This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
(this is my second complaint lodged on this site regarding the same issue. See my earlier complaint for additional details on the possible causes.) this is the fifth/5th time the front-passenger-side lap belt retractor (mounted at the bottom of the door post / body frame) has jammed over the last 5-6 years or so. The replaced part is working for shorter and shorter periods before another failure. Could this be due to aging of the stock of replacement parts? see Nissan dealers records for exact dates: Falhaber Nissan, Inc. 8680 colerain ave. Cincinnati (grosbeck), oh 45251 (513) 385-1400 (sales, service, body shop). It will not extend more than about 8-12 inches before the ratchet mechanism "catches" and prevents the seat belt from reaching over to the buckle by the center console. On the surface there seems to be nothing unusual about the installation -- the unit is bolted in, and the belt simply feeds through a slot in the trim plastic. In frustration I discovered I was able to get it to extend a few times more by very rapidly snatching the belt until it would catch, I suppose simulating the deceleration of the vehicle during an accident (and the acceleration of the spring winding mechanism trying to restrain a "body" from flying through the windshield). Then after retracting fully the belt would then extend fully for a one-time use, but only to seize up again after retracting. But this worked for only a very brief period (couple of days) then even that would not work. From my own experience I suspect this problem is more prevalent than the few records on this web site would indicate. I suspect the engineers at the factory are not getting the feedback they need to correct the problem from the dealerships that (I presume) are reimbursed by Nissan for repeatedly performing this free-to-the-consumer service.
The contact owns a 1995 Nissan Quest. He was the original owner of the vehicle and there were 5 safety recalls on the vehicle. Each of the safety recalls were related to the vehicle, and he never received any safety recall notice. There was never a change of address since purchasing the vehicle. The contact would like to have all of the safety recalls repaired, and an explanation from the manufacturer stating why he never received a notice. The current mileage was 72,792.
This is the third time the front-passenger-side lap belt retractor (mounted at the bottom of the door post / body frame) has jammed over the last 3-4 years or so. See Nissan dealers records for exact dates: Falhaber Nissan, Inc. 8680 colerain ave. Cincinnati (grosbeck), oh 45251 (513) 385-1400 (sales, service, body shop) it will not extend more than about 8 inches before the ratchet mechanism "catches" and prevents the belt from reaching over to the buckle by the center console. Due to the frequency of failures, I wonder if I am simply getting recirculated used parts? the man in the parts department of my dealership says these are not stocked, has not noticed any "run" on this kind of item, old ones are destroyed, and they only install new ones. Something not right. My driver's side and the middle and rear row seat retractors have never had a problem. My wife and others do nothing odd out of habit that I can tell as far as using that one belt.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA