This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Nissan Quest caught on fire. The fire department extinguished the fire, but the vehicle was completely destroyed. A fire report was filed and the contact has pictures of the failure. Two days later, she received a recall notice for NHTSA campaign id number 00V419001 (fuel system, gasoline:storage:tank assembly). The dealer stated that they did not store recall information exceeding the year 2000. The contact is in the process of notifying the manufacturer. The failure and current mileages were 119,747. Updated 07/15/08. Updated 07/15/08 the consumer stated after she exited the vehicle, her son informed her the vehicle was smoking. Updated 10/22/08.
The contact owns a 1997 Nissan Quest. The contact smells gasoline in the passenger compartment when the vehicle is started. When the heat is activated, the odor intensifies. There is no visible leak. The dealer stated that the VIN was not included in any recalls. The vehicle is more than ten years old. The current mileage was 121,000 and failure mileage was 118,000. Updated 12/31/07 updated
I bought this Nissan Quest 1997 two years ago and I was told there is a faulty gas tank that can cause a fire. I contacted dealers in my area and was told the repair was done in one of the dealers but they never wanted to provided anything in writing that shows the repair. Courtesy Nissan in tampa Florida was terrible and didn't want to help, I contacted Nissan at the 1800 number and this guy chris at extension 8443 told me I was going to receive a letter showing the repair but I waited two weeks and never received nothing, when I called him back he never responded to my calls and I spoke with tammy at extension 3879 and said what chris told me was a lie I am very tired of this company lying to me everytime I call, I just wanted this people to be investigated, they have a terrible service at the 1800 number and I feel like me and my kids are traveling in a dangerous van, I won't recommend anybody to buy Nissan Quest or dealing with Nissan courtesy at tampa or the 1800 Nissan number, I wish somebody can investigate these people and do something about it, because I don't think is fair to buy a car with a dangerous recall and they don't even want to provide information if it was fixed or not or at least have it check. I won't buy a Nissan ever in my life, terrible company.
Whenever tank is full of fuel there is a big thumping sound. Consumer drove vehicle about 3 blocks, and got out of vehicle and noticed fuel spraying out, like a shower. Consumer has yet to contact dealer. Please pr0vide any further information.
After consumer purchased vehicle, and after driving of vehicle for about a day, fuel tank started to lose all its fuel. Contacted dealer, and dealer was trying to fix problem.
A D V E R T I S E M E N T S
- Jersey City, NJ, USA