This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 6/9/24 I was traveling South on Interstate 77. I had intelligent cruise control set. I heard a little chime noise go off and looked at my dash to see what it could be. I noticed the intelligent cruise control was turned off. So I gave my car gas to get it back up to speed. The engine just reved and that is when I noticed that my car was in neutral. This was not operator error. I had both of my hands on the steering wheel and nothing hit the shifter to put it in Neutral. I have an appointment with Nissan on Monday 6/17. Back in Feb 2023 this same car put itself in neutral at a stop light. I could not get it to go into drive. I shut it off and turned it back on and it was able to go into drive. I took it to the Nissan dealer on 2/14/23. They said it gave a code that they never saw and would look into it. They did nothing to the car at this time. They never got back to me and I never inquired about it because it never went into neutral again by itself until 6/9/14 while driving down a busy interstate. This time I was very scared and felt like this was a dangerous situation and a safety concern.
Issue is related to insufficient starting and propulsion of the vehicle after the idle stop feature has stopped the engine. After the idle stop feature turns off the engine [upon stopping of the vehicle], the engine does not start quickly and efficiently. You take your foot off the brake, the vehicle begins to start, then you push on the gas, the engine/vehicle then hesitates and stutters, and then the engine finally fully engages and moves the vehicle. Engine doesn't seem to be getting sufficient fuel. NOTE: THE MOST CONCERNING ISSUE is that upon pushing on the gas after idle stop, the vehicle has automatically slipped into Neutral [two recent incidents], basically stalling the vehicle in traffic (until the RPMs reduced and it could be put back in Drive). This is a safety concern if I am beginning to take a left-hand turn or pulling out into oncoming traffic. I have to now turn off the idle stop feature each trip to avoid this safety concern (unless I forget). I will be bringing vehicle into the dealer for service soon - but I am not confident this is going to effectively diagnosed or resolved.
The contact owns a 2023 Nissan Pathfinder. The contact stated while driving 35 MPH, the vehicle shut off. The driver was able to restart the vehicle after several hours. The check engine warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. Additionally, the contact received an email informing him there was a possible failure with the emission, a control malfunction, a misfire, or a malfunction. The message also stated do not drive vehicle. The contact called the manufacturer, and a case was filed. The failure mileage was approximately 5,931.
My car has been flipping into manual mode from a stopped position. It-??s happened about a dozen times at this point. I-??ve taken it to the dealership multiple times. The first time I took it in they said they did some software updates. A few weeks later it happened again. Took it back in-?? they said they couldn-??t find anything wrong. They tried to tell me it was -??user error-??. Since then it-??s happened multiple times. It-??s always from a stopped or slowed position such as a red light, stop sign or yield/merge. I-??ve almost been rear ended on 2 occasions because I try to accelerate and the car will not go and once you realize it-??s in neutral someone is already slamming on their brakes behind you! The most recent time it happened with my children in the car! This is unacceptable. I driven Nissans for over 20 years and never had an issue. I currently lease this vehicle. I have 5 months left and I-??ve been begging the dealership to get me out of this car-?? I told them I-??d drive anything but this. And they won-??t. I-??ve been dealing with Nissan consumer affairs which is a joke! I-??m at my wits end.
I found my new 2023 Pathfinder at Kraft Nissan in Tallahassee, Fl but since I live in Ga I wanted to avoid paying taxes to transfer to Ga. I contacted Woody Folsom dealership in Vidalia, Ga who contacted Kraft and did a dealership trade. Woody Folsom dealership sales rep delivered to my home on [XXX]. On the same day as delivery, I drove the car to for about 30 mins and stopped at a red light. The auto stop feature was on - My car went from Drive to Neutral then OFF! I could not restart the car. I was in traffic with other vehicles who were blowing their horns at me. I did put on my flashers. I waited several minutes after attempting to start the car when it finally started again. The car went back to Vidalia to be serviced and I was told it was fixed and a battery had to be replaced. Again, this same scenario occurred multiple other times. [XXX] I was pulling out of Zaxby's and my car stalled on me, the turning lane for the cars on the opposite of rode was available so I pulled into it with my flashers as my car completely turned off. I had difficulty again starting the car back up. After several minutes of being turned off I was able to start it again. ** other issues [XXX] I was idling at a red light and car went from D to Neutral then completely shut off. [XXX] I was idling in a parking lot waiting on a friend. A light on the dashboard came on indicating the car would be shutting down as to save battery. The car turned off. When I went to start the car again, it would not properly start. It sputtered. I gave it gas and no change. I put car in reverse and tried to go forward which it continued to sputter then turned off. I attempted to start the car but it would not. After letting the car stay off for several minutes it finally started. [XXX] After driving the car for about 30 mins with no issues then shutting off - I tried to start car again and it started the sputtering again. Same deal - let it sit then try again with it starting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
- Quitman, GA, USA
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Vehicle was traveling at 55 mph. Vehicle shifted itself into neutral, engine began to rev, vehicle began to slow to approximately 50 mph, engine shut off at 50 mph, vehicle immediately locked brakes up and skidded to a stop in middle of highway. Vehicle would not turn back on initially. After a minute or so, vehicle restarted but showed that it was still in drive, had to be placed into park before being shifted back to drive. Second issue, the second row rear seat has a electronics issue. The rear seatbelt alarm chimes consistently with a warning saying the seat belt is not bucked when the seat is empty. Only resolution to temporally fix the problem is to keep the rear middle seatbelt buckled at all times.
