A loss of drive power increases the risk of a crash.

Engine And Engine Cooling — Engine — Engine Control Module (Ecu/Ecm) — Software
Hybrid Propulsion System

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Actions

Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Documents (14)

• Defect Notice 573 Report
• October 4, 2021 DEFECT INFORMATION REPORT
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - Nissan REVISION 1 R21B5 2014-16 Pathfinder HEV_Murano HEV HPCM Reprogram - Dealer Announcement
• Manufacturer Notices(to Dealers,etc) - INFINITI CAMPAIGN BULLETIN Hybrid Powertrain Control Module (HPCM) Reprogram Voluntary Recall Campaign Reference:R21B4 Date: December 9, 2021
• Nissan November 24, 2021 DEFECT INFORMATION REPORT
• Manufacturer Notices(to Dealers,etc) - INFINITI R21B4 2014-17 QX60 Hybrid HPCM Reprogram - Retailer Announcement
• Manufacturer Notices(to Dealers,etc) - Nissan R21B5 2014-15 Pathfinder HEV 2015-16 Murano HEV HPCM Reprogram - Dealer Announcement
• Recall 573 Report: November 24, 2021
• Interim Owner Notification Letter(Part 577)
• Manufacturer Notices(to Dealers,etc) - INFINITI CAMPAIGN BULLETIN Hybrid Powertrain Control Module (HPCM) Reprogram Voluntary Recall Campaign Reference:R21B4 Date: February 23, 2022
• Manufacturer Notices(to Dealers,etc) - Nissan REVISION 2 R21B5 2014-16 Pathfinder HEV_Murano HEV HPCM Reprogram - Dealer Announcement
• Remedy Instructions and TSB
• Remedy Instructions and TSB

Click a tab for more information.