TSB Document:

Affected Component: STRUCTURE

Summary
DIAGNOSING DOOR LOCK OPERATION SERVICE INFORMATION If a customer describes a concern of a door not opening and/or unlocking properly, on any of the APPLIED VEHICLES, use the Questions for the Customer below to help reproduce the concern, and then follow the SERVICE PROCEDURE starting on page 2 to determine if the Door Lock should be replaced.  Do not replace a Door Lock unless instructed to by the SERVICE PROCEDURE. Questions for the Customer:  When did you first notice the issue?  Is it consistent or intermittent?  Under what conditions does it occur?  Does it seem more likely to happen to a specific passenger/person in your family?  Has there been any change to the issue since it first began?

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Date Published
DEC 12, 2022
NHTSA TSB #
10229661
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