I bought my 2023 Pathfinder FWD brand new in September, 2023. First few days I bought it it would switch to neutral or cut off while sitting at a light. It is now December and the ac/heater when on full blast reduces to mild on it own, the remote start no longer sets car temp based on outside time, the light in car doesn't come on when open doors, if key is in car and car is own it will lock by itself, the radio will play 5 seconds then turn off and go to a different screen, at times the screen will go from screen to screen on its on and will randomly switch to manual when i am stopped at drive through or backing out and putting in drive. Very frustrated with my purchase.
Stop & start fuel saving system, which automatically engages while waiting in the traffic, is malfunctioning. In the best case scenario car switches the gear to Neutral when releasing the break pedal to auto-start the engine. Another variation is shutting down the engine when attempting to drive off from the traffic lights or intersection after even a short stop. In a occurrence of this issue engine must be manually started like if it was parked. Last scenario, which happens to be the most dangerous, combines both previously mentioned behaviors and the fact that before the engine stops or gear switches to Neutral, car may roll into the intersection and stop there, potentially leaving the car in a crash course with other cars. The last scenario is especially critical on left turns with no traffic lights. If driven by less skillful drivers this leads to some very nasty situations on the road. Nissan doesn't offer a menu option to permanently disengage start & stop system. One has to always remember to turn this function off after each car-start. Finally, turning stop & start system off results in significantly higher fuel consumption.
Dear NHTSA, I would like to report a safety issue while driving this vehicle on Interstate 35E North of downtown St Paul, MN. While driving in traffic I went to move into a lane to the right allowing us to move in a less congested lane of traffic. During the move I pushed the pedal to full and the engine just shut off/cut out and stalled while in the middle of moving lanes in fast moving traffic. The vehicle jerked and slowed then the engine can back to life (fired back up) and my wife was screaming at this point that we were going to get us killed with traffic behind us moving at 60 plus mph. First my wife blamed me for this issue and I explained the vehicle just shut off under load and I was doing nothing wrong. This issue needs further attention or intervention from a higher authority than a dealer. Also, the emergency braking does not work on this vehicle going forward or backwards with all systems turned on. It has been at the deal for 7 days as of today Sept 12, 2023. This event took place on Sunday September 03, between 3:30 PM according to our tracked google map trip. Sincerely yours, [XXX] & [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. Loud Noise when starting the engine - Noise like a train 2. I-??m driving along and my car just starts vrooming it-??s stuck between gears. It cuts off and changes gear to Neutral or just cut off. Cars behind me literally almost wrecks everytime. 3. Panel on the driver side warf and came loose at within 7 days of purchse 4. Oil Light came on- frighting 5. Loud Noise from windows when driving - Loud. All of this happen within a week after (Jan/2023 ) purchase. Reported to Dealerships and Nissan Corp. I requested to return the vehicle they said NO. I stated that the vehicle is unsafe to drive. At First Dealerships said they could't duplicate the problem, after many trips to dealships they said it was the fuel pump. I have been waiting on a fuel pumps for months. The bottom line is that the vehicle is unsafe to drive and cut off unexpectly whenever and has put myself and others in harms way. As of today I am still waiting on the part for my vehicle. Nissan nor any of the dealership has provide me with transporation while I am waiting. Please Help.
A D V E R T I S E M E N T S
- Mooresville, NC, USA