed to the dealer who stated that the vehicle speed control sensor failed. The dealer also stated that the brake system needed to be repaired. The estimated repair cost was $875. The vehicle was repaired. The manufacturer stated that they would not assist with the repair since the warranty had expired. The current and failure mileages were 78,000.
My wife was driving our 1999 Nissan Quest on the interstate the first time the driver front brake locked up. She drove the vehicle to stones river Nissan of murfreesboro, tn where they replaced the brake calipers, hoses, rotors, and pads. The brake pads wore out after only 8K miles. Took the vehicle to a different shop to have a tire repaired and the pads replaced and the driver's front locked up again on the technician while road testing his repair. This shop insisted on replacing the driver front brake hose despite knowing it was relatively new. This did not work & they replaced the brake caliper (again) and gave up after it locked up yet again. They towed it to sr Nissan, who diagnosed a bad master cylinder & replaced it. Driver front brake still locked up at the shop, now diagnosing bad ABS actuator they say was caused by the seals inside the mc deteriorating. My opinion is that this is a design defect, if particulates from a mc can float and clog an ABS actuator to the point that lockup of an individual brake occurs. ABS is supposed to prevent lockup, not cause it. The brakes are actually Ford design and implementation. I know someone who also had a Ford Explorer and the passenger front brake locked up on her intermittently like my wife's has. The ABS actuator is not available new anymore, my only recourse is to install a junk part which is most likely defective. I think both companies need to be investigated and I think Nissan should have to find a new part and pay for installation costs.
- Murfreesboro, TN, USA
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- New Haven, CT, USA