This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down a newly built road at 48 mph and all of a sudden it sounded like something was coming apart at the front right end of my vehicle. Everything sloped that way and then I was jerked to the right straight into a curb and then I hear a big boom. My psi went to 0 in my right front tire and I tried to steer left but I couldn't. My back end went into the air about 2-3 feet. I finally came to a stop on the side of the road about.3 miles from where the issue started. I was lucky I did not veer into traffic because I could not control my vehicle. After gathering myself and calling the police I got out of my vehicle to find that my front right wheel assembly fell apart. The officer and I searched thoroughly to find that I did not hit anything. The bolt was missing from one of my control arms. My wheel was turned sideways going east and west instead of North and South. I had the vehicle towed to a Nissan dealer and it has been a nightmare. The tech that is not certified or does not have the devices to make the call if it was a technical failure says that he has been told by the regional corp rep to let him no if he can locate a part that seems to be the issue. The dealer tech couldn't see anything so the regional corp tech will not come and take a look at my vehicle. My insurance has deemed it a mechanical failure and they are waiting for the results of Nissans diagnostic test which is not happening because the regional rep won't come and take a look at the car. There is no body damage except for where the front right wheel was pushed into the front right quarter panel.
The contact owns a 2022 Nissan Pathfinder. The contact stated that while driving the vehicle at various speeds, the rear of the vehicle was swaying. The contact mentioned the steering wheel was needed to be operated more to control the vehicle. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
- Tiffin, IA, USA
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- Prosper, TX, USA