This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer took vehicle to be inspected by Nissan, they feel the accident was a result of human error, also the battery forms corrosion quickly. Several times consumer has cleaned battery cables only to have the corrosion come back.
Battery blew up when car started, steering grinds on turns (won't pass inspection!), two middle windows the closing devices each fell apart at separate times, check engine light is on and won't go off, mechanics can not find source of problem.
On 6/30/01, when I started the car in my house garage and heard a deafening explosion with a big smoke that like a bomb exploded. My daughter and I was shocked unconsciously for seconds. After checking and found that explosion caused by battery which I replaced in Sept. 1999 with wondries Nissan. At that time I was told it had 4 years warranty. On 7/2/01 8:00 a.M., I call Nissan (800-647-7261) and talked to Ms. Mendozn. She asked me to tow my van to the nearest dealor gunderson Nissan. After checking, I was told the alternator is over charged and caused the battery explosion. For this kind of problem, Nissan won't take any responsibility for this incident, and I should pay for replacing these two defective parts. I am very angry about this kind of answer. I think Nissan should take responsibility for this incident for following reasons: 1. I just got 60,000 miles maintenance service with wondries Nissan in this February and they should find something wrong. 2. this is unnormal and very dangerous incident. It will cause a car accident if this happened on the freeway or cause a fire, because the parts problems. 3. the car designer should predict this kind of problem and design the safety measure. I hope you can investigate this incident.
Dealership service department personnel refused replacement of diagnostic computer despite existing service bulletin on false errors by diagnostic system; refused service on "buzzing" from exhaust system despite existing service bulletin on problem; refused addressing battery corrossion despite recall having been issued on like problem for batteries installed on same model year Quests built on different covered months.( dot number: Tire size: 205/75/R15 )
A D V E R T I S E M E N T S
- Lafayette, CO, USA